I cannot recommend this location more for any car needs. Nick leads his team with efficiency and communication. I cannot be more grateful to have them give me genuine prices with no upcharges. You guys are the best! Thank you Nick and Brakes Plus for the care and dedication you provide to me and everyone else! read more

Phillip and crew at Brakes Plus in Parker are AWESOME! I have come under some hard times and then my brakes needed to be replaced. ( just one more thing...) my theme song is the theme song for the 80's sitcom The Facts of Life. Ya know the one, ya take the good ya take the bad, ya take em both and there ya have the facts of life Well there has been some bad but the experience at Brakes Plus was definitely a good! I appreciate Phillip and his team so much and would recommend them to everyone! They are the best! Thank ya'll! read more

I had my brakes replaced by them last year and 6 months after, I noticed issues. Took it in and they inspected it at no cost. Adam went as far as to bring me out to my car while it was on the lift to show me what the issue was and how it would fix itself on its own with additional driving. He advised that if the issue doesn't fix itself, to come back and they'll provide me options on what to do. If I had taken it to any other shop, I believe they would've been dishonest with me about the issue and had me pay for something I shouldn't have had to at this time. Brakes Plus clearly operates on integrity and transparency and I am grateful for that. I will be bringing my car here more often! read more

I took my car in because it was making a mysterious sound and I told them that I knew it wasn't normal. I asked them to let me know what it was. I gave them some details about when it would make the sound and when it would stop. They were very busy and kept my car for a few days but didn't work on it. Then, they called me and said it needed a few things to be fixed. They quoted me nearly $2000. I naively assumed that those things were to address the strange sound, so I said to go ahead. When I picked my car up and paid them, I hadn't even left the parking lot when I realized they'd broken something on my car and left the pieces on my back seat. Left the pieces on my light colored interior. I immediately went in and talked to them and they said "oops." When I asked if they could fix that, they said they didn't have anything in the shop to repair that. As I drove away, I realized the weird sound was still happening. I took the car back right away. They kept the car for another day. They did not charge me for any more work but when they called me, they said they had an idea what the sound might be and would give me an estimate to fix that. It wasn't extremely expensive but they weren't sure what the sound was. I did not have that work done; I just took my car home. This time, when I picked it up, there was grease on my driver's seat and on the carpet near my driver's side door. The car is still making the strange sound. I am out nearly $2000. AND, then I noticed there was maroon/red paint on the right side of my front bumper. My car is nowhere near this color. It was some kind of paint transfer. Either someone in their shop hit my car or they drove my car past something. It didn't seem to dent the bumper and I was able to get it off after rubbing it with a Magic Eraser. I spent several hours cleaning the interior of my car and trying to get the grease out of the seat and carpet. Now, I don't have any money left to have my car fixed elsewhere. I'll have to live with the mysterious sound for a few months and I'll also have to find another mechanic. read more

4 trips and over $1000 later including discounts for mistakes and my squeaky brakes are finally fixed. They may advertise and look like they are a less expensive alternative but in the long run you're going to pay more than you would going to a more reputable and experienced shop. My recommendation is to drive down the street and choose another repair shop. read more

I went to have oil changed here many times in the past. Being a woman, I can't help but feeling they think I know nothing about car repairs. I "loath" the way they up-sell me, saying I need something replaced. Many of those I did them myself afterward as it costs much less. I only let them do a few more complicate things. Then one day, I had scary problems on my way to work. Devin was very awesome and kind to test drive the car. He identified that I had to go to toyota dealership asap. I'm really grateful for his time and assistance that day. 5 stars for him but 4 for the business practices. So, use your own judgement, get a second opinion if you need to. This place will try to squeeze extra money out of you whenever they can. read more

Great service! An oil change at Jiffy Lube revealed the need for rear brakes. I'm driving back to Md in a couple more days, so this has to happen before I leave. Got an early morning appointment, added a tire rotate, price was very reasonable. During the rotate, they found a nail in one of my tires and let me know so I could get it handled before I go. Super appreciated how thorough and helpful they were. read more

