Hey Folks! Just had a bumpy start to a stereo install for my old Dodge truck, however, when it was all said and done, it ended up great! I tip my hat and shout a huge thank you to the people over at Brad's Car Tunes in Eugene. The part they needed to finish the install took about a month to aquire. While it was a Pain, they kept me informed of what was happening. The day of the install, they got it done in less than 2 hours. Install was clean and neat. After getting it home, I found 1 little issue, called them up and they said, "Bring it back, and we'll fix it!" I did and 20 mintues later everything worked perfectly. Thank you, Brad's Car Tunes, for putting the music back in my truck! I am grateful she's singing again! read more

Brad's Car Tunes - The Tech at Brad's installing the microphone for the Android Auto stereo. Heck of a job and 5 stars! - Car Stereo Installation Near Me - Eugene, Oregon

Had a new Head Unit installed and I noticed a couple of unfortunate things. Their selection was very limited on available head units; that being said they sold us one of the "last ones on the shelf" (jbl - its fine and works well; great car play interface). We had the install today. Notably, the cost came in approximately $200 above the original range that was quoted. Had nothing in writing in terms of a quote, my bad. I was not invited to see the radio before paying, even though I asked to do so. After paying, we went to connect the device to our phone, and low and behold, there was already another phone linked to that Head Unit. When I asked why that would be my question was ignored twice. Eventually after pushing I asked if this could have accidentally been an open box item or a return, and heard that that would not have been possible. When asked why someone else's phone was already paired to this unit, she didn't have an explanation that made any sense. Long story short. Install work looks great. Good product. Don't appreciate the business practices. Quoting seems like a really nebulous topic, I feel like I was scammed a bit, and the staff behaved less than professionally. I would not recommend BCT. read more

Installer scratched my car and damaged the radio trim piece which Brad Scott, the owner, promised to replace and now I've waited over a month for them to get it back in stock so I found one online and replaced it myself. Very poor customer service and communication. We are repeat customers having purchased 3 new radio units and upgraded speakers over the last couple of years. Will never do business with Brad's Car Looneys again!!! read more

Brad's Car Tunes - Scratched through the clear coat - Car Stereo Installation Near Me - Eugene, Oregon

We had my daughter's Jeep done at Brad Car Tunes and I honestly could not be more impressed. From start to finish, the experience was incredible. Brad was professional, knowledgeable, and so easy to work with. He took the time to explain everything, helped us choose the perfect setup, and made sure it was exactly what we wanted. The install was flawless and the sound quality is AMAZING crystal clear, powerful, and better than we ever imagined. My daughter is absolutely obsessed with her new stereo system and I love knowing it was done right the first time by someone who truly cares about their work. Thank you to Travis and Brad and the rest of the employees at Brad Car Tunes!! read more

I recently bought a used car that had a dismal aftermarket radio. Got a recommendation from a friend to check out CarTunes, 7th St, Eugene. made an appointment that changed a couple times (they were so patient ) was quoted a replacement model and price on the phone. when I got there I wanted to see what I was getting, saw another I liked better, so upsold myself, got the job done in record time and every step was competent, informative and helpful. Paired my phone as a favor and I know where to go for all my car sound needs. Thanks to all for all. read more

It is so refreshing to do business with folks who truly believe in customer service! Brad's installed a system in my car about 10 years ago. I Love that system! This past month, it started having issues. I assumed I was probably in for a new system, but they fixed it no charge. Great place to do business! read more

We will not go anywhere else. From the moment we walked in The whole staff was helpful and engaged. The quality of the work is unmatched they went above and beyond making sure they went over things along the way that they didn't have to do. There's no place else you should go if you want to spend your money and feel good about it. Worth every penny could not say enough good things. read more

Paid top dollar on a stereo system and subs only to get the worst quality subs they had in stock. They had multiple electrical problems leading to my subs blowing out on 4 different occasions. Rather than looking for the problem they immediately put the blame on me saying I "abused" my subs. It wasn't until I went out on my own to get new subs installed that we found their very obvious wiring issues and were able to fix it. Even after this Jordan (the employee who installed) still won't admit that they are the ones who messed up. read more

