We had Russ work on our businesses locks and he made things worse and in my opinion didn't seem to…read moreknow what he was doing. He was also quite rude to our staff and as a result we won't be using his company again.

Absolutely the most inept repairman that I have ever seen in my 76-year lifespan. He made my…read moreornate, expensive, front-door handle inoperable, then left with the inside knob hanging on. It came off in my hand the minute I tried to turn it. He didn't have the nerve to ask for any kind of payment. The part on my outside, front door handle meant to be pressed by the thumb would not move. Seems to me like it needed proper, internal lubrication. He immediately said an internal part was broken and needed to be replaced. First thing he did, after he had difficulty removing the inside door knob, was to strip a screw when he tried to take the mechanism apart. Soon after, it started to work properly, because it needed, as I suspected, some lube. Now, it just needed to be put back together. He tried for more than an hour, but could not figure out how to put it back together. He jerry-rigged it so the handle looked like it would stay on. It did not. A follow-up call to another locksmith turned out that a spring was somehow lost in the disassembly of the door knob. In any event, a complete replacement will be necessary at the cost of several hundred dollars. I should have known the fellow from Speedy was dicey when he immediately decided without much looking that a part replacement was needed. After he failed to get the knob back on, he hemmed and hawed when I asked if he could replace the entire thing. Clearly, he did not want to tackle that project. In his defense, he's a nice guy. Speedy may be just fine for unlocking car doors, but for anything more involved, I would look elsewhere.

Called the afternoon of 16 March 2026, The morning of 17 March 830, Talon the tech arrived, fixed…read moredoor, good communications, extremely fair price.Highly recommend this tech and business. Will use again!

The initial sale went well. When I called to setup the install I had to call multiple times to get…read moreit scheduled, no one called back. When I called and talked to my sales person because the fireplace was improperly installed no one called me back and I fixed their mistake myself. When I called to return an item I had to call and leave messages multiple times over a week until my salesperson called me back. When I just called again to setup an appointment to install the rest of my order it, surprisingly, it took more than one call to finally get an appointment scheduled. No problem getting called to take my payment, they were right on that. But any service is terrible. Other places sell the same products, I suggest if you want any customer service try someplace else.

Great job! So happy with the new doors. Great attention to detail and fit the doors perfectly…read more Would recommend to anyone!

It wouldn't let me leave a 0 Star…read more One if the worst customer services experiences in my life. The guy showed up in a 2-4pm window at 359. So why not call it 4pm After explaining "it's an old door" I offered to measure and send pictures of the springs, Sandy in the office says "nah he will have what you need. He shows up and took 3 seconds Said, I can't fix this, I have to order parts After I took a half day off work, Terrible customer service. Please hire Precision or Overhead before these people. Local doesn't always get you good service

I requested them to come out and repair my door. Upon arrival I was advised door could not be…read morefixed and they gave me an estimate for $849. for a new door. Their ad advises free estimates, I could not afford a new door at this price but was charged $60. for service trip. Person was at my house for 10 minutes (5 minutes writing up the estimate). When I called to complain I was told they could not understand why I was so upset for the $60 charge. I would never use them again for anything!!!!!

I called J & G about a garage door that would only open about six inches and then stop. If I pushed…read morethe opener button again, the door would close and then open again to the same spot. They came out the next day right on time and within 20 minutes my garage door was working great (it had a broken spring). The amount that they charged me was reasonable and I would not hesitate to call them again. Thanks J & G

I needed a new key fob . I called around and literally had 2 locksmiths recommend Ryan at A-1. One…read moretold me I would be in good hands with Ryan over at A-1. His price was also significantly less than what the dealer was going to charge. I recommend Ryan at A-1 for your automotive key needs.

Absolutely rude and nasty gentleman I had the unfortunate pleasure dealing with Mr. Ryan. If you're…read morelooking for friendly good service, you won't get it from this company, take your business elsewhere.

My garage door decided to stop working yesterday. Thanks to the recommendation from a friend, I…read morecontacted Darkinson's and they offered same day service, but my schedule didn't allow it. Josh was able to come this afternoon and fixed what was broken!! He was very knowledgable and patient when he explained things to me. Debbie was very helpful over the phone, as well. All in all a great experience with a locally owned company. Prices were very, very reasonable.

Had Mike come out to cover up a window…read more Honestly the thought of getting rid of a window never crossed my mind and we initially thought we would would move our window from one wall to another to open up the living room space since we have a living room layout that is a bit awkward. He came in with the idea of just covering up the window (especially since a window can be installed later if we wanted). Instead of making it a bigger profit job he focused on what is best for the layout even if it meant the job was smaller. The conversations with Mike have been very thought provoking and really made me focus on what is best for us rather than him just doing what I thought we wanted. We asked about a skylight for the bathroom since both our bathrooms don't have windows and he said he wouldn't as its the number one cause of leaks so he once again showed that he cared to make sure we are after peace of mind. So we ended up just covering up one window to move our entertainment center. He hired a drywall contractor (one with 42 years of experience) to make sure the wall looked seamless. Mike said you can do most of the job yourself pretty easy but the Dry Wall part is a work of art and it showed. I had a unique idea that since this was an exterior wall I wanted to build a PVC shoot for cabling for future proofing a TV hanging on the wall in case we had to change cables. The drywall contractor made it look so clean. Initially it was a 1 day drywall job but because it was cold the mud wouldn't set in time so they came back the following day to make sure it was done right. Truly couldn't be happier with the quality of labor. Mike's scheduling might be a little random at times but rest assured the quality is superb.

When my old slider broke unexpectedly in the winter, I was left scrambling with a large unplanned…read morefor expense. I reached out to a number of companies, but Mike spent the most time with me on the phone, talked through all options, which one he thought was the best one and why. He wasn't the cheapest quote, but the slider he recommended was the highest quality out of all the other quotes, and with something I use multiple times a day, it seemed worth the investment. While the slider itself is amazing, the best part of the investment was the attention to detail and care Mike had for install- I have a 1920s home with original wood trim work, but in the addition where the slider is located, they put up standard white 80s trim. My plan has been to transition the addition over to the same feel as the rest of the house, so Mike custom stained the one I ordered to match what was already in the house, then took the time to trim it out in the same Craftsman style for a cohesive look. Install day was super easy, the team made sure everything stayed clean, and dealt with some surprises and challenges with the uneven walls of an old home. This is someone you can trust and will make sure they care for your own home like it's their own. When it's time for new windows, I'll absolutely have them come back out.

i just wanted to let everyone know the number listed on this app/website is not the actual number…read moreof this company. please stop calling this number, i've called this company multiple times about it and they still haven't changed it. stop calling it.

They did an excellent job installing hardware throughout our new house. The attention to detail and…read morecare Jimmy put into doing it right and getting it perfect really shows in the final product. He was super friendly, and wore a mask the entire time. Jennifer is quick to respond and very professional. We'll definitely use them again in the future!