Location: right next to the Shell gas station, Google map is wrong. Advisor Bryan, mechanic Ed, and Manager Danny were all professional and Bryan went through each item and brought me into the bay to show me what was going on to my calibers and rotors on a free brakes check. I paid for my $58 alignment and now tracks straight so I accomplished what I came in to do. I may use them next for Brakes since they seemed honest and straight forward. read more

I had the best experience with the shop Manager Gordon. He was able to physically take me out to my vehicle and show me the issues that were wrong and explained what it was for me which was great ! I have never been in a shop were I had this done and had 100% trust in them. Definitely go here !! read more

Awful since the old GM retired. They've tried to improve service by adding a mobile service van, but their mechanics are sloppy and rushed. Ex - got an oil change, drove home...hours later noticed a large pool of oil in my garage. I called them, they sent someone over who confirmed the plug wasn't all the way in, which he fixed, then cleaned up my garage. That was good, but c'mon man, it's a simple oil change. read more

Had a 2019 Honda Pilot that needed an AC recharge and Chase hooked me up and got it taken care of. Definitely would recommend asking for Chase to work with as he'll make sure you're all taken care of. read more

Great service, Gordon was very professional and easy to talk to. I had my car in for a basic oil change, and they got it done in around 30 minutes read more

Jay the lead mechanic, Was extremely careful with my ride and very quick I just recently had some wheels completed and they were able to knock out the stud bolt and replace it within 30 minutes, These guys are skillful and quality technicians I will definitely be back read more

Took my SUV in for brake inspection/second opinion. Had recall/warranty work done day before at local Ford dealership to repair issue with brake line. While doing the inspection, Jeremiah discovered the brake line was leaking fluid. We showed him the notes from the dealership and he confirmed the leaking was from work that was done. He was honest, took time to show us where the leak was and sent us on our way to the dealership to get it fixed. Thank goodness we went looking for a second opinion. Car was definitely not safe. Appreciate Jeremiah's attention to detail. Wasn't charged for the inspection. We will be back when the car needs brakes. read more

I've only been here a couple of times, but so far I've had great service. The employees have all been very helpful and quick and thorough service. read more

I came to get some brake pads replaced and rotors resurfaced. They did that and I noticed the brakes were pulsating so I brought it back in and they ended up replacing the resurfaced rotors and didn't charge labor since this was my second time in. During this visit, they also replaced my brake light without charging labor. After about three weeks, the brakes started pulsating again. Third times a charm, and I brought it back in. They recommended and on car rotor servicing so that the rotors match the way the wheel hubs rotate. They charged me next to nothing since everything was under warranty, and the pulsating was still there by the third visit. Each time I came in Jazmine helped me out. She was so professional each time and was so knowledgeable! I felt like she represented the company with good integrity and wanted to make sure they got it right. I will definitely refer this place to all my family and friends and for all my brake needs (and maybe other things too) Thanks Jazmin and team! read more

What lifesavers!!! While driving through from NE to the mountains, my truck started making a terrible noise! Worried, I stopped in Parker before attempting the mountains. I also wasn't sure if they would look at a Range Rover, as not everyone will. The guys were able to get me right in and figured out the issue within the hour! My puppies and I were SO grateful for them getting us back on the road. So grateful for their help! read more

I have been a customer of Brakes Plus for many years. They have always given me great customer service & mechanical work. They explain well, may suggest, but don't push. I feel very comfortable that I am getting an honest job and not being sold something I don't need. That's why I keep coming back. I highly recommend them. read more

Was so surprised to get fast, great service on a Saturday! This location is the best. Gordon helped me out today and I really appreciated it. read more

I love this particular brakes plus! I have have always been treated with respect here and their service is very good. I bring my car to this store for it's oil changes and general maintenance including brake work. I have made appointments but I have also dropped the car off on the spur of the moment and they always accommodate me in a pretty short amount of time. Danny, the owner/manager of this store has been with the Brakes Plus for a very long time and he models the scrupulousness and hard work that are hallmarks of this great Colorado based company. For local trivia fans, Brakes Plus began in the Southeast Denver Suburbs in about 1990. It grew out of a family garage and tire business and has remained a family business even through it's tremendous growth. Kudos! read more

