My husband and I were in the market for a new SUV and we came across this one at Audi Melbourne. After emailing back in forth with Tony Power, we went to test drive. Tony was amazing! He treated us to a proper cup of English tea and some of the lunch break pizza that the sales team had. Thanks for the great experience Tony Power and Melbourne Audi! read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

I was able to get the vehicle I wanted, in and out the door in under 2.5 hours. Make an appointment and the sales people will make all the Time for you. read more

Eventough both myself and my wife own Audi, I have had it enough with poor service department at this dealership and will not be buying another Audi, as I do not wish to drive hour and half to the next nearest dealership for service. read more

Great service; friendly salespeople and a clean, well maintained facility. Never felt rushed. Rohit was a great sales representative; patient and helpful even after the sale. read more

Just purchased a Audi Q7 from Audi Melbourne, couldn't be happier, Jay was our vehicle specialist and was very accommodating and knowledgeable, not aggressive and answered all my questions.Then came the finance officer, who I usually dread and was pleasantly surprised and impressed, no hard sell but explained everything, Evan was also a pleasure to deal with. Great experience, read more

Purchased a car from Audi and was very pleased with the process. My sales person was TONY POWER. He was very helpful and very insightful. I would highly recommend both Audi and Tony for your next car purchase! read more

I can't say enough good things about this dealership. We've bought three cars there all have been serviced there. Antonio is our sales person on all three vehicles and he is absolutely amazing.. the service that they give you is first class by far more than any other dealership we've ever been to. Diego, the general manager is a pleasure to work with. Every time we've ever brought our vehicle in there for service it's been top-notch of and beyond. Most dealerships try to rush you out the door the minute you signed the paperwork not this place. They will spend all the time in the world making sure you understand the Car and are set to drive off with a five star experience. Our last purchase was an RS Q8 and it's everything we want it to be and more we will be back. They have fresh coffee there snack bar is amazing and if you buy a vehicle with them, they wash it for free and vacuum it on top of it. read more

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GO see Tony Power over the years he has PROVEN to be straightforward and follows up,,,,he has helped me in many ways,, would have anyone else help me. read more

My husband and I have been looking everywhere for a new vehicle. Most nights my husband would look up all the cars he wanted to test drive so when it came to going to a dealer I was nervous he was going to drive the sales team crazy, trying to test drive every car on the lot. Yet, when we got to the dealership Dani (Danielle Soto) was eager to help out and test drive them all! She was so relaxed and gave us a ton of information that made the whole experience very easy. The first day we test drove 3 cars before the dealer closed. Then during the evening she still was doing work by looking up what else could suit us along with trying to look into all the options we had. The next day she gave us some more ideas and we ended up loving the first car we drove. Even after all the test driving and going back to the first pick she was happy for us. The process after choosing the car went so fast. We settled on our trade in and signed the papers within an hour. From there we spent time with GG (Gabrielle Gabriel) to talk about warranty options. He had a nice tablet that let us play around the set monthly payments and the options we wanted to add to the warranty. Again super easy breezy way of dealing with paperwork that use to take hours. All around, this dealership is a great experience! We will always be customers of theirs. Thank you Audi Melbourne! read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

Audi of Melbourne is hands-down the best dealership and car buying experience I've ever had (and I've had many). Our salesman Jay Patel was outstanding, throughout every step of the shopping, test driving and purchasing process. We were so impressed with Jay's friendly and helpful demeanor that after beginning our shopping process, which included all of the comparable luxury brands, that several months after our initial contact we circled back to Jay. The car is beautify and checks every box, but it's an Audi and we expected nothing less. However, after our experiences at different auto dealerships with their sales staff, someone you trust, that clearly loves his job and believes in the product, makes a big difference and is someone I want to do business with. We can't say enough positive and true things about Jay: he's honest, has a wonderful, considerate demeanor and really knows the Audi line. His contacts with us were always helpful and informative, never aggressive or intrusive. If you've never had a "good" experience with the auto buying process, go to Audi of Melbourne and you'll be in excellent hands with Jay. We never felt pressured and believe that we received a good deal for our trade-in and for the purchase of our new SUV. Shout out to Finance rep Joel Ortiz for his efficient handling of our deal, he was professional, helpful and thorough. Thanks again to all of the folks at Audi of Melbourne for making our car buying experience outstanding! read more

