A tire shop that doesn't act like a tire shop. Not trying to sell you something you don't need…read more Always friendly and helpful.

Excellent service and tire shop all-around every time I've been…read more One thing can be improved on and that is, please stop referring people to breaks plus behind your location for alignments or any other service you don't provide. They'll ruin the brand new treads you just put on. Find a shop that shares your quality and values and point them in that direction.

I have been here a few times now. Easy to call and make a reservation for an overall servicing…read more Being a woman, anything I have to handle with cars is always an eye roll because its intimidating, I'm never taken seriously, or I'm taken advantage of. That never happens here. They are always busy but gives everyone respect and personal attention. I even came in on a super busy day because my tires were low and they were able to take me free of cost to fill up my tires. Amazing service from the gentle man who was filling my car. He was great! I can't remember his name, but he is Mexican and we were bonding over Filipino experiences. Then when I was leaving another worker opened my door for me. Stand up place! The servicing was just over $100 and that felt very fair. I will continue to take my car here and highly recommend then. Overall, 5/5 stars.

Great price Once again Big O has saved the day. In each in…read moreevery way. I went camping and it appears that some wires were chewed through. I thought I needed new components but they're very awesome. Technician realize it was just a wiring issue and took care of it. 200 bucks out the door the guys at the counter Josh, Patrick and Brandon. A replacement battery for my key fob. I would highly recommend this place very personable.

I came in on March 24th before closing and the woman up front was so kind and understanding as was…read morethe gentleman that removed the my nail in my tire. I was in panic mode, called before I came and they put me at ease. I called over 10 different tire locations an hour before closing and they all turned me down, saying it would be too long. Pep Boys was the one and only shop that cared and actually helped 30 minutes before closing! I apologize I don't remember their names but I want them recognized for their hard work and excellent customer service. Thank you again for helping me during a desperate time!

I brought my VW Passat in on a Saturday around 11:00am for a new battery. Gentleman at counter who…read morehelped me was kind and respectful and let me know they have to have the battery delivered from another location as they did not have it in the shop. They had my car ready the next morning, and it wound up being $15 less than he quoted me . I understand everyone's experience is different, but this is a clean normal Pep Boys and they do good work. Don't be scared to take your car here.

Unprofessional and unreliable. Had been bringing my vehicle here for years without issue, can't say…read morethe same anymore. Trust me, go elsewhere.

I've brought my vehicle in twice this year for different issues and each time I get charged for a…read morediagnostic but then told the issue either cant be replicated or has resolved itself. In both circumstances I have experienced the issue I paid to have fixed immediately upon retrieving the vehicle. Go elsewhere.

They're always offering good prices and reliable work for my family's vehicles. Their mechanics are…read morefriendly, knowledgeable, and do the job right the first time.

Went in not even a month ago. I scheduled an alignment, balance and tire rotation. I waited 3 hours…read moreand all they did was "align" my car. I was already upset that they didn't do everything I asked in a span of 3 hours I waited. considering I scheduled an appointment 2 days prior. 2 weeks go by and my car is squeaky and it's bad, even worse as I reverse so I find a local mechanic. I couldn't deal with the noise for 1 day. Thankfully, this guy knows what he is actually looking at!! First thing my mechanic told me was my tire was SHAKING.... mind you I am a single mother, I drive my car with MY 3 YEAR OLD. That is DANGEROUS. Have I waited, it could've ended up FATAL. Second thing is I have to get my car REALIGNED due to Les Schwab not doing their job right the first time. I spent about $200 for a job they couldn't even do. THANKS for the additional problems and payments ... this was so inconvenient and I would NEVER return to any Les Schwab location again. Be considerate and start ACTUALLY DOING SAFETY CHECKS..

Auto Technician Troy was incredible to work with. He was extremely understanding of my situation…read moreand helped me out with the price. The manager Tyler even came over to speak with me personally to make sure everything was taken care of. I got an oil change and tire rotation, and the whole visit took 20 minutes, tops. Amazing customer service from start to finish, I highly recommend this shop!

Huge shoutout to Cole for fixing an insanely annoying brake issue on my e-bike. The brakes were…read moremaking a super loud noise, and he quickly diagnosed it as a caliper alignment issue and fixed it on the spot. He knew exactly what he was doing and explained it clearly. The rest of the team was also very helpful and friendly. Awesome service -- highly recommend!

Had to take my vehicle in because my brakes were very shaky. I had taken it 3 months prior to…read morebrakes plus on 104th for a brake issue, I think they made it worse! They didn't even fix the issue. As soon as I took it to Firestone in Thornton they did a diagnostic test, immediately said it's your brakes. They fixed them and I've had no issues since! No BS like brakes plus did when they wanted me to get useless things fixed. I will come back to this location, they are very trusting and do their jobs right the first time!!!

The "new" shop manager was defiant in defending previous experiences where the shop said repairs in…read morethe $1000s were required, but yet I was able to repair in less than an hour with $45 worth of parts. They have continued to lie and defend their false representations of the vehicle. The current shop manager even used an AI response (conveniently didn't supply the prompt) to attempt to prove they weren't in the wrong, when they clearly were trying to screw the customer over. On top of that, they weren't able to perform the routine maintenance that I came in to get because their "bays were full" even though they accepted my appointment scheduling online.

Took my car in for a radiator fluid leak and overall inspection. Thermostat and a seal was replaced…read moreever since my car shakes and makes a bubbling sound also my reservoir was empty the next day . Staff told me after the change gravity used the rest and they refilled it I've never heard that before. Cost almost a thousand and now it will cost more to have the radiator flushed again at a different shop because I don't trust the work. On the inspection I was told I need 4k in repairs and my tire was loose . I took it to another shop and they found a bolt that was hand tightened and stripped out , my wheel was close to falling off and was lucky I took it to them . They replaced the bolt and my steering is fine . I'm super upset this wasn't caught by midas and was told I needed thousands in repairs .

"Javair was extremely helpful and provided great customer service, making sure everything I needed…read morefor my car was handled."