Can I get an oil change at another place? Yes. Will I go to another place? No. This staff at this…read morelocation has always provided great service, and do a great job. I came in on a Saturday, and they were not to busy, and I was out in about 30 minutes are so. I really appreciate the gentleman, that helped, as he showed me the air filter, and said, "it still looks good". So how many times have you ever taken your car for an oil change, and they always tell you, "You should replace it". Well, every time I take my car to Jiffy Lube, they are honest. Because of COVID, this location makes you stay in your vehicle, and I am fine with that, and for someone in the healthcare industry, I really appreciate it. Thank you again.

I'll start by saying the girl that I interacted with was kind, and seemed helpful…read more... But all three people that were working when I was there all needed more training, it was clear non of them knew what they were doing. I took by car for a oil change/inspection, after awhile she came in and expressed that they were having trouble getting the filter cap off, she said they had 3 people trying..... they ended up telling me that I had to go back to the people that screwed it on too tight and have them take it off.... Basically they already emptied my oil and now could not fix it. They said they filled it with 3quarts so I could make it straight to a mechanic. They also took an extremely long time with the inspection after telling me they could not do the oil change, way longer than any inspection I've ever had. I went to a amazing mechanic that I have gone too before and he got the cap off immediately!! Jiffy lube broke the cap trying to take it off so I had to replace that too. Bottom line, they're not training people like they should. I will never return and would never recommend anyone else to go here!

This is my 2nd visit here. They did a great job last time on older car of mine when they were very…read morebusy on a Saturday. Today was a Monday and it was slower but they still had a steady stream of cars in the short time I was there. If you just need an oil change, they come in tell you the out the door price for the different classes of oil they have and they don't try to upsell you. They changed the oil, checked tire pressure, topped off the fluids on my Civic in like 7 minutes. They have 2 bays and only one other car was being worked on at the time I arrived. 2 more came after me. My Husband drives this car a lot and tends to push it. So I opted for the high end synthetic. Tarik came in and promptly settled the bill, did not try to upsell me on an air filter. They only do that when it is warranted. Even with the top of the line oil it was like 25% less than 5 minute oil change. They also effortlessly fixed the dash warnings and reset them. Something that 5 minute oil change and Jiffy in the Austin area where I usually go often have no clue how to do. Pro Quick Lube is a family owned business where they care and treat you the way they would like to be treated. They are seasoned professionals and know what they are doing. They do it all day long. I will be bringing all 3 of my vehicles here from now on. I know I can trust Pro Quick Lube to do an excellent job, reset the dash and not overcharge me as well as have me in and out in short order. Can't recommend them highly enough. THIS IS NOT SOME CORPORATE OWNED OIL CHANGE JOINT where they try to upsell you on as many things as they can, using kids just barely out of autoshop class. These are highly skilled professionals who do an honest job, for fair price and care about their workmanship. I live in the Austin area and come up to Dallas every couple of weeks on business and I will be exclusively coming to Pro Quick Lube for their Honesty, Workmanship and Fair Price. This is the best oil change experience I've had and I've been to a few in multiple states in my time. Can't say enough good things about them, they are a GEM! Was so refreshing not to be upsold, I installed that air filter myself not too long ago and I know it is good, so do they. They deliver a quick honest oil change with a selection different grades of oil from budget to high end, tire air pressure check, fluids top off, a nice smelling comfortable waiting room with drinking water, a restroom, TV and honest professionals serving you. I'll be back again and again.

My family was heading on a trip and we needed to get the oil changed before we left. I showed up a…read morefew minutes prior to their opening and a gentleman who was there opening the shop allowed me in and got started on changing the oil. I feel like I was in and out in 20 miniature. Speedy and friendly service. First time being there and it was more affordable than the other place I go to. Definitely will be coming back next time.

I wnt in for a simple State Inspection. The staff were very personable. You can really see the…read morequality of the team they have. Everyone worked well together. Now, they were experiencing a FEW issues the day I came in and even under stressful circumstances and pressure they all kept their heads leveled and STILL managed to keep an up beat attitude. I would definitely recommend doing business at this location with this amazing team! Great job everyone

They are quick, thorough, and professional. Everyone who works at the shop is very nice and make…read moresure you're getting taken care of quickly and you get exactly the type of oil that you want. I really enjoyed the customer service and the speed of the oil change. I was behind 2 other cars and I and I was there for maybe maybe 30 minutes Max. Also, THEY DONT PUSH YOU to buy 75 add ons!

Service and communication were top notch. They completed all services requested and were…read morereasonably priced.

DO NOT GO HERE. This place will waste your time and fail to provide the service you actually came…read morein for. I brought my vehicle in for an alignment after being referred by Discount Tire, since my front tires were wearing unevenly due to misalignment. I waited for two hours, only to be told that they didn't perform the alignment and instead claimed my car needed new struts and additional costly repairs. After getting a second opinion, I was told that my vehicle does NOT need new struts. This experience felt dishonest and extremely misleading. It's incredibly frustrating to have your time wasted and to feel like you're being upsold on unnecessary repairs. As a customer, I expected transparency and basic service--neither of which I received. I would strongly advise others to avoid this location. This company should be ashamed of how they treat their customers.