Jay was very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about his work. More than willing to help me find the best vehicle within the budget I was willing to spend. I arrived within 1 hour of closing time and he stayed with me for 3 hours! 2 hours past closing time. I owned my car that same night. It was being cleaned and detailed while I was still talking to him. There's not much you can do with car pricing it's 2024. But like anyone else every time I had an opportunity I was comparing prices on the internet and theirs was the best. Finance department got me a lower interest rate then I could personally secure. I recommend Jay and Melbourne Audi to anyone. This is not your average dealership. They go above and beyond. Kyle R. read more

I had been passively searching for the "right" Q5 TDI to come along for awhile and it just so happened that an almost perfect fit for my needs popped up at Audi Melbourne, over 2000 miles away from where I live. I started by submitting an inquiry online, to which Theresa in internet sales responded and answered all my questions right away, sent me photos of the vehicle (it had just been listed), and was super accommodating to all my requests as an out of state buyer. We ended up agreeing on terms, and I flew out the next weekend to pick up the car in person. While I unfortunately didn't get the chance to meet Theresa in person, her colleague Ryan took great care of me upon arrival and Gabe in finance was great with the paperwork - they were even able to register in my home state which (I hope) will save me a ton of time at the dmv! Overall experience was fantastic, I've bought many cars and this was among my better experiences. Hats off to Theresa and team, I love my TDI. read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

Stopped by Audi to take a look at the Q5. The staff here is very friendly, courteous, and professional. Our sales rep had us in a test drive in no time. Afterwards we agreed it was the right car and bought a Prestige model with the birds eye view, lane assist, and radar assist cruise. They didn't have it on their lot but had it in a couple days. They even delivered it a day early which helped us out a lot since we had travel plans. The whole process was easy and the Mrs was happy which is #1. I will definitely buy here again. read more

Drove all the way here from Orlando to buy my car despite having two dealers closer. The service we received was well worth it! Kris, Susan & Joel were great at walking us through everything from start to finish. read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

New facility is gorgeous. They have their bay visible with glass view so you can see your vehicle being worked on. The garage doors automatically and swiftly lift up when you pull up to the service center. Overall, this facility seems a lot more welcoming than the previous service center shared with Porche and Mercedes. This is only Audi. The guests also have a nice cove with cookies, crackers and other snacks including a high tech coffee machine with gourmet options. Swift service on a Saturday to nitrogen fill tires and car wash. Pleasant experience. read more

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We have had a TREMENDOUS experience with everyone at the Audi Melbourne dealership. Despite a high recommendation from trusted lifelong friends, we went into our search undecided as to whether we would purchase an Audi, let alone one car or two, nor had we decided new vs. used. Antonio Ayala treated us as though we were his only customer in the world, listened well and was patient as we sorted through various make/model/year options. We are lifelong Mercedes owners, were not sure what to expect and Antonio provided us with an incredible education as we test drove several cars, over several days as he pointed out similarities and differences so that we could make the "right" choice for our needs. No pressure. We have an aging greyhound rescue and it was critical for us to find a replacement car that has a back end low enough for her to jump in and out of without a potential injury. Our Sales exec Antonio Ayala actually allowed us compare our Mercedes wagon height to the back of several cars we were considering to ensure that an Audi would suit our needs. The A4 Allroad has worked out perfectly for our pup and in addition, we were so impressed with Audi Melbourne that my husband surprised me with an A6 that had caught my eye, but that I thought might be out of our budget range. It is not only beautiful and comfortable, but will also accommodate my needs very nicely. In addition to Antonio, everyone else we met at Audi Melbourne has been polite and knowledgeable from the Sales Manager Jamie Schutt, to Sherry and Mike in Service to the front receptionist to Phil in Finance. In their own ways, they each exceeded our expectations, much to our pleasant surprise. Each of them has treated us with professionalism, respect, humility, flexibility and made no assumptions or judgments about us. Our comments are sincere and while we have purchased many cars over the years, it truly has been the best experience we have ever had with any dealership!! read more

