So at the end of June this year, I had to take my 07 Silverado in to figure out what was causing…read morethe squeaking noise. The mechanics told me that they would inspect it and then let me know. We all concluded it had to be either the timing chain or the harmonic balancer. They had my truck for almost a month and I ended up spending more than double what I was expecting. After they replaced both parts, they then claimed that my lifters are going to need replacing and charged me an additional 2 grand for that as well. After paying for the parts they replaced, I took my truck home only to have a new fault come up, low oil pressure. I called them and had them take my truck back to fix that issue and made them pay for it out of pocket being that this fault never occurred before they took my engine apart. Out of spite, they messed up my alignment. When I FINALLY took my truck back from them for good, my truck was driving somewhat straight but my steering wheel was halfway turned to make this happen. I had to take my truck to another shop for an alignment job which cost me even more money. So all I ask is that if you're reading this, please don't do business with these people. They're going to over charge you for everything and when they mess up and you call them out on it, they're going to cause more issues expecting you to bring it back in so they can continue to gouge you. With all the mechanic shops I've dealt with in over 20 years, these guys are the worst.

Had a power steering pump replaced. Turned out to be bad.I took it back and they replaced it.Was…read moregiven some attitude when I took it back , it seemed they were trying to put it on me. They wouldn't even look at it at first. They seemed to be upset I didn't let them diagnose the problem originally. I am old school and I'm not stupid when it comes to my truck, I have over 300,000 miles on it and I am the original owner. I can tell by listening to it what's wrong with it and I've always been correct. The power steering pump was the original power steering pump it was whining like a stuffed pig, and the truck was not turning properly not only that I had had it diagnosed at another garage, but they were too expensive regardless,I didn't feel like the attitude was correct. I won't go back there for any reason nor do I recommend anyone else go there due to the attitude I was given. I kind of brushed it off when I left to have them fix it,when I returned to pick it up I felt they were uncomfortable with me being there and barely said a word to me. I don't know what their problem was. I am always nice and respectful to people and never went in there angry or yelling cussing. Nothing I was very polite on the phone with them and very polite when I took it back did not expect to be treated the way I was But like I said it is fixed now and working great. I have usually worked on my truck myself because I don't want or trust anyone else working on it however do eye cancer I'm not able to see as well as I should. My right eye is completely dark now,I hope in the future no matter where I'm at. I'm able to trust a mechanic more than I did this place.

Our company uses Texas Discount Automotive. We have always received excellent service with the…read moreprompt turn around that we need to keep our fleet rolling. I had a conversation with Eathan the day we dropped off the vehicle, (Tuesday), and he shared what was diagnosed on one of our vans and found him very knowledgeable and respectful. We authorized the repair and just received notification that the vehicle would be ready today, (Friday). I would recommend this repair facility to anyone.

Took my Tahoe in with some alignment issues. They checked my Tahoe out, drove it, put it on…read moremachines and came back with a clean slate. Good to go on my long road trip. Would highly recommend this business for my automotive needs. Great customer service.

Jake at Fast Lane was a savior!…read more I had drove from San Antonio to Cooperas Cove to purchase a vehicle however, I had some concerns prior to purchasing it and needed to access to a vehicle lift (lowered muscle car) I rolled up to Fast Lane on a late Monday afternoon just minutes after closing. As I walked-in a gentleman seemed to be closing the books for the day and looked like the only person around. He greeted me and I apologized for being "that guy" and explained my situation. With a positive attitude and smile on his face Jake said let's take a look Sir. He crawled under the car for a few minutes with a flashlight and then said let's put it on the lift and see if we can take a better look and address your concerns. While on the lift he discovered some minor issues I was unaware of yet, deemed the car safe to drive. With Jakes help I was able to get the seller to work with me on the price and drive my "new to me" car home -- with peace of mind. PRICELESS. Very pleased with the service, professionalism and honesty at Fast Lane Auto. BIG shout out to Jake on choosing to provide outstanding customer service and a job well done! Thank you.

Please do not go into this facility if you are a woman, i was nickled and dimed. spent over $2,000…read moreand still have the INITIAL sound / concern ongoing even though I was reassured the services I paid for would fix my concern!!

Super fast, clean and very friendly. My time there is it was probably the best experience I ever…read morehad getting an oil change.