My husband sought to replace the original car stereo in my 1990's car as my Christmas present in 2021. Brad spoke w/ my husband and showed him stacks of car speakers on the showroom floor that were on sale (do not buy cheap because you see a stack of something discounted...first lesson learned) and Brad had about 100 car stereos that had a tape deck, removable face plate and remote control that he was selling cheaply. The end result for the stereo, 2 rear speakers and installation was about $260.00. YOU GET WHAT YOU PAY FOR.....the quality of the rear speakers was CRAP. We are getting a new system replaced for this Christmas and are taking our business and money elsewhere. read more

I paid over $4000 to have a stereo, speakers, subwoofer, amp, back up camera and alarm system put in. I had my truck in there approximately 8 times because the stereo would quit working and so my heat controls etc wouldn't work, then my alarm would arm when I closed my liftgate. After 2 years of fighting with the systems and them, I moved across the country and when winter started, my brand new battery was always dead. Longer story short, I had to pay someone to uninstall the alarm system because it was the problem. No more dead battery even after days of not driving. Sure they tried to make it right several times but in the end, after paying 4 grand, you should not have problem after problem and have to go back so many times and still have problems, let alone pay more to have it uninstalled, so you don't have to worry whether or not you're going to make your Dr appointments or what have you. My battery would be so dead overnight, that the manual key wouldn't even open it so I could pop the hood to jump it. Sincerely, The One who makes it to her appointments since uninstalling alarm system. Brad, I'm really sorry I had to do this because I've known you since you were at the stereo store, before you opened your business, but you yourself wouldn't even return my calls. That's too bad. read more

Spoke with Travis over the phone regarding a Viper alarm going haywire. He assured me that his technician, Mike, was just the man for the job. I brought my car in and within minutes Mike had the alarm reset, the shock sensor dialed down, and the fuse cover reinstalled. I insisted they bill me for an hour's worth of their time but they refused. These guys are the real deal. I will look no further for my future car audio needs. read more

I bought a dash camera at Brad's Car Tunes, and the installation was flawless! I should go back in and buy some speakers. read more

Brad's Car Tunes - JVC das camera. - Car Stereo Installation Near Me - Eugene, Oregon

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As someone who really doesn't know much about cars -I can't be more appreciative of Brad and his whole crew. I needed to get a new car radio and have it installed since mine was stolen, and he made the entire process so easy and pleasant! The whole ordeal was a great price for how much they did, it took like an hour and a half, and everyone there was super communicative and nice and helpful. I appreciate Brad and his guys a lot, am going to recommend to anyone looking for something they can help with. So so nice and respectful and genuinely helpful. Sounds great now! read more

I'm actually residing in Oregon. I spoke to Shane over the phone about my phone and my car not pairing like they used to. He offered some advice and if it didn't work to come in, and he'd look at it. IT WORKED LIKE MAGIC, THANK YOU SHANE! read more

We brought in our older car that needed a back-up camera and stereo. They gave us several options and installed same day. Could not have been any better. Price and service A+. Thank you! read more

These guys are great. Everyone was friendly. I had an alarm/keyless entry installed in my Soul. It looks factory installed. I highly recomend Brad's. read more

Got an alarm installed by Brads and they were 5* all around. Jordan got me in within a couple days, explained my options, and they got my truck done quicker than expected. Their work was clean and didn't know they were there. Will be back for future needs. read more

I highly recommend Brads Car Tunes! I had a sub installed in my car somewhere else and when it needed some maintenance I took my car to Brads for the work. Come to find out, my sub hadn't been installed correctly but they were happy to fix another persons mistakes and make it better. We ended up getting the sub fixed, new speakers installed, and a new deck installed. Edgar helped me and he was professional, so nice, and took the time to explain it all to me. I didn't over-pay for anything. I will definitely be taking my next car back to Brads for any upgrades I decide to have done. Thank you Edgar and Brads! read more

Installed my car stereo and did a flawless job. Courteous and professional. Highly recommend.