We were in the market for a new luxury vehicle. First we test drove the new Genesis SUV at Hyundai then (3) Audis then the X3 at BMW. We test drove the Q5, the Q3, and the Allroad with JAY at Melbourne Audi. JAY was a kind, professional, patient, no-pressure, eager to please salesman. We spent half the day test driving cars (both of us took turns driving each car) with no complaints or hesitations from JAY. Before deciding on the Audi Q5, we also test drove the BMW X3 (with Sales Manager, JOEY). It was a fantastic luxury vehicle as well and the decision was quite difficult but after all was said & done the wife decided on the Audi Q5. JOEY was very gracious when we told him our decision and we would HIGHLY recommend visiting Melbourne BMW, if you want a BMW. We chose the Audi Q5! We contacted JAY at Audi and made an appointment. JAY was so happy to see us and shared in our excitement - it was awesome! GG in Finance was great, too. Good explanations, willing to help, very personable. Diego (General Mgr) helped JAY put a bow on the car - a very nice surprise & great touch! As you see in our photos, JAY pays attention to details! He made sure our new car looked its best before leaving the showroom! Our buying experience with Melbourne Audi, and in particular with JAY was fantastic. Based on this, we would HIGHLY recommend them & JAY! read more

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Arguably the most beautiful auto dealership I've ever seen. Showroom is beautiful, service area is hermetically sealed and pristine. Salespeople are really nice and ethical. read more

I've been to this dealership 3 time and then purchased my Q5. My first sales guy was Ryan and he was very nice, helpful and no pressure to buy. After dealing with him I decided to go with the Audi Q5. I went back but, he was busy so I dealt with Rohit also very friendly, knowledgeable and no pressure sales. I went back the next day as soon as they opened and purchased my Q5. My husband came with to make a deal. Even that was pretty easy. The only issue I have about the dealership is that the cleaning and detailing was really not up to par. It seemed like the guy just rushed through it. I keep finding dirt and crumbs in the cracks and the wood trim on the door was waxed or something but, it was not wiped off. Otherwise, this would have been a five star instead of four. I feel very good about when I have to take it back for service. I would recommend this Audi dealership because they did not act snooty at all and very willing to help me when I walked in there alone and not wearing designer clothes. They have a very extensiveot of vehicles to choose from. read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

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I came to pick up car after service. There are 4 employees standing around talking/laughing while I was told to wait for another employee to check me out. This employee was helping someone else giving this person directions to restaurants in the area. It seems to me that one of the 4 employees standing around could have helped me. It's been 10 minutes while I typed this. I am still waiting. read more

