This is my 2nd visit here. They did a great job last time on older car of mine when they were very…read morebusy on a Saturday. Today was a Monday and it was slower but they still had a steady stream of cars in the short time I was there. If you just need an oil change, they come in tell you the out the door price for the different classes of oil they have and they don't try to upsell you. They changed the oil, checked tire pressure, topped off the fluids on my Civic in like 7 minutes. They have 2 bays and only one other car was being worked on at the time I arrived. 2 more came after me. My Husband drives this car a lot and tends to push it. So I opted for the high end synthetic. Tarik came in and promptly settled the bill, did not try to upsell me on an air filter. They only do that when it is warranted. Even with the top of the line oil it was like 25% less than 5 minute oil change. They also effortlessly fixed the dash warnings and reset them. Something that 5 minute oil change and Jiffy in the Austin area where I usually go often have no clue how to do. Pro Quick Lube is a family owned business where they care and treat you the way they would like to be treated. They are seasoned professionals and know what they are doing. They do it all day long. I will be bringing all 3 of my vehicles here from now on. I know I can trust Pro Quick Lube to do an excellent job, reset the dash and not overcharge me as well as have me in and out in short order. Can't recommend them highly enough. THIS IS NOT SOME CORPORATE OWNED OIL CHANGE JOINT where they try to upsell you on as many things as they can, using kids just barely out of autoshop class. These are highly skilled professionals who do an honest job, for fair price and care about their workmanship. I live in the Austin area and come up to Dallas every couple of weeks on business and I will be exclusively coming to Pro Quick Lube for their Honesty, Workmanship and Fair Price. This is the best oil change experience I've had and I've been to a few in multiple states in my time. Can't say enough good things about them, they are a GEM! Was so refreshing not to be upsold, I installed that air filter myself not too long ago and I know it is good, so do they. They deliver a quick honest oil change with a selection different grades of oil from budget to high end, tire air pressure check, fluids top off, a nice smelling comfortable waiting room with drinking water, a restroom, TV and honest professionals serving you. I'll be back again and again.

My family was heading on a trip and we needed to get the oil changed before we left. I showed up a…read morefew minutes prior to their opening and a gentleman who was there opening the shop allowed me in and got started on changing the oil. I feel like I was in and out in 20 miniature. Speedy and friendly service. First time being there and it was more affordable than the other place I go to. Definitely will be coming back next time.

They are quick, thorough, and professional. Everyone who works at the shop is very nice and make…read moresure you're getting taken care of quickly and you get exactly the type of oil that you want. I really enjoyed the customer service and the speed of the oil change. I was behind 2 other cars and I and I was there for maybe maybe 30 minutes Max. Also, THEY DONT PUSH YOU to buy 75 add ons!

I wnt in for a simple State Inspection. The staff were very personable. You can really see the…read morequality of the team they have. Everyone worked well together. Now, they were experiencing a FEW issues the day I came in and even under stressful circumstances and pressure they all kept their heads leveled and STILL managed to keep an up beat attitude. I would definitely recommend doing business at this location with this amazing team! Great job everyone

Troy was awesome! He was professional, friendly, and made the entire car-buying process easy. He…read moreworked hard to get us into a 2024 Chevy and took the time to work with us every step of the way. He answered all of our questions, never made us feel pressured, and made sure we were happy with everything before we left. If you're looking for someone who genuinely cares and will go the extra mile, I highly recommend asking for Troy!

DO NOT GO HERE. This place will waste your time and fail to provide the service you actually came…read morein for. I brought my vehicle in for an alignment after being referred by Discount Tire, since my front tires were wearing unevenly due to misalignment. I waited for two hours, only to be told that they didn't perform the alignment and instead claimed my car needed new struts and additional costly repairs. After getting a second opinion, I was told that my vehicle does NOT need new struts. This experience felt dishonest and extremely misleading. It's incredibly frustrating to have your time wasted and to feel like you're being upsold on unnecessary repairs. As a customer, I expected transparency and basic service--neither of which I received. I would strongly advise others to avoid this location. This company should be ashamed of how they treat their customers.

Very friendly and thorough, always gets me out the door quickly. I recommend this location, go here…read moreanytime I need to service my vehicle.