Very nice people and very helpful. When I first went in it was just to get price and for what I wanted the price was very reasonable. When I went back, they remembered me and the service was great! If you ever need new tunes for your car I would highly recommend Brad's. read more

We discussed the best option for my rag top Jeep. I live in a place where parking places are tight and so far so good getting the sensitivity dialed in to keep the knife wielding window slashers at bay (yes I leave it unlocked) and the neighbors safe from false alarms. read more

I had Brad's install a backup camera and viewing screen in my 2012 GMC pickup. They ordered me a tailgate latch with an integral camera, and replaced the stock radio with a JVC touch screen controlled unit. I now have the rear visibility I need to keep my 3 yo daughter safe when I'm backing out of the driveway, plus I got a great new stereo/navigation system that lets me use all the features of Apple Car Play in my truck, all for about $1200. A few months later a hit and run driver destroyed my drivers side power rear view mirror. I ordered a new mirror but really didn't relish the thought of tearing into the door to mount it. I asked Brad if his guys could do it and he said they could. He charged me the same amount of labor as installing a door speaker. Again, installation was quick and professional. This is now my go to place. Brad's folks are friendly and helpful. read more

Brad and his team installed a sweet sound system in my RZR! it was a fast turnaround (only took a couple hours) and it absolutely rocks! I'll be back for some more upgrades very soon! just found out they do lightbars and rock lights! highly recommend! read more

Shayne and the crew did a competent and professional job on my Mustang and Jeep installs I needed done. Friendly and courteous service; highly recommended!! read more

After going through Car Tunes (Not related to Brad's shop) and having them completely destroy my old cars wiring back in Portland, I was skeptical to work with another car stereo shop. Don't let the exterior fool you, these guys are about their business and know it well. I gave them a call requesting a couple very specific parts, not knowing exactly what I needed and within a couple minutes they had them ready to pick up. Got a new car during the outbreak, and even though their stock levels are hit, they really want to earn your business. Huge shout-outs to Edgar and Shane, both were incredibly patient and pleasant to talk to. They're ordering parts I've requested, and helping me make sure they're the right fit. If you don't know where to go in Eugene for most electrical work in your car, look no further. I won't be going anywhere else as long as I'm living in the area. read more

I called for an appointment to install a car stereo. They asked for pictures of my truck via email, so I accommodated. They never called me back or emailed a reply. So, I called again and they said they would look into it and "call me right back". Still have not heard from them. I called the Stereo Store and they made the appointment immediately. read more

Wanted to say Thanks to all the Peeps at Brads, my truck was hit n almost totaled witch effected my navigation/ stereo system so after body work ect. it was brought to Brads for a new system, they did a great job n where very kind and professional. Thank U Dee read more

I have an automatic car starter that I had installed about 7 years ago in another state. A few years ago, the "start" function stopped working. The brand of my car starter does not have any authorized dealers or service places any where near Eugene. In the past I have taken it in to other stores that installed other brands of car starters, and have ended up paying varying amounts of money to have them tell me it didn't work. Today, I stopped by Brad's hoping that maybe they would be able to help. They were VERY helpful. He went online to find the installation manual for the brand I have, took my car back to see what he might be able to find or help with, and within 15 minutes my car starter was working again - for the first time in yaers! Fantastic customer service - I would definitely recommend them for whatever your car audio/starter needs may be! read more

Recently had a backup camera and flat screen installed at the West Eugene location. Had to pick up my vehicle right at closing and after driving away from the lot realized the backup camera was not even installed. I had explained to the salesman how important it was to have it completed 100% in one day as my summer job is 3 and 1/2 hour drive from there. The salesman assured me that they would do a fantastic job! When I called him he apologized and said things were lost in translation. He was having a hard day because his vape pen was turned up too high and wasn't feeling well. It cost me a day of work and while very politely explaining this to the minion the manager sent out to talk to me because the manager wouldn't even look me in the eye, they gave me no compensation for my time and took zero responsibility for their....in my opinion, massive ball drop. Wouldn't go back if you paid me to. Should have gone to car Toys. read more