Invoice# AUCS137030 On April 2nd 2022, my wife and I brought our 2017 Audi Q7 to Melbourne Audi for a 60k mile/6 yr service, as the car was approaching the 6 yr mark (we pre-ordered the car back in 2016). After the car was checked out, we were told that we needed an oil change along with a replacement Coolant Pump, as there appeared to be a leak. Here is the important bit - there were NO error lights/check engine/messages on the dash, indicating that there was anything wrong with the vehicle. Again, this was supposed to be a routine check-up, based upon the mileage/age of the vehicle. The vehicle drove fine without issue and without ANY lights on the dash. The vehicle was in their possession for three days. Prior to us picking up the vehicle, my wife thought it would be best if we also obtained the AUDICare Select 60/70 Package, as our previous Extended Warranty ran out (this is a key piece of information - again, no Extended Warranty). So between the Oil change, the Coolant Pump Replacement & the AUDICare Select Package, the bill amounted to $2839.41 (Labor was almost 3x more than the parts). We went to pick up the car, paid the bill and started it, when the check engine light immediately came on. The Attendant drove the car around the back to the garage and had the light reset, claiming that this is "common" based upon the amount of work we had done to the car. Again, our check engine light NEVER came on, prior to this. The light was reset and we drove off, back home. The very next day, as I'm headed out, the check engine light is back on. Again, prior to us bringing the car to Audi Melbourne, this light never came on. So we brought it back to Audi Melbourne for more "diagnostics". Carlos Navarro of Audi Melbourne sent my wife a video of an Audi Technician checking our tires and the depth of the tire treads and he says "everything looks good". Why are you checking the tires if the Check Engine light is on??? Anyway, another three days go by and Carlos sends my wife a text stating that a rodent chewed up a wiring harness for the Evap Canister, near the gas tank and this is what caused the check engine light to come on. This is very weird to me, as we just moved into a newly constructed home that is rodent free (again the house is BRAND NEW). So we asked how much are the repairs going to cost? Carlos stated that because they have to remove the Canister to gain access to the wiring harness and install new butt connectors - we're talking about an additional $853.33 plus tax. The next day, I call Carlos and tell him that I'm on my way to pick up the vehicle. Do NOT proceed with any work on the car. My thought was, I simply didn't trust what we were being told and I wanted someone else to look at the car. In total, the car was in their possession for almost a week and anything could have been swapped out, to get them more money. After all, we just gave them almost 3k for what was supposed to be a "routine" check-up. I get back to Audi Melbourne, signed out the car and get it back home (Check Engine light was still on). Now, here's where things get interesting. The next day, I go to start the car and ALL of the lights come on - I mean everything: Check Engine Light Steering Malfunction Automatic Start/Stop Malfunction Stabilization Control (ESC) Malfunction Suspension Malfunction Distance Warning unavailable Safety System Malfunction I can't stress this enough - prior to us bringing the vehicle to Audi Melbourne, none of these lights came on. We have all of the prior service records to support this. One can argue that this vehicle was severely sabotaged/crippled because I wouldn't allow Audi Melbourne to work on the car, to address the "wiring issue". So, you're willing to put me & my family's safety at risk, to make an extra buck? If there was such a severe issue with the car, why didn't you catch it during the initial visit??? All of these things ONLY started happening AFTER the vehicle was brought to Audi Melbourne initially. So, this is either incompetence or deliberate sabotage, to get more money. I wish my wife and I would have done our research, prior to trusting Audi Melbourne with our vehicle, as there are quite a few Google & Yelp reviews, that speaks to their unsavory Service practices. I really wish some outside Agency would investigate Audi Melbourne, as they were willing to put my family at risk, in order to make a buck. Reported them to BBB. read more

Audi Melbourne - Car Dealers Near Me - West Melbourne, Florida

UPDATE 2: it's now been over a month, and no one has called me!!! UPDATE: It has now been 4 days since Susan commented that she wanted me to reach out. I have reached out 2 times Friday and left messages. I also informed the GM that I had not heard back from her. STILL Nothing - and she had my number on file, too!. Makes me think she really doesn't want to talk to me!!!! I recently went to the Melbourne Audi looking to buy a vehicle. Mine was a 2017 Lexus and I wanted something with all the new safety features. Told the salesman I was looking for maybe a new car but was also looking at a used ones. He told me it was just at the end of a period and all their used ones had been shipped out. So I started looking at new ones. Told him I wanted something with all the bells and whistles as that was what I had. Anyway, to make a really long story short... I was sorta pressured into taking their best offer on my trade and then asked to put a deposit down before I left. After buying the car and driving it a few days, I started realizing there were many short comings, and after learning a specific safety feature was not included, I called and expressed my frustration. I knew I was going to lose a lot of money on the deal, but to be told, after driving it less than two weeks, I was going to lose @ $25,000, I couldn't believe my ears! After I lost my trust in them, I started questioning everything... yes, there were used cars on the lot.. So bottom line, if you're a recently widowed women and want to hang on to your hard earned money, don't trust what these people tell you, question everything. read more

