I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

I recently purchased a car from the preowned lot and the gentleman that I dealt with were awesome…read more I dealt with Micheal Burris (Big Mike) and Howard in finance. They were great. Very patient and professional. Give them a hollar if you need a good deal on a good

Buyer and Southeastern Honda customers beware. Honda vehicles are no longer built to the standard…read morethey once were, and the service experience at Southeastern Honda has similarly declined. Despite being a loyal, repeat customer since 2020, I have found that Southeastern Honda does not appear to value long-term customer relationships. I purchased a brand-new 2019 Honda Pilot from Southeastern Honda in 2020 and have consistently returned to their service department for all maintenance. This includes timely oil changes, fluid flushes, and all manufacturer-recommended maintenance and service minder requirements. The vehicle currently has approximately 75,000 miles. Despite this careful maintenance, the vehicle has required several costly repairs. These began with the replacement of the Honda Sensing camera and radar units, which cost approximately $2,300 in parts and labor. More recently, all warning lights illuminated on the dashboard, and diagnostics revealed the need for fuel injector replacement, as well as a timing belt and water pump replacement due to leakage ("timing belt wet"). This most recent repair totaled $3,363. The fuel injector issue is a well-documented problem affecting several Honda models, including the Pilot and Ridgeline. Honda issued a Technical Service Bulletin (TSB) and extended the warranty to 10 years or 150,000 miles for certain 2016-2019 Honda Pilots. Unfortunately, not all VINs are included in this coverage, despite identical issues occurring within the same model years....my vehicle being one of them. Knowing this, Southeastern did nothing to try to lower the cost to help. Additionally, Southeastern Honda's pricing is excessive, and there was no effort made to accommodate or support a loyal customer who has spent thousands of dollars at their dealership. Labor is charged at $200 per hour. While the actual work performed amounted to approximately 4.5 hours (approximately $900 in labor), I was charged $1,774.36 based on "book labor" rather than actual time spent. On top of this, a $90.57 credit card processing fee was added. Based on this experience, I would strongly encourage other customers to consider alternative Honda dealerships and to explore reputable independent repair shops for maintenance and repairs. In many cases, independent shops provide comparable or superior service at a significantly lower cost than dealership service departments. As for myself, I will no longer be giving my business to Southeastern Honda. Overall, this experience has been disappointing and has significantly diminished my confidence in both Honda's reliability and Southeastern Honda's commitment to customer service.

I have officially liberated myself from the clutches of my 2014 Ford Focus!…read more For half a year, I played a high-stakes game of "dodge the dealership." I wanted a car; not for someone to text me "u up? want a car?" every twenty minutes. My criteria were simple: find a "Good, Honest, No-Pressure Salesman"--basically the Bigfoot of the automotive industry and find a car that not only I could afford but also met my needs. I wasn't going to settle. ​When I started browsing the website, the automated sirens began to wail. My phone was buzzing like a disturbed beehive with calls and texts. But I stood my ground. I made it clear: This is happening on MY terms. That's when I found Mr. Al Sikora. While other salesmen are looming like hungry vultures, Al was operating on a higher plane of human decency. He guided me through the entire process without a single ounce of that "constant hounding" that usually makes car buying feel like being chased by a relentless, suit-wearing grizzly bear. He respected the boundaries, he respected the timeline, and he respected the mission. I found a car on the website that was too good a deal to pass up while driving back from Virginia for Thanksgiving. Al met me the next morning to seal the deal. ​When it came time to cross the finish line and ink the deal however, Bryan Watkins stepped in to bring the heat and close the transaction. The transition was smoother than the suspension on my new ride. It was a tag-team performance that belongs in the Hall of Fame. ​ 110% Satisfaction, 0 Pressure, big smiles and a 2023 Corolla Cross that I can call my own. ​If you want to buy a car like a boss--on your schedule, with your dignity intact, and handled by absolute pros--go see Al and Bryan. They turned a dreaded chore into a victory lap.

A car dealership is a car dealership for the most part. Toyota Melbourne had a large selection in…read morethe lot and were pretty nice and attentive. I went with my dad, so I was not the purchaser, but I did not get a vibe that they were pushing him to buy.

always a great experience at Boniface Hiers Mazda, they got my service done in a timely manner and…read moreeven washed my Mazda!!

Ross helped me out on a huge repair, even helped me finance it to pay less over time with no…read moreinterest!

This hyundai dealer is good. However, I purchased a 2020 Sonata in 2020. The car is great except…read morethe BlueLink and audio software HAS PROBLEMS. The BluLink was free for the first 5 years. After that, you pay a monthly fee. Well. I let the BlueLink expire. One year later, I paid Bluelink their initial fee for activation and their first monthly payment. It was then that I found out I could not activate the BlueLink in the car. I called BlueLink and they stated I need to upgrade the firmware in the car. So, I attempted to update it but I was unable to get the update installed. So I took it to Hyundai and the dealer could not get it installed either. BlueLink was no help. So now, after a bunch of resets on the chip, now my BlueLink and the Android Auto dont work. What a pain in the ass. I decided to move on waiting for the dealer to contact me. I dont understand why the dealer cant get it updated. Im going to change to a KIA since they provide the same warranty which is why I bought so many cars from Hyundai..

