Job well done neet service and was done in 1Hour nice mechanic and office very respectful on the…read morephone would use them again *****

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!!

They were so thorough and polite at this place they made us feel like we were in good hands. They…read moredidn't rush through either. Everyone was friendly and seemed very knowledgeable. We will definitely come back here for our next oil change

Im a bit disappointed with this company. I always bring my own Oil and filter and they've always…read moredone my oil changes for $30. Well out of the blue, he raised his price $15. That's a 50% increase for what?!? Now, even when bringing my own oil and filter it costs me $45?! Not acceptable. Now I'll have to look for another location all because of greed.

Super friendly and great price for the oil change. My car wouldn't start when I was ready to leave…read moreso they jumped it for me and walked me through how to check my battery. Will definitely go back for my next oil change!

Drove right up and my truck was immediately serviced. All three gentlemen were professional, yet…read morequick. Was in and out in less than 10 mins. Didn't have to leave the vehicle at all.

Been using this location for 4 year on 3 cars . They are fast friendly and very clean! Staff well…read moretrained and knowledgeable!

Me and my husband came by just to have our coolant and oil topped off and reviewed the up most care…read morefrom Austin the manager!! He made sure to explain everything that he was doing and showed us everything that way we were fully understanding everything!! I highly recommend!!! Ask for Austin!!!

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

I brought my vehicle in for a full inspection, a check engine light, and a rattling sound coming…read morefrom underneath. There was also a noticeable squeal when starting the car, which I expected to be addressed. Unfortunately, that issue was overlooked until I specifically brought it up, and I was told to return after having the rattling addressed at Bill's Muffler Shop. Additionally, during service, my valve cover was not put back on -- something that should not have been missed. While it was eventually corrected, it adds to the oversight concerns. Because of these issues and lack of thoroughness on the first visit, I'm giving a 3-star rating. I appreciate the corrections made, but better attention to detail and communication would go a long way in improving the overall experience.

It's not a hit piece only the truth in my opinion from a disabled veteran. Brake Check in Harker…read moreHeight and Central Texas...They choose who they will scam by the color of their skin. I love everyone equally. NTB's black manager did the same to me a year earlier. They broke my car when I brought it in for a wheel alignment. They pulled it into the bay and then called me to tell me it wouldn't start. I had just had my ignition system battery alternator water pump and a general inspection completed at a European car shop that I trust. They could not identify how they broke my starter but under those conditions a warranty is voided so I have it int the shop as of 17 July 2022. I looked like I had a job, being a black man the smile white manager chose to f$$& me over. I had just help a stranded white lady change a tire. She was to weak to break the lugs and had been on the side of the highway for 30 minutes with no one stopping to help her obviously she had no one else. Then this happens. I had just got my car out of the shop. There are still people that are good. I do have a job and took my car out of there to my repair shop. I told the other customers not to worry they won't break two cars back to back...It's to suspicious. They were under my car where the starter is but had to damage my under body engine cover to get to it. Why were they in my engine compartment? They then made up an exscuse when I asked them that they had to disengage the engine so it could go into neutral. An old white guy that was watching them told me that's how they make their money. So, they identified me as a n&@ with money that they were going to Jim Crow. NTB did the same thing as well breaking 8 of my control arms. I had that repaired at my auto body shop and the asked me what did you hit...once again my extended warranty did not cover it since they told them it was deliberate. Management, none of your worker would tell me what happen but their body language did so Don't take out any retribution on the young black men. They refused to talk since they feared you (violent nature towards them in-my opinion). It makes me not want to use a shops without a diverse work force at all levels. You may not be their next victim but I am 100% identified because I work and am black in my opinion by NTB and Just Brakes. I drive a well kept older BMW so they know it cost to keep it running I just like the body style. I am a disabled veteran...I would still fight for their freedom again...to ply their thieving trade. The will of the people will drive them out of business. You cannot choose who you fight for that's...that's the first step to oppression of the people under the pretense of justice.

I am thoroughly disappointed with the current experience i receive these last two days. I have been…read morebringing all of my vehicles and my kids vehicles here for a few years because of the prices and the quality work . These last two days haven't been good and I will no longer be bringing my vehicles here any longer. The staff has changed many times over the years but the quality of work hasn't until now. Too much to type but the bottom line, the lack of communication and honesty needs to improve significantly. There have been great teams and leadership here in the past and just when I get use to seeing familiar faces then there's new faces. From my experience change is only good when things remain great or better and in this case it's not.

Imagine being a responsible adult before taking a road trip…read more Mid drive you hear metal come from under the car only to find out the job was rushed and now possibly something can be wrong with your vehicle. MID ROAD TRIP. Let's not mention being on hold for almost 2hrs to create a service claim. Do not recommend. Learn to do your oil at home.

I have now gone to this location 3 times and have had to wait over 30 minutes to be serviced. Just…read moreTODAY I waited a minute of 30 minutes before I just drove off. This is unacceptable and this doesn't even include the time they forgot to put the oil cap back on and I had oil spew everywhere. I went straight over to a mom & pop shop called "G & L Lube & Oil" at 1316 Pershing Dr. in Killeen. I recommend that business 100% over this trash Take 5 spot.

Honestly I would do zero stars if possible, I took my car to the for the AC in 2021. I was advised…read moreto put an entire new system in which I did. Not even 5000 miles on the AC unit and it goes out! I understand the two year warranty was out but not the mileage warranty. makes me ponder what type parts they use that the compressor is out again!! Asking another 1208. to fix it. Save yourself some money and don't use these people for your AC problems!!

Spouse's car was running into some car issues. Looked around and decided to give them a try. The…read moreowner was extremely friendly and was able diagnose it. I almost passed out on the the things that it needed to be replaced. It was only a matter of time before the car would have been on the side of the road.So we decided to swallow the pill and just pay for the most expensive item, which was the struts and shocks. We later realized that the other items were things I could fix myself. I saved closed to $700. Get your tires from Walmart...the tires they attempted to sell to me was no different. I'll go back if needed, but it won't be my first choice though. Nonetheless the service was good.