Woke up to leave for work and low and behold the garage door wouldn't open! It wouldn't even…read moremanually open. Did a quick internet search and the issue was pointing to a broken torsion spring. I hopped on Yelp and a few other sites and I really liked the reviews M&M recieved. I requested a quote online and got a response with in about a half hour! 4 hours later I had a worker at my house. He explained everything to me and started the job, about an hour later the spring was fully replaced. I forgot the workers name and it wasn't on the invoice but he did an excellent job explaining the job. He also pointed out some other parts I might want to get replaced sooner or later. He was not pushy one bit and was happy to give me some recomendations, and even wrote me a quote for these replacements if I want to do them at a later date. Overall very happy

Appointment setting was easy. They kept in contact to update about technician ETA. The tech,…read moreKenneth, was very knowledgeable and very professional. What I thought was a big problem was really a small issue and they priced accordingly. He also did a 30 point inspection and didn't try to tell me something was wrong when there wasn't anything (more than what I called about). I highly recommend M&M Garage Doors for all repair needs.

My garage door spring broke on a Friday afternoon. I wasn't able to get my car out of the garage…read morefor a doctor appointment. I called around and most places said, it would be a few days before they could do a service call. I called Northwood Door, and they arrived in less than two hours. The repair was made in about an hour. Great company to do business with! I'll call them again when I replace my doors.

I received incredible customer service and the finished product was even better. So glad I found…read moreJoe and his team. Thank you!

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Quick service, quality work, friendly people. I am satisfied with my garage door installation…read more Arrived on time and very efficient.

Great guy Pete. Came same day and replaced our garage door opener at a great price . Very…read moreprofessional service and awesome guy to talk to . Very happy and would highly recommend.

I usually don't leave reviews but I had too for this company. Pete is wonderful... he installed my…read moregarage door, excellent and prompt service 2 years ago and for some reason yesterday 04/11/25 my garage door came down crooked. I called Pete right away and he showed up the same day, right after I got in from work. Fix the problem and did some maintenance check ups on my door and key pad. Love, love, love his friendly personality and commitment to excellent servic. We need more Pete's. Thanks so much!!!!

The sound of a garage door spring snapping is terrifying. Hearing Guy explain how he can fix it…read moreimmediately and it will only take an hour is the only way to regain peace. We really appreciated our repair guy, Guy's, patience, attention to detail, and willingness to repair the problem and not just insistent upon replacing the entire door. This is our first garage door repair and with the company service warranty I am not at all worried about any future needs.

We contacted Proactive Garage Door Repair on a Saturday morning 9/21/25, and they sent the most…read moreamazing pair of technicians I've ever seen work so quickly and efficiently, Plus, they pulled into our drive at 9:45 p.m. on a Saturday night! When Tom and Ben arrived, they introduced themselves with handshakes and smiles, and then Tom proceeded to not miss a beat: he roll on the ground under the partially open door, assessed the situation within minutes, popped up standing on the other side to explain what he and Ben were going to do. The door was bent, the track was bent, and several wheels were dangling. We, for sure, thought we had to replace the whole door. Not at all. In less than an hour, the two remarkably trained, seasoned technicians, had our door repaired with 10 new wheels, 2 new sets of cables, and 2 new metal corner door plates for an exceedingly reasonable cost! IT.WAS.AMAZING! My husband and I couldn't thank them enough. We went turned in for the night relieved to have the garage door repaired in less than 24 hours after the mishap, and thrilled to have been so well taken care of by Tom and Ben and at such an affordable cost. I HIGHLY recommend this company and be sure to ask for Tom and Ben!

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

Our spring on our garage door broke in the morning and it was repaired by dinnertime. Nick is…read morealways polite and fast-working. Always does a nice job. We have had him to our homes several times over the years.

Nick came out promptly and offered a bandaid fix, or a permanent fix. I opted for the permanent and…read morewas so impressed with the work ethic and price, much more affordable then other large companies in the area.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.