This is my favorite Brakes Plus location. Jeremy and his team fit me in for an oil change and alignment and had me in and out of the shop quick! The shop was clean and I felt very safe while I was dropping off and picking up my car. Thanks guys! I'll see you again in a few thousand miles. read more

Danny and his team have been servicing our cars for over 10 years! They are honest and always have gone beyond expected customer service to take care of us! We would highly recommend them to anyone needing their services! Thank you guys for your great service! Keith & Diana Simpson - Stonegate read more

Okay, I just have to start off with wow! Brakes Plus has incredible service! I went in due to my AC stop working. Prior to going in I tried to 30$ can of A/C Plus from walmart and it didn't do anything. Told them I thought my compressor was dead, but they took a look anyway. I dropped it off at 9:30 got a free ride with them to my office then GOT PICKED UP FOR FREE! Which is awesome. Also, I had my nice camera and 40$ in my glovebox. Completely forgot about it when I dropped it off, but everything was still there when I picked my car up. I trust Dan the man and his team 100% and will be doing all my future car business there. Glad to find an honest car repair shop in Colorado! read more

I took my 2017 Volvo XC90 T6 Inscription AWD vehicle to get a quote on rear brakes and rotor replacement. I was shocked when the quote came back just shy of $1000, yes, that is correct $1000. When I told them that was too high I was going to take it somewhere else, then the price came down to just about $800. Again, I stated that this was too much and that I was going somewhere else. They then came back and said that they could do it for $600. At this point I was angry that they were negotiating pricing based on my reaction to their estimates. They wanted to come back with a 4th quote, but I told them not to bother, I definitely will be taking it somewhere else. At this point, I clearly made them angry, so they took their sweet time getting my vehicle back to me. Buyer beware of the shady practices of this particular Brakes Plus. This isn't the first time that they tried to scam me. read more

I was a bit taken back by this last visit. Many times before I would drop my truck off and they would give me a ride home and back. My home is .9 miles away from this location. Once my truck was done. I was told that they do not provide rides back. I had never heard of this before and I had been taking my truck to this location since 2015. I told them that I had never heard of such a thing before especially since I live so close. I have came to the conclusion that if this is a problem I will be taking my business elsewhere. Did my truck get fixed? "Yes." But if the customer service goes down I might as well go to another brakes plus, or another mechanic entirely. Every time I have been into the store the employees have been polite and have explained what needed to be done. But your me, if the customer service gets bad, I might as well go somewhere else. read more

So I got my oil changed over a decade ago by Grease Monkey and they forgot to put oil in when they were done! I took it to the dealer, they put oil in it, and the Grease Monkey refused to take responsibility. Ugh! So I've been going to the dealer ever since... but not any more. Boom! This Brakes Plus is AMAZING! Quick, reliable, and honest service and the front desk guy (wish I remembered his name because he was so great) took excellent care of us. I don't even know anyone who works at this shop, but I'll be back for every service they offer. Seriously one of the best car repair experiences I've ever had and it was just for an alignment. Go here and you won't be disappointed!!! Cheers! read more

Well, I would say great, go ahead and get the brakes. I would not recommend paying attention to their typical upselling. Had my brakes done and calipers. Then at 14 months later they were done again even though the truck had been driven only 5000 mikes. 16 months later I paid to have them do it again! Outside of warranty yet again. So believe it or not 15 months later they needed to be done again. I took it to Kellers in Parker this time, and two years later I've had -0- issues. This cannot be a coincidence. Brake jobs at Brakes Plus are fine, DO NOT buy into their other findings! All other work is shabby. read more

Ok, I'd give it 5 stars but I don't know much about cars so I'll have to wait to see if the fixes hold ;) So far so good. I had a pretty bad pull to the right. They gave me a diagnosis quickly (even after I realized that I had made my appointment at the wrong location) and the diagnosis checked out with my fast online reading. I liked the lead mechanic, he illustrated the issues clearly. In the end I got out the door for $120 or so (two things done alignment, and some other dohickey). They told me that I still had a few points of a degree, off of the alignment from being centered. Guess I took that curb pretty hard, it's hard to say, I wasn't looking. Tee hee. Anyway. They said I could go to a frame shop to get the final tweak as they don't body work there. I liked that they didn't try and sell me anything else and it turns out they can do basically everything on my 30k mile service that the dealer would do but with... drum roll... ... .... A lovely coupon book. They honor all location coupons and aren't stingy, with expiration dates. read more