When you returned, our team rechecked and verified that the oil level was within specification to…read moreOEM . During our discussion, it was determined that the oil level had been checked at home on an unlevel surface, which can give the appearance of an overfilled condition. Direct quote from Elizabeth. This is a flat-out lie. Number one, my oil was checked on the level ground inside of my garage. Number two. It was overfilled by a half inch above the top dimple on the dipstick. I don't care what your guy's documented in the system, somebody lied. That is absolutely not acceptable! The fact you thought you had to educate me on what high mileage oil is for is insulting. I know what it's for, that's why I asked for it. Sadly, you just put yourself in the same category as all the other oil change places here in the area. I guess you don't care if you lose customers.

Brought my vehicle in for an AC compressor repair and paid based on their diagnosis. Shortly after,…read morethe AC failed again under warranty. Now they say they'll replace the compressor, but I have to pay for a full system kit that should have been identified the first time. They also claimed the system was flushed, which raises concerns about why it failed again so quickly. On top of that, my vehicle developed a coolant leak immediately after their service that was not there before. When I asked about it, they said they "didn't know what to tell me." Overall, this feels like an incomplete diagnosis and poor accountability. I recommend getting a second opinion before approving repairs here.

Today I came by to the shop to see their progress on pressing in new bushings in my S2000 control…read morearms. 1 of the employee show me the arms. I was astonished towards his workmanship, but what surprised me most is the controls was repainted out of their courtesy habit I did not catch on earlier.

First time visiting Big Ricks for work on my 2010 Tahoe. Previously had work on my wife's Mustang…read more Both times it was easy to get an appointment. Both repairs were done correctly the first time. The price was reasonable and as quoted with no surprises. The waiting area was clean and comfortable. Overall very satisfied. Highly recommend Big Ricks for your automotive repair!

I brought them my Sienna to fix radiator. When I got it back they told me I had a bad AC…read moreCondenser. I just took my Sienna to another place for repairs and they asked me who put in my radiator. I thought they were complimenting the work. They instead told me that whoever put in the radiator crushed the AC condenser. First rule of good business is if you break it FIX IT! Never going back.

During my last oil change at your location, two of the wheel studs and lug nuts on my vehicle were…read moredamaged and improperly secured. When I called about the issue, I was told to bring it in and that it would be taken care of since I needed another oil change anyway. However, when I was contacted with the total, the price was significantly higher than a standard oil change. I requested a copy of the invoice and was then informed I would be charged $50 to replace the studs and lug nuts -- despite this being damage caused during my previous visit. I was told the charge was due to the tires being removed for brake work. That explanation is incorrect. I replaced the brakes and rotors prior to your team performing front-end work on my Jeep in 2024, and the tires have not been removed since the last rotation. I even provided documentation to confirm this. Because of this experience, I will not be returning for any future service. A mistake was made, and instead of taking responsibility, I was asked to pay for repairs that resulted from your shop's error. Whether this was poor business practice or an attempt to take advantage of me, it was unacceptable. I encourage others to carefully review their invoices and double-check any work performed

"The experts who finally fixed what others couldn't!"…read more I cannot recommend Quality Tire and Service enough. If you're tired of being told "everything is fine" while your car is literally fighting you on the road, go see them first. The Backstory: I previously took my vehicle to another shop twice to fix a severe pull and "wandering" issue. After two attempts and over $200 down the drain, they insisted the alignment was perfect. It wasn't. Driving was a chore, constant battling with the steering wheel just to stay in my lane. The Quality Tire Difference: The Diagnostic: The crew here didn't just slap it on the machine; they actually listened to the symptoms I described. The Fix: They found the issue almost immediately. It turns out the previous shop was off by a long shot. The Result: My vehicle finally drives straight as an arrow. No more wandering, no more pulling, and no more stress. Bottom Line: Don't waste your time or money at shops that just go through the motions. The team at Quality Tire & Service actually knows what they're doing and they get it right the first time.

Highly recommend McGuire's for tires and oil changes! Their service is excellent and prices are…read moregreat. Feels like a small town good old fashion place to go! Support this local business.

I had a persistent slow leak in one of my new tires (bought them at Big O's in Bozeman, MT). Big O…read morecouldn't find the leak and sent me on my way. Discount Tire, the same thing. This leak was about 1-2 psi per week. It was getting very frustrating to deal with this. I was in Belton for the Xmas Holidays, so I stopped in at McGuires. They found the leak! It was a very slight one on the valve stem. Swapped out the valve stem - problem solved! Very pleasant staff; quick and efficient too.