BE CAREFUL!!! SCAMERS!!! I brought my car in not knowing what was wrong. It turned out to be I…read moreneeded a "POWER BRAKE BOOSTER" a part that only costs $116.52 and it should only take an hour or two at most. Get this, they charged me $410.50 'for the part and $410.50 for labor you can clearly see I got ripped off!! When I questioned the price they gave me the run around answer. I'm a non confrontationl person and left without causing a seen. I called and went in again and was turned down again. All I asked them to do was refund a portion of my money $410.50 I know they have to make a living as well that's why I'm only asking for half my money back I believe that's fair! So far they have just said it's the other Coworkers fault. I hope they come to their senses before I take them to court and I will! So much for a Super Discount. BEWARE!!!

*** LADIES BEWARE*** This facility replaced my clutch actuator, which is expensive. Months…read moreafterward, the car was doing the exact same thing as before; hesitating when I shifted into drive or reverse. On a Monday, I called and spoke with Emeral(?). He stated to bring the car in, and based on the time, he could let me know what is going on by the end of the day. I stated that I could have it there by 1p. I was there at 12:30p. Emeral started that he would give me a call before the end of the day. No call from the shop on Monday or Tuesday morning. I called Emeral around 5pm on Tuesday. He stated that they were putting things together and would call me within the next 15-30 mins. Again, I was lied to.  No call.  Wednesday at 10:30a, Emeral called to state that he was waiting on a quote for a part and he would call me as soon as he received it. I stated that he told me that he would call me on Monday and yesterday (Tuesday), and the calls never came. I told him that it was poor customer service to make promises that he wouldn't keep and to have someone's car for that long without updates on what is going on. I advised that if I hadn't called on Tuesday, he would not have called me, and I still don't know what the issue is with my car. Emeral stated, "Yes, if you hadn't called on yesterday, I would not have called you." I state it's bad business to not keep your word. Emeral stated, "What did it matter?" He was not having that conversation with me.  I asked for the total of what was owed. He stated $0 at this time. I advised that I'd be there to pick up the car. On Wednesday afternoon, I went to pick up my car. Emeral stated the conversation by apologizing.  He stated that he felt bad at the end of the call. He proceeded to tell me the diagnosis, which, according to him, was not the transmission. I remained silent. If the shop specializes in transmissions and they were standing behind previous repairs, why did he not call and state that on Monday? Emeral stated that he would call me within the next 30 minutes with a quote for repairs. Unsurprisingly, the call did not come. We all have lives; jobs and responsibilities, and they all require some form of transportation. Most of us take pride in our automobiles and misses them when they are not available to us.  For a mechanic to have a car for greater than two days without a follow-up call as promised is unacceptable.  I'm applauded at the lack of customer service that is rendered here. LEARN FROM MY MISTAKE, find a repair shop that treats customers with respect and whose word is bond. If you don't care about those things, then this is your place.

If you ever have transmission problems and in Arizona This…read moreis the shop to go . Best price and the quality of work this place provides is outstanding . I had my transmission rebuilt for my 2000 Honda Accord . The car runs so smooth with no issues .

I've used this transmission shop/company twice in the last 3 years. Jose the owner is very fair on…read moreprice and knows his craft. Other transmission shops wanted me to replace the whole transmission and charge me an arm and a leg which was worth as much as my daughters car. Jose and El Tigre are amazing! I would definitely recommend them for any transmission repairs.

What could've cost me hundreds at a dealer service for a diagnostic in 'electrical and wiring'…read moreturned out to be burned out bulbs. Thank you for getting us in so fast! There's never a good time for car troubles, but it's so refreshing to know there's still integrity, honesty, and common sense. Thank you guys! Big shout out to Lana for all her help along the way! Legit Adept Noble Authentic

Horrid, deceptive, unethical and liars when you aren't looking - especially to older vulnerable…read moreclients. I took in my 2005 Honda the a timing adjustment and they pushed $7500 USED engine out of a wrecked car. Honda dealership cost the same ON A NEW ENGINE...!!! WHO IN THEIR RIGHT MIND WOULD SUGGEST SPENDING THIS MUCH ON A 21 YEAR OLD CAR??? Among a series of inconsistencies and lies...they did not replace my oil nor coolant and expected me to drive off. They lied that it started & they did nothing for the $200 diagnostic. They have a pattern of deception surfacing with my friends - avoid this plague...