I had the worst experience ever. Started up around $300 and as day went by it was over $1.000. Add on things I did not needed. Had two other estimates so I knew exactly what I needed. Run away. read more

Amazing!!! I loved how professional the service guys are as well as how nice the waiting area is!!! I have always dreaded taking my car in for service checks- but not anymore!!! Thank Brakes Plus Parker for keeping it classy!!! read more

We still go here for oil changes and brake work. They're very friendly and their customer service is great. However, any other work we've had done has continued to cause more problems than they've solved. Now on numerous occasions, we've had to take our cars to other mechanics after Brakes Plus has tried to do maintenance work, replaced old parts with inferior quality ones, and caused more problems than they've fixed. We'll return for oil changes and brakes. But when they (so far correctly and honestly) diagnose other problems or maintenance work that needs to be done, we'll not have them do it. We'll take the cars elsewhere for more complicated things. read more

They got me in for an emergency brake repair late in the afternoon and I had no appointment. They got me back on the road for a fair price. I appreciate how thorough they are and the way they make sure the job is done properly. read more

I needed work on my brakes, taillight, and an oil change. This Brakes Plus location was able to do all of it, same day, and even transported me to and from the shop while the car was being worked on. I called a mechanic friend of mine who confirmed that the prices they were giving me were very reasonable. The repairs seem to be working well. Very good experience here. I will be back. read more

I have been going to this Brakes Plus since 2008. The manager Danny is amazing! His whole team provides excellent customer service and very reasonable rates on their automotive services! Thanks for being a great service provider! read more

You know that feeling you get in the pit of your stomach when you go to drop off your car to get some work done? You know, that feeling that when you get that call for the estimate you are going to find out there's a laundry list of things wrong with your vehicle that you had no idea were wrong, and the cost was only going to be 10x what you planned to spend... Well, put down the pepto and relax, because you won't get that feeling at the Parker Brakes Plus on Lincoln and Jordan. These guys get the work done fast, always have a friendly attitude, and don't nickle and dime you over the phone. If all your vehicle needed was a bolt tightened and a little fluid, then that's just what they will do... and free of charge. If you are looking for a great mechanic in the area for oil changes, brakes, transmissions, you name it... consider these guys. They really got it together and I will continue to bring my car here for as long as they keep it up. read more

Friendly, knowledgeable and efficient! This is my second time using this location for my car services and I am beyond impressed. Every team member I interact with is friendly and knowledgeable. Although they were busy they take their time to answer questions and to make you feel like a priority. I highly recommend and will be coming back. Thanks for the amazing customer service! read more

These guys are ok. Not the greatest and not the worst. Did my front brakes and rotors and actually price matched with a shop up the street so that was good but they were careless about me specifically telling them that if they closed the door on my truck that the window needed to be cracked because I had just replaced my windshield that same day. When they were done this was not communicated and one of the techs almost closed the door without it being cracked, potentially almost shattering my new windshield. Luckily, I was able to run out the shop and tell him this before he closed it but that is A VERY big oversight and fairly careless and boneheaded in my opinion. Whew smh! Also there was brake fluid spilling out of the reservoir onto the frame which was sloppy work and I had to drive from Golden out to Parker to have them remedy the shoddy work. Not going back here again read more

Danny and the whole brakes Plus team has taken great care of my whole family for the past 10 years! The Wells family as a whole will never take our cars anywhere else so long as we live in Colorado! Thanks for ALL that you do Danny you're the bomb read more

I got my brakes done and oil change. Matt and Derek did a great job, very friendly and so helpful. Matt honored my coupon even though I left it at home and gave me a discount on my brake flush. I always will get my work done at Brakes Plus have always treated me right. Trae read more

I've been going here since they opened and they always do a great job. They really helped me out when I bought a used Lexus last year and needed a lot of preventative maintenance. read more