Every dealers says they promise a great buying experience, but this dealer delivers. Every individual at this dealer was amazing (receptionist, General Sales Manager, Audi Brand Specialist and Finance), accommodating to our needs, provided a great price and spent time answering all of our questions. If you are looking for a new or pre-owned car this is the place to go! Susan, Brian, Evan Joel- keep up the amazing job you do! read more

I recently went to the Melbourne Audi looking to buy a vehicle. Mine was a 2017 Lexus and I wanted something with all the new safety features. Told the salesman I was looking for maybe a new car but was also looking at a used ones. He told me it was just at the end of a period and all their used ones had been shipped out. So I started looking at new ones. Told him I wanted something with all the bells and whistles as that was what I had. Anyway, to make a really long story short... I was sorta pressured into taking their best offer on my trade and then asked to put a deposit down before I left. After buying the car and driving it a few days, I started realizing there were many short comings, and after learning a specific safety feature was not included, I called and expressed my frustration. I knew I was going to lose a lot of money on the deal, but to be told, after driving it less than two weeks, I was going to lose @ $25,000, I couldn't believe my ears! After I lost my trust in them, I started questioning everything... yes, there were used cars on the lot.. So bottom line, if you're a recently widowed women and want to hang on to your hard earned money, don't trust what these people tell you, question everything. read more

Tony Power was fantastic to work with all the way from Ohio. He provided me exactly what I requested in a timely manner and his communication was top notch. I cannot recommend Tony more, so if you're reading this, just ask for Tony Power, you won't be disappointed! read more

My Audi A6 2009 has had every service required and all breakdown parts replaced for 14 yrs. by Audi of Melbourne, In 2023 I could feel a problem in the front end, Audi had the car 5 days, found no problem, service advisor said.. come pick up the car and drive it, if it doesnt feel right give us a call, i drove out and the same problem, i called them a week later, was told i had to wait 3 weeks for an appointment, I took the car to different European car repair, in 1 day they replaced the control arms, showed me the worn out parts, when i asked Audi how could they miss this, i was told..."maybe they didnt look far enought" 5 days in the shop and this was my answer. So now 1 yr later the car needs work done on engine leak and 2 new tires, i get the car back the steering wheel vibrates , the floor is vibrating, I look at my tires they dont match, the original tires are conti pro contact, service dept put pro contact gx. i call, service advisor said, oh must need balance, but the tires dont match, I wasn't told when i picked up the car the tires were mis matched, service advisor then told me it doesnt matter if they don't match as long as they were the same size, width, and more. Well to my knowledge a Quattro should always be equipped with all 4 matching tires at all wheel positions in order to maintain handling capabilities and possible damage to the differential. Apparently the original tires are not available, I should have been consulted before the mis matched tires were put on, why didnt the service tech inform the service manager who should of informed me, I tried chain of command service advisor gave me run around, service manager never answered and got disconnected, I dont have time to chase this problem, It will never go back to Audi of Melbourne. I don't believe Mr. Shay Rowe will be pleased to hear this about his Audi service dept. Deborah 14 yr service customer. read more

Went to Audi Melbourne to purchase a vehicle. Had a bank draft to purchase said vehicle. I was told that if I used my bank draft that I couldn't take the car until the money was put in their account. Reasoning was if I had wrecked the car then the bank wouldn't pay them. I've purchased cars fro Mercedes, BMW, Cadillac, Honda and was NEVER told this. I believe it was a tactic used to persuade me to use their financing. Needless to say I left the dealership and will NEVER deal with the again. read more