Back story, I went to Firestone in December for a tire change and received excellent service. So…read morewhen my check engine light came on the next month I decided to take my services back to Firestone. Horrible idea. They did a 'diagnostic assessment' on my car and told me I had a transmission issue that couldn't be fixed there since they don't do transmission work but couldn't tell me anything else (not even how they determined this). Couldn't even assist with local recommendations of who could possibly assist. So I paid $123 dollars for them to give me false information about my car. Now, although with 22 reviews (at the time of this review), I went to this shop and Paul told me that MY TRANSMISSION IS FINE and it was a cooler leak and fixed it in no time with the best price (Thank you Jesus!) The receptionist said he's been specializing in transmission work for over 45 years and I believe it.

Great service and reasonable prices too. I would recommend them for transmission issues.read more

Did not even show up after he himself rescheduled him self then refused to respond to any ways of…read morecommunicating.

Horrible experience with him. Don't use him at all. Doesn't finish the job properly and will not…read morerespond if he owes you a refund.

I've taken my cars to Johnston's twice and have had great customer service, upfront clarity on…read moreestimate, and clear communication with what is needed for repair. They have been efficient in getting my cars back to me which makes life a lot easier. Haven't had any issues with the work they've done.

I was considering going here but had a bad experience with the manager on the phone. I asked her if…read moreI could speak with the manager and she said, she was the manager. I have never taken my car anywhere other than Sanderson Ford for 7 years. They are busy for a week, and so I looked up Johnston's. I mentioned hourly and competitor prices. That didn't go well. I'm giving three stars just to be kind because I would hope that someone would be merciful with me in the same way. I'm sure they do great work.

I'm always hesitant as a single female to go to mechanics, but I felt confident in AAA as a…read morereputable source. I'm also a member and had a coupon, so that was a perk. They exceeded my expectations, super friendly and didn't try to upsell anything. The cost of all the services were very reasonable. My favorite part of the experience was that in the women's restroom, they have tampons and period products accessible for use. Even though I didn't need them at the time, I always love when businesses, especially male dominated businesses, consider this. Also, the manager came out while I was waiting to offer me snacks and a drink and they have an entire stockpile! I recommend this AAA location.

The mechanics and people at the front desk were friendly. I got my routine maintenance oil changed…read moredone and had a diagnostic on my ignition coils for a cylinder three misfire was quoted like $1200 for the repair was able to do it at home in 30 minutes cost me 250 bucks for the coils all four and it was literally just popping out and pulling out coils. Nothing difficult don't understand why the quote was so high doesn't really have anything to do with the people that work here but more AAA's prices absolutely outrageous should've been like a $200 quote max for labor in time maybe even less And I realize as well that I could've just taken it to AutoZone and gotten it checked with the scanner and they would've just told me that it's a cylinder three misfire but I guess for my mistake going here instead of just doing that

How do yall forget to put caps back on rims? Embarrassing! Huge regret, don't come here unless you…read morewanna spend big money for unprofessionalism. Thanks again 602

i arrived to 602 Custom , shopping for wheels that would fit my 1985 Chevy El Camino. I spoke to…read more"SHORTY", right away he established the knowledge of the OLD SCHOOL RIDE showed me tons of options and fair prices along with great service. Definitely a place i highly recommend" awesome experience . CUSTOMER SERVICE WAS ON POINT! " THANK YOU ! special shoutout to SHORTY , SAL , XAVIER AND THE CREW! i will be back. Eddie V.