Great place to go get your speakers worked on. They hooked me up. I got a car from kendall, and the driver side speakers haven't been working. Kendall sent me to Kia, and then back to kendall, then finally to brads. And shayne helped me out all the way. While kendall would only fix the problem I had mentioned it ended up being several speakers that were out. Shayne took great care of me, while kendall picked up most of the bill, I opted to get all the speakers replaced as was suggested by shayne, he worked with me on the remaining balance I would need to pay, and worked with me on that as well. I highly recommend going there. They treat you like family the moment you walk in the door. I will be going there from now on for my stereo and speaker problems. Thanks brads car tunes. And thanks to shayne. Ask for him when you go there. He is the man. read more

This place has installed five stereos in five different vehicles i have owned in the past years. Lately it was time to install a new stereo for my son in his new ride. Being 16 and his first car even tho its a pile of crap, and the whole perchase of the stereo equals the whole price of the car the employees didn't say one bad thing and treated him with enthusiasm and excitement for his new "wheels" Stereo took just over an hour we were in and out with a morning appointment. And no regrets! Quality has been good n steady with a knowledgeable staff and i couldn't be happier. read more

I can't count how many stereo's I have had installed in my vehicles but I have always got the best price in town and best workmanship. The installers are always very knowledgeable and professional. This latest setup has taken the cake and I can believe how great it sounds! Thanks again Brad you've outdone yourself again! read more

Brad's has done 3 of my vehicles now. If anything gets sideways, they fix it. If I want to change something, they change it. Low/no pressure sales. And the custom aspects have always been well-done, thorough and professional. Joe and Edgar have always been friendly, consistent and extremely helpful. read more

I went to the springfield Brad's Car Tunes today and had them install a sub and amp w/ wiring while the guys from Trifer did tint and headlights. In and out in 3 hrs with a 2yr warranty on parts and a lifetime on work. Convenient quality. read more

Recently went here to have a stereo put in my 2006 Subaru Legacy and couldn't have had a better experience! I initially contacted them via email to get an estimate and they were very helpful. They responded in a very timely manner and gave me an estimate that ended up being around the exact price. They don't try to sell you on purchasing a more expensive stereo either, which I liked. I knew what I wanted and they went above and beyond to help me get it. The installation only took about an hour and a half. I waited while they did the installation and had a nice conversation with the employees. In the end, I was very impressed with the overall experience and would recommend this place to anyone in the area! read more

I raced to my computer to write this review because I am so pleased with how well this crew made my dream come true today! Seldom have I ever been so amazed by such top-notch customer service. Brad's employees are truly the greatest: very skilled, friendly, professional and extraordinarily accommodating. I could go on and on gushing about the details of my terrific experience with them, but suffice to say my appreciation and gratitude are through the roof with these wonderful people- a huge THANK YOU to Brad, Edgar, Nick, John, and Tiffany- you guys changed my life today with the Apple CarPlay system you expertly installed!!! read more

Brad's Car Tunes is exceptional for its customer service, breadth of knowledge and low-pressure environment. They do high quality installation that makes you wonder why people get car stereos and backup cameras at Best Buy. Brad is passionate about what he does and it shows in his work. This is a business that is always looking to have better options for customers and they don't disappoint when you make a purchase. What you purchase from them will be exactly what you think you are getting. They are honest and likable. It's good to have a friend in the business and these guys are your friends. Go see them first and you won't need to go anywhere else! read more

I have a 2014 Beetle that had only a CD player. While I could listen to music from my phone via Bluetooth, I could not skip songs. Brad's Car Tunes was able to get me in same day. They were very familiar with what parts were needed to ensure I could use the handlebars on my steering wheel. The new touchscreen with Apple Car Play is amazing and has fixed all of my issues. Really happy with the quality of the screen and the install. If the screen didn't say Sony, you'd never know it wasn't stock. Very friendly salesmen and a nice selection of screens. I really loved getting it installed same day, especially since I came in during mid afternoon. read more

Brad's works on all my limos - and does a great job for a fair price. Honest and dependable, this is a great place to get a stereo! Mike @ Sunshine Limo. read more

I was on the verge of ordering a pair of 6.5" speakers from Amazon, but a quick stop at Brad's changed my mind. Kris was very friendly, helpful and non-pressuring. He took the time to make sure I picked the best sounding speakers for my truck, and even printed out the wiring guide for when I installed them at home later. They sound awesome, and I won't take my car audio business anywhere else. Buy local and check Brad's out - you won't be disappointed. read more