Super service is a simple way to say thank you from our…read morefirm. You replace your lost key for 2001 Ford explorer, you cut and program 2 New keys right there on the spot, you the best thank you.

I agree with the fast response but the customer service is awful. Rude and dismissive attitude. I…read moredon't understand why, but I can only assume it was because I wanted a quote (and he wanted to know if needed service or not). That was how far we got before HE hung up without saying bye, thank you, or let us know if we can help. I'm deciding to bypass this company just based on the his condescending tone and dismissive attitude. I rated a 2star to be fair since he did respond quickly. Update: After leaving a review about my experience with this company. I received a phone call from a completely different number (possibly the same guy) asking me to remove a review since I was not a customer. I assumed he was calling on behalf of another company since he said, they "locksmiths?" are a close-knit community and that he's asking me nicely to remove it (again, possibly the same guy). So, I go back to look at the messages and I notice a picture of the same guy for 2 different companies. Like, what type of scam is this? (Ok, more than likely the same guy) To be fair, this guy wasn't rude, he used please thank you and even told me to have a good day before WE ended the call. It was the type of conversation I wish we'd had the first go-around. Ha, go figure. I've attached a photo of both companies. (Ok, it's definitely the same guy) I want to reiterate that I am NOT a customer and I chose NOT to use their services and I won't use the clone company's services either. Good customer service doesn't start when money exchanges hands, it starts from the moment someone interacts with your business. The fact that I am not a customer doesn't negate your responsibility to treat me kind and with respect. Sir, I wish you the best moving forward.

They came the same day and fixed my broken door so I could get to work, the kids to school. Thank…read moreyou for the fast and professional service.

Their showroom was a nice display of their products. However, it was difficult to get a look at the…read morevarious color samples and selections they offer. The sales person took several attempts and even. Brought out another sales person and they still could not provide all of the samples or the correct name for a finish on a displayed door.

We are so happy with our new garage doors. Our old doors.One wouldn't open, the other would…read moreoccasionally try to chop us in half. The workers from this business were customer service champions! The price was very reasonable. We recommend Dick's Automatic Doors. Our only regret is not hiring them sooner.

Set up appointment for 1st call. At 1130 called me said running behind. Why terrible customer…read moreservice took off work. Never use them again

Done quickly. Answered the phone, not an answering machine. There within the hour…read more 82.50 and he was there less than 10 minutes. Trade off for efficiency worth it. Today it was.

He save me from the cold quick, fast and hurry and well mannered 10/10 would recommendread more

I had 1 of 2 springs on my double garage door break on a Sunday. I called the company phone # and…read moregot a recording, left my information and got a call back in 5 minutes. I explained my situation and he told me he would be out in an hour. Caleb arrived promptly and suggested we replace both springs, I agreed. He went right to work and got the job done in about 40 minutes. He replaced the 10,000 cycle old springs with 34,000 cycle new springs, much heavier. From the time he left the shop, did the repairs and estimated time back to shop he charged 1.6 hrs. Total price was $470. I don't know if this is a good price or not but it was well worth it to me to have it fixed on a Sunday. Caleb was prompt, professional & friendly. I am very happy with their service, especially on a Sunday.

Called the afternoon of 16 March 2026, The morning of 17 March 830, Talon the tech arrived, fixed…read moredoor, good communications, extremely fair price.Highly recommend this tech and business. Will use again!

My garage door spring broke on a Friday afternoon. I wasn't able to get my car out of the garage…read morefor a doctor appointment. I called around and most places said, it would be a few days before they could do a service call. I called Northwood Door, and they arrived in less than two hours. The repair was made in about an hour. Great company to do business with! I'll call them again when I replace my doors.

I received incredible customer service and the finished product was even better. So glad I found…read moreJoe and his team. Thank you!

Admittedly I had an easy issue... My garage door remote opener was exhibiting signs of a low…read morebattery for a few days and simply stopped responding to the remote. However the inside button would open the door. I explained all of this to Aaron over the phone and he had me come into their location on Secor Rd north of Laskey. When I walked into the showroom I was immediately greeted by a fellow Lions fan who was very friendly. When I explained my issue she directed me to Aaron. Within minutes he fixed the remote and assured me he had tested it. Sure enough, my remote promptly opened my garage door and all was well in my world. Every single person who worked here greeted me and made sure to ask if I was being taken care of. My understanding is that this is a family business and they treated me with excellent customer service from the moment I walked in until I left- and my problem was solved! Would definitely recommend this company based upon my positive experience!

Folks are pleasant to speak with, one of the technicians seemed competent (the second one, not so…read moremuch). BUT, Five visits later the keypad & remotes still only work 60% of the time. I am calling in a DIFFERENT company!!

Nick came out promptly and offered a bandaid fix, or a permanent fix. I opted for the permanent and…read morewas so impressed with the work ethic and price, much more affordable then other large companies in the area.

Our spring on our garage door broke in the morning and it was repaired by dinnertime. Nick is…read morealways polite and fast-working. Always does a nice job. We have had him to our homes several times over the years.

My garage door decided to stop working yesterday. Thanks to the recommendation from a friend, I…read morecontacted Darkinson's and they offered same day service, but my schedule didn't allow it. Josh was able to come this afternoon and fixed what was broken!! He was very knowledgable and patient when he explained things to me. Debbie was very helpful over the phone, as well. All in all a great experience with a locally owned company. Prices were very, very reasonable.

From the owner: Specializing in: - Loading Dock Equipment…read more- Material Handling Equipment - Commercial & Industrial Door Sales & Repair - Overhead Doors - Doors, Frames, & Accessories - Door Repair - Garage Doors & Openers - Gates & Accessories - Home Repair & Maintenance