Sent an estimate request to Tran's Auto Body through Yelp yesterday, got a competitive quote for a…read morefront spoiler (self provided) installation on my Honda within minutes, made an appointment for today during the lunch hour, went in and was done in about an hour. Brian was very friendly (and humorous!) and kept me informed to the status of the installation while I waited. The front spoiler looks great - professionally installed! I would definitely recommend Tran's Auto Body for future body work or exterior modification needs!

Great job!! They went above and beyond. Tran's Auto Body is my new go to for auto body and/or…read morewheel repair!

Staff are friendly, service is quick and reliable. Dropped my car off in the morning and got it…read moreback fixed same day. Great service!

I found Integrity 1st Car Pros through Yelp and I'm so glad I did. I called to inquire about a…read morecouple things for my car. Within my short phone call, I was able to set up an appointment to get a diagnostic and quote for my car. Then after a little bit of deliberation on my end, I was able schedule to get my car's exhaust system fixed and my windshield replaced in one day. What truly sets this place apart from other shops is how friendly and patient Dan is. Dan is the one who picked up my call. He held the door open for me when I first arrived at the shop when I got my car there for a quick diagnostic. He was ordering a Lyft for another customer and made sure it was a female driver for her and let me know that they offer free Lyfts to and from the shop. There is a massage chair as well as hot coffee and cold sodas for customers in their lobby. He answered all of my questions from my first phone call to all of my text messages to my last minute there when I picked up my car. He even listened to my ramblings of what happened before I brought my car to his shop. He's such an honest guy and I felt very taken care of. Even with the mishaps during my car's repair, he made sure the job was done in a day as he promised, staying a little after closing time. He truly embodies integrity from start to finish. I think I found my go-to auto shop. Thank you so much Dan and your wonderful team!!!

Excellent customer service... fast diagnostics and recommended repair... very fair price which…read moreincluded diagnostic fee, parts, and labor... if you want car or truck repair done right- call or visit Jerry's Automotive. Excellent job and repair on 2 of my vehicles...

Went to Jerry's as it was the closest auto repair near my home. All I needed was a simple 10mm bolt…read moreinstalled through a bracket to hold my speedometer cable in place on the transmission. I could almost get it done, on the ground under the car, but didn't have enough room. So all I needed was the car put on a lift, and using a 1/4" ratchet and a 10 mm socket with a 12" extension, put the bolt in the hole and tighten it up. Jerry's refused to do it because they "don't work on old cars" like mine. Regardless of the age of the vehicle, it was a SIMPLE request that a 10 year old could have done - if he had a lift! I took it to another shop, in Mansfield, and they had it completed in less than 10 minutes - and that includes driving the car onto the lift, installing the bolt, and backing the car down. NOT brains surgery. If they can't do a simple job like this, why would I EVER trust them to do anything that IS complicated? ONE star - do NOT recommend! UPDATE: Just found out from a friend that they replaced the heater core on his 1973 pickup, but could not put a simple bolt to hold my speedometer cable to my transmission in my 1980 Triumph!

Troy was awesome! He was professional, friendly, and made the entire car-buying process easy. He…read moreworked hard to get us into a 2024 Chevy and took the time to work with us every step of the way. He answered all of our questions, never made us feel pressured, and made sure we were happy with everything before we left. If you're looking for someone who genuinely cares and will go the extra mile, I highly recommend asking for Troy!

DO NOT GO HERE. This place will waste your time and fail to provide the service you actually came…read morein for. I brought my vehicle in for an alignment after being referred by Discount Tire, since my front tires were wearing unevenly due to misalignment. I waited for two hours, only to be told that they didn't perform the alignment and instead claimed my car needed new struts and additional costly repairs. After getting a second opinion, I was told that my vehicle does NOT need new struts. This experience felt dishonest and extremely misleading. It's incredibly frustrating to have your time wasted and to feel like you're being upsold on unnecessary repairs. As a customer, I expected transparency and basic service--neither of which I received. I would strongly advise others to avoid this location. This company should be ashamed of how they treat their customers.

My experience was outstanding. My auto's AC was repaired quickly and efficiently. The price was…read moremuch lower than quoted by other providers. If ever I need a service again, I will definitely be a repeat customer.

Came in for my AC , the problem was quickly diagnosed and fixed. I was there for maybe an hour and…read morethe price was very reasonable, I will definitely come back for any future needs.

what an amazing team! they were polite, explained well, and treated me fairly…read more even tho, I didn't get serviced there they made everything! STRESS FREE.. gave a full diagnosi, helped me with a plan, and were overall amazing! From Cobb

Definitely not stress free!!! Paid for 2 diagnostic to no avail!!! Had my vehicle fo 9 days. Will…read morenot recommend as long as manager Ceasar Medina and technician Nat are there! Store #12 Horrible service

First, let me say that Virgil at the Arlington location is amazing! My car was towed to Caliber…read moreAuto due to a tire blowout. From start to finish he was professional, personable & informative. When I called him with a concern, he went the extra mile to make sure I was satisfied with their work. Thank you for safely getting me back on the road!

2016 Audi A8L - Air Strut Replacement…read more I've been using this location for over 2 years now. A year ago I had my passenger side air strut replaced due to it leaking. I had no issues with communication, service and the timely repair in this visit. This year I came in for remotely the same type of repair and it was nothing but frustration, unprofessionalism and something I'm having to find solution for myself currently. The communication from the front desk to the mechanics is very bad. I reported an issue with my driver side air strut this most recent visit. Failure to communicate this to the mechanic caused this issue to be prolonged and not be solved until 2 months later. Because they replaced the passenger side again and didn't assess the driver side. Even though I told them the driver side was the one broken for sure (physically could hear air leaking from the driver side strut). Both very well could've needed to be replaced but the failure to communicate that cost me over a month without my car that could have been avoided. Not only that, the day I came back to receive my car I was told there were no more air suspension fault codes showing. The moment I got in my car and turned it on there was a fault code. I was also told the car was realigned by the front desk. I talked directly with the mechanic who worked on my car and he said they did not do an alignment. This location is a place I've used often for any services on my two vehicles. If this is the level of service they are operating at then I will taking my vehicles elsewhere. Not because of the mechanics, but because the communication, unprofessionalism and the experience I just had with a replacement of two air struts and a compressor that took over 2 months to resolve. In which is still not solved due to the air suspension fault code still on. After research, my car will need an active level ride control reset from the dealership. The mechanic mentioned this directly to me when I came in addressing the still existing code. He explained this to the front desk and the front desk failed to mention it to me. Because of this I've driven my car two days and now my tires are chewed up because of this. Improper ride level and no alignment after strut replacement are main causes of this. I'm expected to be responsible for the fix. I had to go into the bay and find out from the mechanic myself to get these answers.