I just took delivery of a 2026 911 Carrera T. I am from Jupiter, FL and traveled 100 miles to get this car. Why? I had called about 15 different Porsche dealers, and many of them wanted premiums over MSRP for this car. If not straight cash, insisting on financing, or multi-year service commitments. Chris Huck put me on a list for the car at MSRP. Some months later, he called and told me he had an allocation. I put a deposit on the car, four months later I had a beautiful 911T that I had built. Chris had the car beautifully detailed and ready to roll when I arrived to take delivery. The finance person (sorry, don't remember the name) had all the paperwork prepared to get me done quickly (without all the high-pressure BS for extras). In my life, I have had many disappointing dealer experiences; this was so refreshing and easy. Thanks very much to all! read more

Untrustworthy and Incompetent Service! I had one of the worst experiences ever at Porsche of Melbourne. While visiting family in the area, I heard a noise coming from one of my wheels and brought my car in to have it checked. They told me they couldn't hear anything wrong with the wheel but claimed I had an oil leak--which didn't make sense, as I had never seen a low oil warning on my car. Still, I trusted their diagnosis and paid $4,500 for the repair. On my way back to Miami, I immediately got a warning that the car was out of oil. When I called, Amy told me to "just add oil until you can get back to us." I drove all the way back to Melbourne, where they took my car for only 30 minutes--no lift, no plates removed--just topped it off with oil and sent me off again. Two days later, it was leaking oil again! When I called back, they refused to take responsibility or offer further help. I've since gone to another Porsche dealership for a second opinion. I've never dealt with a service department so careless and unwilling to make things right. Completely untrustworthy experience. read more

We drove three hours to find our dream car! Great service, and they delivered more than they promised. We had direct phone numbers to technical specialists who knew the first few days were going to be a little challenging to figure out. They made appointments to go over everything and made learning all the bells and whistles easy. It was the smoothest, easiest , and most professional car purchase ever! Everyone was super friendly and helpful. We traded in our car and purchased our next car in under 90 minutes. That has never been my experience in dealing with auto sales! read more

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I was going to buy a Macan but the sales rep was awful. Walked right out. Doing business elsewhere.

100k doesnt get you better service. No communication. Great smiles no answers. Product is bad anyway but service worse. Say no to Porsche. Unless you can be without a vehicle for weeks on end, buy something else. First try, last buy. read more

Update: moving to 1 star after my experience today. After countless back and forth driver came to drop off the car. Driver couldn't figure out the GPS and got lost and was randomly driving around Orlando. I filled the rental car with 3/4 a tank and the car was dropped to me with 150 miles. The service department is terrible. I do not recommend. Also driver blamed me because the service coordinator input the incorrect address. Driver said I should have confirmed with him directly. What a joke I got the opportunity to work with Dylan and he was fantastic! Never once did I feel pressured to buy but rather was given a ton of helpful information! I will definitely be purchasing my next vehicle here! read more

Bought 3 cars feom them in the last 10 years, sales staff is exceptional and the service department is top rate. Always have a loaner waiting for me and scheduling is a breeze. Tire prices are comparable with bog box stores and service is always friendly. read more

Worst car buying experience I've ever encountered. I drove three hours round trip to look at a pre-owned F-Type. The salesman barely acknowledged me. Didn't even say hello to my wife. Only answered questions and didn't proactively offer any help or information about the car. The car wasn't even detailed. Clearly they could care less if they sold the car. I came expecting to do a deal and left with the money in my pocket. A complete waste of time. read more

my Porsche was serviced here every year and just had a local mechanic look at it and found the air filter that is hard to get too has not been changed In 5 years or looked at When we rang porsche they said that a air filter should be changed annually and when we queried it they backtracked and said only changed on major services. A normal service is just a oil and oil filter change what a joke read more

We just purchased the cutest MINI Cooper online from Britnee and the transition could not have been smoother. She jumped through hoops to make sure all our questions were answered. Buying a car online can be a bit nerve wracking because you can't see or drive the car until after you buy it. She sent us pictures, videos, and every document we asked for. Transporting the car was easy because Britnee made sure to keep us informed every step of the way. I would not hesitate to buy another vehicle from her! read more