Experience: I came to the dealership with the thought of buying a Honda. But I wanted to make sure…read moreI shopped around a little to compare some other options. I showed up on a Friday around noon. Business: The dealership and showroom were clean with a nice little snack area with TVs if you have to wait for service. Service: Eric Swist was my salesman, and even though he was new, he did a good job of helping me go over all the details of the car. If he didn't know the answer, he admitted it and went to ask the answers. He pushed just enough but not overly pushy to get me in the car I wanted. Also loved the finance guy (forgot his name ... ugh, I'm sorry), but he was great as explaining all the details of my financing with me and discussing all the extras available for purchase. Overall: I was treated with respect and professionalism... and I enjoyed the whole process of the purchase. They turned this Honda lover into a Hyundai lover. ‍

Bought a brand new vehicle in March. The sales experience was amazing. They gave me top dollar for…read moremy trade and always extend me a military discount since I am a Veteran! I have used this dealership for years and owed chevy suburbans and large SUVs for over 2 decades. Joy in finance is a true JOY to work with. Matt Preston in warrenty is also top notch ! Both the professionalism and over the top customer service is second to none. I just brought my vehicle in for a recall and first service and the service department as usual is the BEST of the BEST! Jessica went out of her way to help us get back into our vehicle in less than 2 days despite parts needing to be ordered. She is a consummate professional and has the best customer service. Sadie at the cashier office is a pleasure every time I need to "checkout". She goes out of her way to be kind and professsional. I LOVE working with this service department! Overall this dealership this the absolute BEST and I will never purchase from anyone else. Thanks for always making my auto buying/maintenance experience the best!

Very deceptive. I saw a truck on their website advertised at $31,619 with no asterisks, no…read moredisclaimer, just the price. I get there and the truck is almost over $5K due to prep fees and other dealer costs. I told the sales manager that wasn't stated on the webpage and he insists it is. I go home look up the truck and nowhere is there any information stating this and IF it is it's very hard to find. Ya know, like in a deceptive kind of way! I haven't even mentioned the fact the day before I came in to look at another truck the rushed to put on the site and the floorboards looked like a movie theater floor that hasn't been cleaned in years, and in no way ready for sale. My neighbors warned me and the Yelp and Google low ratings, I should have known better.

This review is for the Service/Maintenance Dept Let's start…read moreoff by saying I financed my car a YEAR AGO. Brand New not Pre-owned. 2024 Nissan Altima with now 22,000 miles I recently brought my vehicle in for service, which included an oil change and tire rotation. At that time, I was informed that my battery was in good condition. However, just a week later, my car failed to start. Following this issue, I had the battery tested twice at Auto Zone as well as by an independent individual, and each test indicated that the battery life was at approximately 25%. Despite this, the service team continues to maintain that the battery is "good" based on their initial assessment and has been unable to provide a clear explanation for why my vehicle will not start. When I inquired about replacing the battery, I was told that it would not be covered under warranty because the battery has not officially "failed" according to their criteria. Instead, I was offered a replacement at my own expense. This situation is concerning, as my vehicle is currently unreliable and poses a potential safety risk. I am disappointed that despite clear signs of battery deterioration, no resolution has been provided under warranty due to policy limitations. I would have expected a more thorough evaluation and a customer-focused approach to resolving the issue.

Came in after getting a $215/mo offer online. Sat down with the finance manager "Moe," who…read moreimmediately quoted $280, then jumped to $340 with a bunch of unwanted add-ons I never agreed to. Felt like a total bait-and-switch. When I pointed out the online offer, he just shrugged and said "that's not real." Wasted hours of my time and left feeling pressured and lied to. Will never return and wouldn't recommend this dealership to anyone.

They tried to give us 3k less then blue book on our trade in plus they tried to charge us 2k over…read moresticker for their vehicle

Awful experience! Asked if any dealers fees and was advised no. There was a $700 reconditioning fee…read moreand $180 electronic fee, I believe. Then, they add $1250 salesman commission to the price of the car. Every dealer I have ever bought from has the commission in with the price. When I laughed and said, forget it, Brandon asked if I would buy the car if the $1250 was removed. Very shady place. I'd stay away. I would give zero stars if that was a choice.

These guys are absolutely awesome and I'm not gloating. I went in to trade my car and they made a…read moregreat deal. I was concerned for a few things on my new purchase but they fixed them and were very helpful in fulfilling wishes. There was no pressure, for a very stressful situation (car shopping). I definitely recommend these guys, they're very personable yet professional. Come here for car shopping at ease and a good product. They're all about having a good name on every car that drives off their lot.

Dont recommend! They dont help you after getting the car. I have family that bought a car from them…read moreand its been the worst experience