Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Typical auto zone but the workers here have always been nice. I drive an EV so I mostly just show…read moreup to buy washer fluid but every time I do service is quick and pleasant.

I had a check engine light on and I was helped by Andrew! I had an amazing customer service from…read morehim. Knowledgeable and very helpful. Will definitely continue to shop here. Ask for Andrew....

Cida was amazing! Professional and knowledgeable! Great customer service was provided, quick and…read morepainless.

My experience was super interesting, but it was such a blessing. This worker named Kiel? I am not…read moresure if I spelled it right. But I think it's KEO? But anyways, my AAA guy had to tell me to the nearest AutoZone and this is the closest one. Because my car had a misfire, therefore I had to change and replace the spark plugs. He was sweet enough to help me get them and also help me fixed them! He didn't have to, but he did. It was such a blessing HE WAS AMAZING! My AAA guy came later and bought me the rest of the spark plugs that I needed. The other worker James was amazing too! He helped me figure out more of the problem as well, and recommended me the better oil for my car. The whole team was AMAZING OVER ALL. And I would definitely come here again. Thank you so much! The girl with the silver Hyundai ELANTRA lol

I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Good prices and customer service. It's like to see when people don't try to rip you off. Car parts…read moreare expensive enough.

Shout to Andrei, Monday afternoon he helped me out with my low beam headlights, he was super…read morepatient and helpful. He had another co worker who also helped me (sorry I didn't get your name) but also very kind in looking up the right lights I needed. Not sure if there is a lot of management movement but appreciate the guys that have helped when I do come in. There was even a day awhile back that the store wasn't even open, no Holiday just closed. Hope you guys keep the good employees around.

Organize, well stocked, clean store. Great customer service as well. Private parking lot, there are…read moretons of useful shops in this center

Brought my car in for service at 8 AM and Betty was delightful and customer service at the desk…read more Their computer was down but still didn't let her stopl heard from providing good service and helping me! I usually take my car since it's a Mays Miata roadster to Browning Mazda Cerritos but instead I tried them and I'm glad I did. I got front brake pads and got the rears done because they had my car up on the rack and showed me and I just only needed the front but I thought let me get it done since I'm going home to New Orleans on a road trip in December once semester ends I am a nursing student. I'm poor and I watched the budget and Browning Mazda was to charge me several hundred dollars and then some for a break job. I will be back. They just texted me and said that my car is done.!!! The price and the value here and the service was unbeatable $269 for my brake pads which included everything!!! Rich the tech was efficient and friendly when my car was up on the rack inspecting my brake pads!!

Take your money somewhere else!!!!…read more Went for some repairs on my Kia soul just needed a camshaft sensor replaced but over the next few day my check engine light kept turning on. 1st day camshaft sensor replacement $200 - second day light came back on took it back needed some more work $700 - third day got it back my entire engine went out quoting me $7k. Not once didn't anyone mention "hey your car might have some bigger issues". So basically I took it in to get fixed and it came back worst then I gave it to them. Everyone was "nice" but definitely felt like they were hiding behind a smile. No one explained to me that engine failure was a possibility... it definitely seems like some shady things go on here. I took my KIA to them after giving them a second chance because last time I went there for repairs on my Nissan THEY CRASHED MY CAR. (They paid for repairs but still). In short try anywhere else!!

Laura helped me get the right parts I needed when everywhere else kept giving me the wrong partsread more

I needed a tail light for my Prius C. Mario found it in less than a minute. I didn't need this…read moredone in a pinch or anything like that. They're just efficient here. (And he installed it for me at no charge!) Mind blown. Such expert customer service and convenience. It's rare to get the best help at a low cost. I'll be back here regularly.

They always have what I need for my 2007 Chevy truck. Will call is very responsive and good…read morecustomer service.

Counter person knows his parts. I always check here first for oem or OEM quality parts at a…read morereasonable pric