They are very professional. They sell great cars. Buying a car from them was an enjoyable experience. I am very happy with Criss my salesman, Matt their product specialist & Simon the business manager. I will be a repeat customer. read more

it's plain and simple, life is short and some things are just worth having the best, driving the best!!! i asked a famous mechanic before i bought my porshe from melbourne porsche, "why does the maintenance on a porsche seem expensive?" he looked me in the eye and asked, "have you ever seen a porsche on the side of the road"? they have a very aggressive maintenance schedule to keep it that way. porsche's are german cars made to drive hard and fast. the experience is in a class all by itself. i've owned a mercedes, i've owned a bmw, but after buying my porsche there is no going back. i am a porsche owner and enthusiast forever. i'm writing this review because the customer service you receive at melbourne porsche is the definition of world class. from the minute you bring your car in you can feel the respect and professionalism they display. everything is 5-star, the facility, the staff, the mechanics, and of course, the service. even the coffee and snacks are 5-star lol... ask for ryan in the service department, he took care of us like we were family. if you're buying or maintaining your porsche, the team members at melbourne porsche will go above and beyond the call of duty... they are a well oiled machine, just like the cars they sell and maintain. p.s. when i turned my loaner vehicle back in, they thought i left some keys in the car. no problem wayne told me, i will have one of my guys drop them off this afternoon. i live 20 miles away from the dealership, this says it all... read more

I've bought over 50 cars in my 30+ years of driving and I've never received a level of customer service which even came close to the service provided by Porsche of Melbourne. Buying a vehicle from 1000 miles away requires trust. And both Sales Manager Jack and the General Manager Ed, went WAY above and beyond the usual sales process by making sure that I had everything that I needed to make my decision. From financing options and transportation, to even sending me specific photos I requested right to my iPhone... both Ed and Jack were truly exemplary. I'd honestly give them 10 stars if that were option. read more

Porsche Melbourne - Car Dealers Near Me - Melbourne, Florida

Pro: The people who work there have a passion for the brand. Con: I was hired to work here and had a TERRIBLE onboarding process where they couldn't count 2 weeks, and failed to provide an offer letter to help me relocate to the area. I will be glad to change my review if the owner is able to contact me to address the issue and is able to acknowledge the mistakes. Hopefully, an establishment like this store will be able to grow and move forward. This is my own personal experience. read more

I just purchased my second car from David Mitchell at Melbourne Porsche. I couldn't be happier with the experience either time. Everyone I dealt with was helpful,knowledgeable and friendly. I highly recommend Porsche of Melbourne. read more

I wanted to follow up my review with an update. I want to thank Jason Brannam of Porsche of Melbourne for reaching out to discuss my service and experience. After meeting with Mr. Brannam and Ryan Gannon, I have to admit that I could own some of the responsibility for the miscommunication and the circus that followed. They listened, addressed my concerns and were willing to work with me on fixing the issue. No attitude, no judgement, just concern. I want to thank you Jason Brannam and Ryan Gannon for helping me feel better about my experience with Porsche of Melbourne. read more

Stay away from this dealership, they are bunch of liare, don't car about customer, it's all about money for them. They sold me a none existing Porsche protection plan for $4200 when my car broke down I was told that warranty was not valid and they never should sold it. I was lied for two months by their business manger, sales manager and general sales manager. Instead of taking care of the problem they feed me one lie after another, the owner of the company doesn't even care to return calls. I reported them to Florida Attorney Generals office, The DMV, Porsche North America and all Porsche forums to stop those crooks. I been driving Porsches for 30 years and dealt with many dealers never seen a crookslike them. one lie after another to just cover their own mistake instead of taking care of the customer. Getting an attorney to go after those crooks. read more

Deceptive sales tactics. I had been emailing with a salesperson at Porsche Melbourne for over a week on a CPO 2019 Cayenne where their site as well as other car sites (e.g. Autotrader) had the starting offer price of the vehicle at reasonable price. I have screenshots saved to show this. After a week of questions & answers, I asked him to make me an offer given that it would be shipped from Florida to California, 2020 models are coming out, and it was month/quarter end. The day after I sent this question, the dealer site increased the price by $~4,200. After questioning this and showing my screenshots, he stated that that "I know we had an issue with our data provider and all of our inventory was priced incorrectly within the last week. The pricing you saw was in error and not correct". Yes, there's a possibility of of his statement being true, but from my recollection, none of their other used vehicles changed in price - only the one which I am interested in. Also, if prices were wrong for over a week, wouldn't this be one of their top priorities to get fixed asap instead of a week? In addition, after I asked them to honor the price, he stated that he forwarded my email/request to management - 2 days ago and no response. read more

