Hate to write a crummy review but here we go. I first went in on a Friday to have a key made because the key to my vehicle has seen better days. I've had this problem before with an older vehicle so i figure I repeat the process. The gentleman that I first dealt with gave it a try and also claimed after he was done that one side will work. Mark the side that doesn't work and they'll take care of it. Quickly got me out. I was ok with that. Just like he said, only one side worked. I called on a Saturday to still if they were operational that day, which they were not. So I brought the key in on a Monday. At this point I was face to face with the owner of the business. First he was confused to as why his co-worker had "warrantied" the key. He proceeded to make a big deal as to why the key didn't turn out the way it should. Followed with the age of my vehicle and the mileage of the vehicle. None of this antics made any sense because I had gone to a locksmith for the older vehicle stated above and had NO issues getting one done. I proceeded to tell the owner this. He still then went on to talk about how the locksmith did me a favor and how basically I would have to take out and replace my ignition and the locks on my old vehicle. No. See I wanted a five dollar fix, Not a project. The individual did not seem like he wanted to challenge himself. He claimed that he could not run a business ( make money ) making small adjustments to what to what his business offers, making keys and making sure they work. I was pretty upset and had him refund my money. I went down to his competition at Brent's and proceeded to give him my business, with not a single problem. The reason behind this review is that you run a business, how about ensure that the younger demographic that comes in that could potentially make you're business more busy get the proper service that is expected out of you. 25 years is apparently is not long enough to call yourselves SEASONED. Take you're time and money to a locksmith with more experience. Oh yeah did I mention Brent's did me up a key no problem. Lesson learned. read more