All the negative reviews were old so I wanted to give them a chance. Service was excellent…read more Didn't try to oversell me. I got the oil change I wanted. The price was a tad bit on the higher end but they cleaned my car when most other places wouldn't, so you get what you pay for.

what an amazing team! they were polite, explained well, and treated me fairly…read more even tho, I didn't get serviced there they made everything! STRESS FREE.. gave a full diagnosi, helped me with a plan, and were overall amazing! From Cobb

Definitely not stress free!!! Paid for 2 diagnostic to no avail!!! Had my vehicle fo 9 days. Will…read morenot recommend as long as manager Ceasar Medina and technician Nat are there! Store #12 Horrible service

Beware of the service you get here. Your $19.99 oil change…read morewill cost you a bundle. My last oil change cost me $87.00 because they busted a wire a while pulling the air filter, then they couldn't start the car. Their mechanic tried to tell me the whole fuse and relay box needed to be changed (it had absolutely nothing to do with the wire). I found what they had done while I waited for the tow truck. The wire was jammed under the air filter cover. Paid the $55 tow fee and sent him away. Asked them to fix the wire and they stripped the battery terminal bolts. I asked the manager to replace or pay for the tow truck or even refund the oil change. Refused and sent me off. Not without telling me that 4 customers walked off while his mechanics were troubleshooting my car, AND TO GO F**K MYSELF!!!! I am attaching their bad job and busted terminal.

Do NOT bring your car to this shop!! Especially if you are a…read morewoman! Got my oil changed here and they stripped the threading on the oil plug. No shop in town would fix it for liability reasons, so I had to bring it back for them. First, they denied that it was their responsibility and then the bait switch came... they would be happy to fix it but I would have to pay for an oil change because removing the plug drains all the oil. Then they put conventional oil in it, a vehicle that had previously always been filled with synthetic!! I brought the new mistake up to the manager, and he again argued with me that I was lying about ever bringing my vehicle there. Did I mention they also charged me full price of $80? I also had to pay for the part. These people are either incompetent or they are scam artists. Buyer beware.

First, let me say that Virgil at the Arlington location is amazing! My car was towed to Caliber…read moreAuto due to a tire blowout. From start to finish he was professional, personable & informative. When I called him with a concern, he went the extra mile to make sure I was satisfied with their work. Thank you for safely getting me back on the road!

2016 Audi A8L - Air Strut Replacement…read more I've been using this location for over 2 years now. A year ago I had my passenger side air strut replaced due to it leaking. I had no issues with communication, service and the timely repair in this visit. This year I came in for remotely the same type of repair and it was nothing but frustration, unprofessionalism and something I'm having to find solution for myself currently. The communication from the front desk to the mechanics is very bad. I reported an issue with my driver side air strut this most recent visit. Failure to communicate this to the mechanic caused this issue to be prolonged and not be solved until 2 months later. Because they replaced the passenger side again and didn't assess the driver side. Even though I told them the driver side was the one broken for sure (physically could hear air leaking from the driver side strut). Both very well could've needed to be replaced but the failure to communicate that cost me over a month without my car that could have been avoided. Not only that, the day I came back to receive my car I was told there were no more air suspension fault codes showing. The moment I got in my car and turned it on there was a fault code. I was also told the car was realigned by the front desk. I talked directly with the mechanic who worked on my car and he said they did not do an alignment. This location is a place I've used often for any services on my two vehicles. If this is the level of service they are operating at then I will taking my vehicles elsewhere. Not because of the mechanics, but because the communication, unprofessionalism and the experience I just had with a replacement of two air struts and a compressor that took over 2 months to resolve. In which is still not solved due to the air suspension fault code still on. After research, my car will need an active level ride control reset from the dealership. The mechanic mentioned this directly to me when I came in addressing the still existing code. He explained this to the front desk and the front desk failed to mention it to me. Because of this I've driven my car two days and now my tires are chewed up because of this. Improper ride level and no alignment after strut replacement are main causes of this. I'm expected to be responsible for the fix. I had to go into the bay and find out from the mechanic myself to get these answers.

I thought the brakes were going out on my 2014 Nissan Versa. Turns out the brakes were fine. Brakes…read morewere bled and that's it. I asked for their fee and I was told no charge. Great honest team of people. Wish I'd found them sooner.

My well used (155k miles) 2017 GMC Yukon XL Denali's AC stopped cooling this week and the…read moresuspension has started riding like a bucking bull. Being new to the area and out of warranty, my wife found MPAuto Repair on Google with incredible reviews. Hao, and company diagnosed the problems and provided an estimate which equals about three car payments on a new vehicle but a lot cheaper than a dealer would charge. We swallowed hard but decided to move forward with the repair and they completed the work quickly and efficiently. Their positive friendly aporoach to everything was really refreshing! When I went to pick it up, they asked me to come out in the shop to show me the parts that failed and were replaced. Definitely not a fancy operation but they've earned my business, five stars and referrals!