I bought a CPO 2018 Macan from this dealership. David, my sales person was extremely helpful. He and the finance manager made my car buying experience exceptional. This was my 10th car purchase, and this dealership 100% understands the value of great customer service. David has also helped me with the process of making this car truly my own. From researching wheel and tire options to recommending other styling options that are in line with my vision for the vehicle. The service representatives/managers Ryan and Britney are very helpful, patient and accommodating. They have ensured that my experience at Porsche of Melbourne continues to be exceptional. Thank you for welcoming me into the Porsche family and making my experience one of the best I've ever had with a dealership! read more

The service here, reminds me of Monterey Porsche (CA)! People are friendly and welcoming, and they want to help you; that's the feeling I get here. I mentioned to Brittany Montes that our two Porsches will spend the rest of their lives at this dealership, and any future purchases will be done, here. It doesn't get any better than Porsche Melbourne! FYI: I've been to four Porsche dealerships; the two (above), along with Fresno Porsche in California and a dealership in West Palm Beach. read more

Just bought my first Porsche from Chris Huck at this dealership and it was platinum service from the first time I walked in. My husband and I weren't pushed in any way to buy but Chris really did a superb job at walking us through the details of the car (Cayenne), during the test drive, and all the way until my final drive-it-off-the-lot day this week. Simon, the Business Director even outlined a better way to finance via leasing (which I did). THIS will make me a Porsche owner for life. read more

Great to deal with! friendly staff & Very professional. I was in & out within 1hr for my 911S cabriolet Thanks again to Dylan! read more

Great service! Wonderful People! I just bought my (used) Porsche 911 (not from PoM) and on its trip home developed a TPMS warning that would not reset. I just dropped in that day, without an appointment, and Porsche Service Representative Andy Kinner met me at the door. He took my car back and had the service tech look at the problem. As they were in the process of closing for the day, Andy made me an appointment to have it repaired. I even got to speak directly with the technician regarding the problem. The day of my appointment, Andy met me with a brand new loaner car, a Mercedes, not a Porsche... :-( My car was repaired on time and on budget that day. I can't say enough about Porsche of Melbourne! They're great! read more

Porsche Melbourne - My 'new' Porsche! - Car Dealers Near Me - Melbourne, Florida

I have taken my 2015 GT3 to Mike and Ryan a few times to have scheduled maintenance and perform installs of my racing seat and harness cage. The installs were complex and required some design and innovation of Mike's part. As an engineer, I was very impressed with his capability, attention to detail, and commitment to excellence. They know I am a track fanatic and track my car regularly, so when Mike saw me at the dealership he came over to tell me he had a new racing exhaust install on a GT3 I would like to see. He was right and I gladly made the extra trip to see and hear it a few days later. That knowledge of their customers and going the extra mile makes for excellent customer service, repeat business, and recommendations to friends and family. read more

Porsche Melbourne - GT3 at Sebring Feb 2016 - Car Dealers Near Me - Melbourne, Florida

So my windshield got replaced and all went well until I realized the installer damaged my dashboard. I contacted Andy at Porsche of Melbourne and he ordered the part and made an appointment to get it repaired. While I relaxed in the customer lounge they got everything done professionally. It looks good as new and they even washed and vaccumed the car for me. I couldn't be more pleased. read more

I've been an extremely happy Mercedes Benz customer during recent years and after a good friend of mine suggested I give Porsche a try, I went for it. I got my first Porsche at PORSCHE of MELBOURNE Dylan has been a gentleman, very helpful and extremely professional. He really understands the customer and is constantly available. Regarding the rest of the transaction, there was some unfortunate issues and which the dealer's Business Director could have easily resolved, but for some reason he decided not to. After I tried resolving these issues for a month, I brought Dylan into it and he has been a great help and has resolved most of the issues in question. All in all, after I had to spend a month calling the dealer and a bad yelp review, things are somehow getting resolved. I have to mention that I really disliked the fact that a yelp review and some other things were necessary in order for the dealer to listen to me as a new customer and do the right thing, but at least things moved forward and will soon be completely resolved. read more

