No matter who we've worked with over the years, 5th Gear is still one of the best. Caleb and crew…read moreare extremely friendly, informative, and helpful in maintaining and repairing our diesel Sprinter Vans. They are quick to give coupons and offers every visit. We truly appreciate them!

I brought my car in to have a check engine light diagnosed, they initially quoted me around $200…read morejust for the diagnosis (I had already had a code run at Autozone and knew what needed done). A little steep in my opinion. Afterwards, I had to call to get a breakdown of the estimate for what it would cost to repair my car and they quoted me $550. They wanted $178 to replace the PCV valve (which did not need it, and is only a $9 part, I can do that myself). Overall I found their prices high, and their communication not the best as I had to call to get an itemized breakdown of what I was paying, it was not offered prior to them starting repairs. Although I will not return, I have nothing but nice things to say about Caleb at the desk! He was very helpful and professional when I told them I did not want to continue service. 5 stars for Caleb, 3 for the shop.

If I could give them a 10 star rating I would. This shop honestly made my YEAR! As a young woman,…read moreit's intimidating sometimes to get my car looked at, and it has been having issues for a while. I don't know much about cars, but now I know much about Accountable Auto Cares character, and they blew me away with their honesty, integrity, and selflessness. I've never been treated with the amount of respect by any other mechanic in my life. Micheal was my main point of contact. Not only did they give me a complimentary loaned car for the day, but they ended up NOT charging me a DIME when they found my car had issues that only my dealership would be able to take care of. He said "It wouldn't feel right to charge you for a service that provided no real solution to your problem" This auto care center cares only about people, not money. It was very refreshing to see.

I came in here to get a bid. I went with another company, but these guys seem solid, honest, and…read morethey care about their customers. I was quite impressed.

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

I've been coming to Pellman's for years now; from oil change to parts replacement, they're the real…read moredeal. Honest, helpful and kind people with fair prices. Can't reccomend enough!

Another update :( I've been going to Bending Wrenches for oil changes for the past couple of years…read moreand recently found out that tire rotation isn't included as part of their standard service. It costs an additional $10 and has to be requested separately - something I was never told during my visits. All other shops I've used include tire rotation automatically with oil changes, so this came as a surprise, especially after another tire shop pointed out uneven wear on my tires. I will now have to pay $300 to replace 2 tires early as their wear was halved due to this. Better communication from the staff would have prevented that issue. This isn't the first time I've had a problem here, but it's the one that made me decide to take my business elsewhere. I'd recommend that anyone using this shop ask up front exactly what's included in their service.

Awesome place, we've been going for years for our Honda Pilot with great experience on everything…read morefrom oil changes to electrical stuff. Good value for your dollar and I can promise you that the owners truly care about their customers. Brian & Alyssa have gone above and beyond to help us out.

my car broke down yesterday 3/19 and I was literally moving into my apartment this weekend…read more thankfully, I found Rocky Mountain car care and i was able to get it towed there Friday morning 3/20 and my car was fixed by 3:45 that same day!! can't rave enough about the team over at Rocky Mountain car care!!

I contracted with them to change my oil and replace my front brakes. They got me in the next…read moremorning and had the work done before noon. They went beyond what I expected they also checked my car over including adjusting the pressure in the tires and cleaning the windows. I will be using them in the future.

I had seriously, the most incredible and helpful experience with this shop. I am disabled and very…read morebarely surviving financially and they were so understanding and thoughtful throughout the process of fixing my car. Not once did I feel taken advantage of, or talked down to, in fact they went out of their way to make things as easy and affordable for me as possible. I would and will recommend them to anyone I know. Thank you guys so much for your help and thoughtfulness, it means the world to me!

Absolute scammer. He estimated 45 min for my car. I knew the adjustment I needed should've have…read moretaken no more than 30 min, but I let it slide figuring they were just busy with other cars. He had it for nearly 2 hours before calling me to tell me he couldn't do anything to adjust the brakes unless he tore the whole thing open, which would've cost me $1400. I told him I'd look elsewhere. They held onto my car for nearly another hour to just put the tire back on! When I got there, they said they cleaned the drums and pads and everything, which I didn't ask them to, and then he charged me for that work. Dude's shop is a scam. I took it elsewhere and they took 25 min, didn't have to take anything off the car, and it works like a charm now.

After reading the reviews for this automotive repair shop, my husband decided to bring his F150 for…read morediagnosis and repair. The truck was leaking, and the shifting was very hard . After picking up the vehicle and paying under $4000 and the warranty company also paid their portion under $900. The truck drove worse and continued to leak. My husband contacted Troy and we were to bring the truck back and he would have it repaired. I have several emails with conversations to support this issue. The warranty company contacted Troy and requested more information and photos, a week later he provided it to them. After receiving the information from Troy, photos etc, the warranty company decided to send out their own inspectors to check this vehicle and found huge inconsistencies. I will add that the timeline from Troy was off by a week. I have the proof for that as well. I picked up the truck. It did not drive well at all. I'm lucky I got it home which I live very close. I sent several emails requesting a refund as well as my meeting with Troy so that I could get it repaired elsewhere. I never received a response until a phone call from the general manager Austin. He was extremely angry and the conversation didn't go well I felt very intimidated. I attempted to get help through other resources and had other mechanics and lawyers view the statements and they did find that the statements were ridiculous for labor, etc. I finally had enough and called Austin and told him I don't want to fight anymore and if you feel that this company did the right thing then they live with that, no legal action as I wanted to which would allow them to speak with Tom Martino but they declined, they had the opportunity to share their side. I most recently received a voicemail from Austin and returned his call, he told me they would be happy to see me in small claims court, granted this is after I told him I'm finished fighting with him. I emailed and requested their attorneys information and have not received it as of today. He had the nerve to ask if I had the truck repaired, I found that very sarcastic. It doesn't matter that my husband is in the Middle East deployed through next year or that there is a government shut down or that I'm not a mechanic. I was trying to get them to do the right thing and they did not. I am not looking for pity. I am looking for justice and I did not get it. I do not recommend Lake Arbor Automotive to anyone. I'm sure people may have had better experiences with this company however I did not. Be cautious with this company.

These guys are great! Been bringing my truck here for years. They do good work at honest price.read more

My Audi had 2 belts break. I called several places and decided to have my car towed to New Way…read morebecause Alex was friendly, helpful and knowledgeable. It's always a crap shoot trying a new place but these guys delivered! They got my car all fixed up fairly quickly and at such a reasonable rate. Found a place that I can count on!

It's always great to find an honest reliable mechanic to work on your car. Excellent communication…read moreby Alex on pricing & repairs. I dropped off the car @ 9am & it was done before noon. The price was $hundreds less than other's quotes. I would recommend this place to everyone!