I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

They tried to give us 3k less then blue book on our trade in plus they tried to charge us 2k over…read moresticker for their vehicle

Awful experience! Asked if any dealers fees and was advised no. There was a $700 reconditioning fee…read moreand $180 electronic fee, I believe. Then, they add $1250 salesman commission to the price of the car. Every dealer I have ever bought from has the commission in with the price. When I laughed and said, forget it, Brandon asked if I would buy the car if the $1250 was removed. Very shady place. I'd stay away. I would give zero stars if that was a choice.

We had an outstanding experience at Boniface Hiers Kia of West Melbourne, and the biggest reason…read morewas our sales associate, Aly. From the moment we met her, Aly was friendly, professional, and genuinely helpful. What really stood out was her demeanor--she was never pushy or overly aggressive like you sometimes experience at dealerships. Instead, she took the time to answer our questions, responded promptly whenever we reached out, and made the entire car-buying process comfortable and stress-free. We actually visited other dealerships and looked at other vehicles, but in the end, we came back to Kia because of Aly. She earned our trust through her honesty, patience, and outstanding customer service. She made us feel valued instead of pressured, and that made all the difference. If you're shopping for a vehicle, we highly recommend asking for Aly. She's an absolute pleasure to work with, a wonderful person, and someone who truly cares about her customers. Boniface Hiers Kia is fortunate to have her on their team!

Boniface Heirs Kia in W. Melbourne will drop the ball on Gap Insurance Refunds. Gap insurance on…read moreyour prior car will not transfer to your new car. I bought a new car in May 2026. I love the car, but the Gap refund I was promised has not been delivered like they said it would. I called Boniface Heirs Kia in W. Melbourne numerous times for help in this matter with no success. I even contacted Kia Financial like the dealership told me to, but no luck there either. I am now waiting 2-3 months to get this Gap refund owed to me that Boniface Heirs Kia in W. Melbourne said would be " No Problem" when I buy the car.

This dealership is the best I've been to, in a very long time. I have bought six cars in the last…read morefour years, for my airport transportation company, and I gotta tell you I intend to buy all of the next vehicles from O'Donnell-Lutz. My bank kept making mistakes and postponing my loan approval, and James kept the van available for me. This dealership is a success because they are ethical, professional, and will work with you in anyway needed to make your buying experience a joy. Thanks, James! See you soon!

They are very honest and loyal workers. They sell great cars and are super friendly. I would…read morerecommend this dealership over all the other ones in this area.

We all know that Aurora Road is full of used car dealerships, especially the further west you…read moretravel from US1. Some are more scary than others. Some only pedal junk cars, or over-priced cars. I was pleasantly surprised with Ma & Pa's Auto! No pressure sales, very accommodating staff, and simple paperwork. They had a good collection of used vehicles of various price points. Granted is has been over 10yrs since I had to buy a used car from any dealership, but my latest experience with Ma & Pa's was great. Having a repair facility on site and offering warranties on the vehicles they sell made it an easy choice. I hope to never have to use their repair offerings, and can only hope it is as easy as the sales experience. As always, do your homework on used cars before you go. Know what trouble areas to look for, crawl under the vehicle, and remember a flashlight.

Just purchased a new car there and never felt rushed and Carter was very supportive and helpful…read more I'm happy with my overall experience.

Extremely disappointed with the service department and Todd Fanning specifically. My Mother a…read moresenior widower, brought her vehicle in for an oil change and to diagnose a rattle in the front end. They came back with $4500 estimate of which nothing would fix a rattle. My mother forwarded this estimate to me and I critiqued it based on my 25 years as a technician. I specifically talked to Todd about the estimate on the phone and told him change the oil and forego the rest. After hanging up, Todd proceeded to take advantage of my elderly mother, making her fear the forgone work until she submitted to the decarbonization service. Such a sham and this will be the last of our Hyundai loyalties. Extremely disappointed is an understatement with the quality of service reps at Hyundai for taking advantage of seniors/women.

Tony Power and Theresa are great - I've bought 3 vehicles here and had a very good experience. I…read morehad an issue with parking assist a few months after my purchase and the service dept gave me a loaner (same as the vehicle I bought)! I'd recommend this dealer as they are probably the best around - professional, helpful, and just really nice people to work with.