Had a great car buying experience thanks to Jay Patel. My family and I took 2 cars for a test drive that we were interested in possibly purchasing and Jay was very knowledgeable about both of them especially the Audi. I had already came in with my "car salesman" filter, but I didn't feel like Jay was trying to "sell" me on anything making me very comfortable. He was upfront and honest, which I knew because I had already done my own research on the car and their prices. Thanks Jay for making me and my family very comfortable to we are excited to continue doing business at Audi of Melbourne. read more

Audi Melbourne - Lexus GX460 - Car Dealers Near Me - West Melbourne, Florida

FALSE ADVERTISING! They currently have a 2020 "rally green" zl1 1le for sale. It has an olive green wrap on it that they will not take off, and because it has a wrap they think they have the right to advertise it as rally green. Rally green is a very rare color made by GM in 2020, they were only 87 zl1 1le in production with this color. I was going to drive 3 hours to purchase the car but I'm glad I looked up the vin number and realize the actual color/paint on the car is steel gray. And they won't fix it even when I brought them to their attention, so if they lie about the color on the car , you can only imagine about what else they can lie about, don't trust this dealership and would not recommend to any of my friends and acquaintances. So be aware. read more

I went to this dealer recently to look at and test drive a CPO RS5 and was told that test driving an RS5 is "sensitive" and only reserved for customers that are serious and ready to buy. Well I was able to drive down to the Mercedes dealership and they thought I was serious enough to test drive a C63 and they gave me an amazing deal. Guess this dealership has too much business and not enough time to spend with customers test driving their high end performance cars. read more

Just bought a used Audi and it was burning oil they did not agree to the 1 week warranty and tried to hide the issue by topping off the oil which you can see in the report. Costing $1000 to fix it. Only the sales person was nice. Very shîtty people. read more

Service Scam - $300 Oil Change / 2 Hrs / Dirty Car Just had my 1st and last experience at Audi's new Melbourne facility for an oil change on my S7. I was originally quoted $160-180. The bill turned out to be $292. This compares to $118 which I previously paid several times at another Audi dealer for the same car. The big difference was labor. Melbourne charged 5X more for labor ($160 vs. $35). It took them 2 hrs ... FOR AN OIL CHANGE! Obviously, they are in the business to take their time and charge us big time for it. To top it off, when they brought the car around it supposedly would include a wash. It showed up wet and dirty. I love my Audi car and am looking at buying another. But not now. Not from Melbourne Audi. This is a rip off scam shop that needs to be investigated. read more

First time here not friendly at all I spoke with a salesman that was rude . I told the general sales manager and he was not interested Craig Martinez Guess they do not want to sell cars the dealership is dead look elsewhere read more

I purchased an Audi in another state because the color I wanted was not in stock in Florida. On my way driving to the dealer out of state, the exact car popped up at Melbourne Audi. They asked for the opportunity to match the other dealer's price, which I accepted. After they inspected my trade and looked at the purchase order from the other dealer, Melbourne Audi made a decision that they would not be able to meet the price. Which was fine, But What happened next appalled me. Someone at the Audi dealership took it upon themselves to call the dealership that I was going to and tell them I'm shopping the price of the car and told them things were wrong with my trade and that they should be careful. The dealership had no right to call the other dealer, I showed him that offer in confidence they violated my trust and what they told the dealer was wrong with the car was not true. They told me the deal I was receiving was too good to be true, but the dealer and the other state completed the transaction as agreed upon. Avoid using Melbourne Audi, they are unreliable, not trustworthy and act with malice. read more

Paulo walked me through the purchase of my like new mini cooper S Convertible. He was very helpful, knowledgeable and brave enough to let me take him on a test drive! New facility is very welcoming and made me feel at ease. Good coffee, too. I love my mini and am glad to have worked with Paulo. read more