Be careful of this dealership!!! I have my Porsche for sale and a guy calls me up and asked about the service history. I told him the last time the car was serviced it was done by this dealership. He tells me he got the history report with all my personal information on it because he knows the owner. Crooks and they will give out your info if you know the owner!!!!! read more

Shady. Bought a Mercedes several years ago and was told the finance rate was 1.9% APR. I later calculated the rate on the finance amount to find it was 2.9%. Never again. read more

Ryan in the service department is amazing. I've owned multiple high end cars from many dealerships and I've never come across someone so accommodating, friendly, on top of his business, and just all around great. I'm comparing him to other Porsche dealerships, Mercedes, BMW, etc. from around the country. He is excellent!!! What people in the car business don't realize is that service like Ryan's will make someone buy again and again. Poor service will make you do the opposite. I abandoned BMW years ago because the dealership was low quality. If Ryan (and Hans) are any indication of how I can expect to be treated in the future, I'll be a customer for life. Thanks again! read more

Porsche of Melbourne provides great service. I highly recommend them.

I purchased my car Porsche Cayenne from Porsche Melbourne then I called for the service department where I got a very bad experience ! I won't buy a car from this dealer ever again. read more

I was purchasing a car in the Melbourne area from across the country so I set up a pre-purchase inspection at Porsche of Melbourne. I trusted that they could be my eyes and let me know what to expect. Unfortunately, when I set up the appointment they didn't let me know how little they check which I didn't find out until I purchased the car and it was shipped to me. It also took a week and a half and three emails to receive a response about what they actually check. They neglected to check or mark down many simple things, including an alert displayed on the gauge cluster, the sum of which to remediate won't be cheap. It will cost me a lot of money to make this car right. If I had known how lacking this inspection was I would have gladly paid more for a more complete picture of the car because it would have saved me the expense of even buying the car. From here on out all of my prepurchase inspection will be at an independent Porsche specialist where the techs seem to have more of an interest in what they are doing. read more

Great service department. Very attentive, work till problem resolved. Great followup. Very easy to deal with ... don't trust anyone else

Spoke with H. Kerr regarding 2010 TT, communicated via text/e-mail Friday, Saturday, went to the dealership on Monday afternoon, supposedly the car sold Sunday at 5:00 p.m. Ms. Kerr didn't send a text, e-mail, nothing. I drove for over an hour, took an afternoon off to go to the dealership. Receptionist was rude. Asked me "What did I need?". I didn't"need" anything, was droping off some photos I took of Shay at a recent polo match. Gratis/Free/Frei. And at the polo match, Hans told me that "There is a seat for every ass.". Had purchased 2 new Porsches in the past from them. Never again. Never, ever, ever again. read more

My recent Porsche service department experience was as expected for a great car, excellent. Thanks to Andy, it is a pleasure to work with professionals. Thanks to the team of mechanics. read more

I don't even think I can give them one star... I've never tried so hard to give someone my business that does t seem interested in receiving it... I've tried on two separate occasions to book a service appt for my Cayerne... I didn't buy my porsche there, but I did buy my Mercedes there and we're told they had the best service dept around... Well after to failed attempt to speak to someone in the elusive service dept, I give up... You will not earn my business or future purchase!!!! read more

Helpful and courteous staff. Ryan was able to help me get my car repaired. I wish they had washed my car had to come home and wash her to get sweating mechanic stains of the back end. read more

I bought my Cayenne at Porsche of Melbourne four years ago and couldn't be happier with my Cayenne or Porsche of Melbourne's service and support. Thanks to Andy Kinner and the Porsche service team for the excellent service! read more

I wish I had purchased my Cayenne from this dealer, but they treat me as though I did. I have NEVER experienced a better service department and I used to be married to a car dealer! Free loaners, free carwashes any time, great fresh food and Starbucks coffee in the waiting area. But, most important is the technical knowledge of the service writers. They are also very organized and willing to communicate in whatever form I prefer (for me it's via text). Can't wait to buy from them. read more

Love my new Cayenne! Chris Huck is the most knowledable, kind and easy salesperson to work with. He made my car purchasing experience outstanding! If you go to Porsche of Melbourne - ask for Chris! read more