My husband and I were in the market for a new SUV and we came across this one at Audi Melbourne…read more After emailing back in forth with Tony Power, we went to test drive. Tony was amazing! He treated us to a proper cup of English tea and some of the lunch break pizza that the sales team had. Thanks for the great experience Tony Power and Melbourne Audi!

Honest and Straightforward!…read more I had a great experience at The Car Guys in Melbourne, FL, thanks to Bill. He was extremely honest, upfront, and genuinely helpful throughout the entire process. No pressure, no tricks -- just real information and a down-to-earth attitude. Bill took the time to explain everything clearly and even pointed out a few minor things about the car that most dealers would have glossed over. That kind of honesty is rare these days, especially in car sales. If you're shopping for a vehicle and want someone you can trust, I highly recommend The Car Guys -- and definitely ask for Bill. You won't regret it!

I bought a new golf cart from them two years ago. I called for my yearly maintenance and they…read morepicked up my car for free, as I allowed them to put their sticker on my windshield. When they delivered my cart it was filthy. Looked as though it had been driven in mud. I also discovered a big scratch that had been painted over on back hand rail. They denied everything and charged me $110. STAY AWAY FROM THIS PLACE

We bought two vehicles and never had any problems. They worked with us and never hassled us if we…read morewere a little behind on our payment. Seriously made you feel like family from the start. I would and have recommended them to everyone I know!

Absolutely love my car and I absolutely love this dealership, If you were like me and middle class…read moreand paycheck to paycheck this would definitely be your best bet they work with you and our affordable. I love going in to make my monthly payment just to be able to see the staff who always makes me laugh and smile (she is pretty great ) anyways if you go because you are reading this tell them Taylor Colvard refers you!

I have officially liberated myself from the clutches of my 2014 Ford Focus!…read more For half a year, I played a high-stakes game of "dodge the dealership." I wanted a car; not for someone to text me "u up? want a car?" every twenty minutes. My criteria were simple: find a "Good, Honest, No-Pressure Salesman"--basically the Bigfoot of the automotive industry and find a car that not only I could afford but also met my needs. I wasn't going to settle. ​When I started browsing the website, the automated sirens began to wail. My phone was buzzing like a disturbed beehive with calls and texts. But I stood my ground. I made it clear: This is happening on MY terms. That's when I found Mr. Al Sikora. While other salesmen are looming like hungry vultures, Al was operating on a higher plane of human decency. He guided me through the entire process without a single ounce of that "constant hounding" that usually makes car buying feel like being chased by a relentless, suit-wearing grizzly bear. He respected the boundaries, he respected the timeline, and he respected the mission. I found a car on the website that was too good a deal to pass up while driving back from Virginia for Thanksgiving. Al met me the next morning to seal the deal. ​When it came time to cross the finish line and ink the deal however, Bryan Watkins stepped in to bring the heat and close the transaction. The transition was smoother than the suspension on my new ride. It was a tag-team performance that belongs in the Hall of Fame. ​ 110% Satisfaction, 0 Pressure, big smiles and a 2023 Corolla Cross that I can call my own. ​If you want to buy a car like a boss--on your schedule, with your dignity intact, and handled by absolute pros--go see Al and Bryan. They turned a dreaded chore into a victory lap.

While the two salespeople I worked with were kind and professional, my experience with the finance…read morerepresentative, Alex, was the complete opposite. I purchased my first car here with no issues, so I returned for my second. After being approved for my loan, I was told everything was finalized, but I never received my payment information. I followed up with the dealership 2-3 times a month and was constantly told, "Don't worry, we're working on it." The only time Alex contacted me was to tell me my approval was about to expire and to rush my insurance company. I later found out the real delay was because Toyota hadn't paid off the remaining balance on my previous loan. Instead of taking responsibility, Alex falsely implied the delay was my fault, even though I had filed my insurance claim before I ever arrived at the dealership. His attitude was rude, dismissive, and incredibly unprofessional. As a returning customer, I expected honesty and respect, not blame for something that wasn't my fault. His behavior completely ruined what should have been a positive experience, and because of it, I won't be returning to Toyota of Melbourne.