Absolutely terrible customer service. once you buy from them they are not there to help. I would not recommend this place at all. My father purchased an etron from them, but while purchasing expressed concern that his and my mother's medical equipment may not fit in the back. The salesperson brushed this off and said it would. When I called that same day to see what they could do to help get him out of the deal I was told I would have to wait until Monday. I was then told that my father would have to pay $15,000 to get out of the contract. I expected to pay some sort of penalty but not $15,000 for having the car for less than 48 hours and putting maybe 10-15 miles on it. The dealership believes their car holds such little resale value and that their car would depreciate $15,000 in a matter of days. This doesn't say to much about an Audi if they lose their resale value that quickly. I would not recommend an Audi and certainly not this dealership. Get a better luxury car from a more reputable dealership. STAY AWAY FROM THIS PLACE. I had to give one star cause unfortunately you can't give zero stars to give a review. read more

I just got back from an interesting experience in the Audi showroom with Sales Manager, "Gus." Upon an attempt at making a deal (+/- $20, mind you) on a Q3 that was not even on the premises, Gus made the comment that "most of the people who come to Audi chase cars, not payments." A sales associate also said this, leading me to believe this is a "sales tactic?" I understand that Gus perhaps felt the sale was slipping and this was a last-ditch attempt, but condescending to a potential client to make them feel that they are not of the "financial caliber" of an Audi buyer does not a customer make. At that point, Gus had lost the business. Number one, what a customer is willing to pay for a specific vehicle is not equivalent to what the can afford to pay for a vehicle. Number two, if that is the tone Audi takes with it's clients at the get go, why in heavens would I want to lock myself into any sort of contract with them? Marketing 101: A more tactful message to a client (that you are presuming can't afford the vehicle) would have been: "When you're ready to buy an Audi, we'll be here." If they're not ready to be a client now, at least you're leaving the door open for them in the future. Pass that along to ole Gus. I could have been sold on the Q5, clearly a better value for the money-we all know it. Like I said, what someone is willing to pay for a specific vehicle is not equivalent to what they can afford. Will be going elsewhere for our Audi needs. read more

Stay away. Sister dealership, Mercedes Benz/Porsche of Melbourne,sold me a used Audi with multiple leaks. Initially refused to take vehicle back. Contacted owner, Seamus Rowe, who allowed return of the vehicle that they then sent to scrap. Treated much differently during the return process, let me tell you. To add insult to injury, they never transferred tag back into their name (since transaction was actually completed and tag issued, a tag transfer is warranted). This almost resulted in my driver license being suspended due to not having insurance on the car THEY had possession of! To top it off, the finance department is unethical. I authorized one credit check, since I have good credit; however, by the time they stuck me with all of their add-on's, SCCU didn't want to finance the car. So, instead of notifying me of that and getting permission to try a different finance company, they had three other finance companies run my credit (which wasn't the issue--the issue was the loan to value ratio). Ultimately they took off the over priced extended warranty and the car was financed without hesitation. Unfortunately, the multiple unauthorized credit inquiries lowered my credit score; which I strive to maintain in the good-excellent range. Contacted owner Seamus Rowe AGAIN in an effort to notify him how unscrupulous his finance department is and I have gotten no response. This place is unethical and I would try any other dealership than this one. Mr Rowe also owns Mercedes Benz Porsche of Melbourne, so keep that in mind as well. Hope this prevents someone from experiencing the nightmare I encountered with this dealership! read more

Rohit helped me the entire time and it was the best first car experience I could have asked for. Definitely better service than other dealers I went to. read more

Nice place if you are willing to wait for things. Ive been here twice- the first time was to fix a flat tire, which took 3 hours for them to accomplish. The second time I went in for an oil change and they told me they couldnt get my car in for 5 days. 5 days....for an oil change?? On the flip side they have a very nice lounge to wait in. TV, snacks, coffee, water, etc. staff is friendly and curteous. read more