Very friendly and thorough, always gets me out the door quickly. I recommend this location, go here…read moreanytime I need to service my vehicle.

All the negative reviews were old so I wanted to give them a chance. Service was excellent…read more Didn't try to oversell me. I got the oil change I wanted. The price was a tad bit on the higher end but they cleaned my car when most other places wouldn't, so you get what you pay for.

What a refreshing experience! Upfront pricing and guess what? It was the price! No hidden fees…read more No upsell pressure. No discovering my car has 5 things in need of repair. Location staff super friendly. Highly recommended even on luxury imports. I will absolutely be bringing my Mercedes here for all future repairs.

The best experience I've e er received from an auto f repair facility. I felt i could trust…read moreeveryone that worked there.

Beware of the service you get here. Your $19.99 oil change…read morewill cost you a bundle. My last oil change cost me $87.00 because they busted a wire a while pulling the air filter, then they couldn't start the car. Their mechanic tried to tell me the whole fuse and relay box needed to be changed (it had absolutely nothing to do with the wire). I found what they had done while I waited for the tow truck. The wire was jammed under the air filter cover. Paid the $55 tow fee and sent him away. Asked them to fix the wire and they stripped the battery terminal bolts. I asked the manager to replace or pay for the tow truck or even refund the oil change. Refused and sent me off. Not without telling me that 4 customers walked off while his mechanics were troubleshooting my car, AND TO GO F**K MYSELF!!!! I am attaching their bad job and busted terminal.

Do NOT bring your car to this shop!! Especially if you are a…read morewoman! Got my oil changed here and they stripped the threading on the oil plug. No shop in town would fix it for liability reasons, so I had to bring it back for them. First, they denied that it was their responsibility and then the bait switch came... they would be happy to fix it but I would have to pay for an oil change because removing the plug drains all the oil. Then they put conventional oil in it, a vehicle that had previously always been filled with synthetic!! I brought the new mistake up to the manager, and he again argued with me that I was lying about ever bringing my vehicle there. Did I mention they also charged me full price of $80? I also had to pay for the part. These people are either incompetent or they are scam artists. Buyer beware.

First, let me say that Virgil at the Arlington location is amazing! My car was towed to Caliber…read moreAuto due to a tire blowout. From start to finish he was professional, personable & informative. When I called him with a concern, he went the extra mile to make sure I was satisfied with their work. Thank you for safely getting me back on the road!

If you want excellent customer service don't go on weekends…read more Michael during the week is superb

My well used (155k miles) 2017 GMC Yukon XL Denali's AC stopped cooling this week and the…read moresuspension has started riding like a bucking bull. Being new to the area and out of warranty, my wife found MPAuto Repair on Google with incredible reviews. Hao, and company diagnosed the problems and provided an estimate which equals about three car payments on a new vehicle but a lot cheaper than a dealer would charge. We swallowed hard but decided to move forward with the repair and they completed the work quickly and efficiently. Their positive friendly aporoach to everything was really refreshing! When I went to pick it up, they asked me to come out in the shop to show me the parts that failed and were replaced. Definitely not a fancy operation but they've earned my business, five stars and referrals!

This repair shop is amazing because the people are amazing. They are:…read more 1. Honest. I've literally had them charge me nothing because they fixed the problem in minutes. Other times they were a fraction what the dealership wanted. 2. Fast. 3. Nice. It's genuine. These are kind hearted good people. They are not putting on a face for the customer like some dealerships. Im old. I can tell the difference. 4. Excellent mechanics. This is most important of course but they know their business inside out. Im not a good mechanic myself but do enough of my own work to recognize excellence and competence in others. 5. Some might complain about the less than fancy location but that's one thing keeping their overhead low. I literally could not have come up with a better place to get my car fixed if I thought about it all day and asked God for help.

Drove 30 min after work just for it to be closed way too early. I'm just Disappointed in this…read morelocation. At least change your schedule online so people don't show up to a closed shop

Valvoline Instant Oil Change is located off Matlock on the edge of Mansfield but located in…read moreArlington, serving the community with oil changes and other car services such as windshield wiper and air filter replacement. I was in need of an oil change after driving halfway across the States and stumbled upon a coupon in my email from Valvoline. I decided to go early in the morning as soon as they opened up at 8 am and was serviced right away. The concept is easy and fast as to where you pull your vehicle inside the workstation and sit back and let the technician do all the hard work from underneath the car. Everything was smooth and fast, and the staff explained everything they were doing to my car while I was waiting. The prices were fair and competitive, especially with the coupon I used. The customer service wasn't all there, and the staff needs a pointer or too in how to provide superb service to their guest. Overall, this is a good place to get your oil change for your vehicle if you don't have much time. They really do get you in and out in no time and back on the road to places you need to be.