I suspected that my washing machine drain was clogged, and the technicians from Joseph Rose…read morePlumbing took care of the issue within just a few hours. They were very professional and courteous, and they spoke to me in a way I could understand. Also, I interacted with a member of their team for scheduling and she was great to work with as well.

These guys were great. They responded promptly, came right out and solved my problem. Everything is…read moreperfect now. They replaced two toilets and did a great job.

Jayk's has been a god-send whenever we've had a plumbing issue we couldn't solve. They're prompt,…read moreresponsive, and fairly priced. Definitely worth a call if you need help.

Unfortunately this is the second time I have communicated with them, have messages that the repair…read morewas scheduled for between 8-9 am and when I followed up was told both times that he forgot to put me on the schedule. The last time offered a "early afternoon" appointment. When I asked for a more specific time, I did not receive a response.

Good service. Got our hot water heating cleaned out and running efficiently again. They were honest…read moreabout how they could and couldn't help and I appreciated that.

Very fair pricing. And quick to respond. Had a lift station issue for a couple years that another…read morePlumbing Co attempted to repair and then when failed offered a price in excess of $4000 to repair. ARC came out, assessed the situation and quoted a price 50% of the other. And when ARC came to do the work even lowered the price more due to one of our existing parts being sufficient for the new hardware. Give this Co a try.

The technician arrived 35 minutes after our scheduled time. Ten minutes after his arrival he…read moreclaimed to have fixed the problem, but a day later the issue resurfaced. The following day I left a message with management so that I could file a complaint. I didn't hear back until the next week, and that was after I made repeated calls to the service center. When I finally spoke with management, they agreed to issue me a refund, which was kind, but I still need to find a dependable technician to repair my problem. My time was completely wasted.

Called panicking because sewage was backing up into my house and Bar D was able to dispatch help…read moresuper fast (some other companies gave me quotes of 4-5 days. Gross.)! Dalton was so helpful and answered all 400 of my questions, and he even directed me to the city for the next steps.

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

Service: 5 Work quality: 5…read moreCleanup: 5 Efficiency: 5 Date: 10/13/2025 Job: Maintenance to flush out tankless water heater Brandon arrived and immediately got to work on the water heater. He explained everything he was going to do and finished it in about 30-45 mins. Then, he cleaned up the area and was done. Great work and very efficient. Thank you!

We have had their contract service since we moved here in 3.5. The DAY, we moved into our house,…read morethe water main from the street broke. We had no home warranty in place on that first day. Called JD Service now and we thought they were great. A week ago, I plugged in my hairdryer and -- no power. Ok, 30 yr old home, I figured GFC needed replacing -- but same in all plugs including other GFC outlets in other bathroom. Kevin from ServiceNow came out and spent 6 hours over 2 day, much of it in our attic (it's late August) which must've been 120F or hotter. It was a real mystery He finally called to us and showed us the section of Romex he'd found way down and behind the HVAC. 3" of it was totally BURNT with the copper wiring melted due to "electrical arcing." (NOTE: We have never seen any "signs" of rodents in our house or storage attic -- and Kevin noted that, as there were no other chewed spots on the Romex, he feels less inclined to think the damage was due to one chewing on the wire.) Given that it's COPPER wire, which melts at (answer below is from Gemini AI): "AI Overview Copper wiring in Romex cable has a melting point of 1,085°C (1,984°F) So -- THAT will get your attention. Luckily, it was in an open space where the wire was hanging behind the duct work. He also showed us a section of the metal duct which was singed and burnt. Turns out that our original 30+-yr old panel offered no protection against electrical arcing. We had another electrican come out and when we told him what Kevin was going to do (per his written proposal) he said that to trace the wiring to ensure there were no other damaged or burnt spots, replace it and upgrade the panel, he'd have to charge $8000. Maybe he just didn't want to do the job of trying to locate the spot and the problem in that searing attic heat -- I don't know. We decided that we didn't want someone new starting over, when Kevin had already put in all that time and effort to find where the Romex "failed." All I know is Kevin was here againfor 4 hours today -- in addition to the MANY hours he spent trying to figure out what had happened and finding the burnt Romex. He replaced the section of wiring in the attic, upgraded the panel, told us that he'd found that the 4th wire in the panel, and all the GFC circuits (including for the washer/dryer which didn't have one!). Now they're tied, rather than the original "stab" technique which was used when this house was built. He thought he had to replace, turned out not to be connected to anything, so he took a considerable amount off the bill. I just know that, for the amount of time he spent looking for the place where the wiring had failed -- which was in the wall much too near our bedroom wall -- and he WAS looking, showing me how there was electiricty at this point, but none at this point and scratching his head trying to figure out what the hell was going on... The whole job was about $3400. AND we were offered financing that is 12-months of 0% interest -- and no min. payments due during that 1-year period, and no interest or penalty if we pay it off in full within that year. THAT is worth a LOT. Few electiricans are going to be able to offer that. And consider that you're going to pay 19-24% right now on any credit card balance you can't pay off within the first 28 days. We are very pleased at the dogged detective work Kevin did in heat that no human should have to work in. We feel confident that he got to the bottom of it and took us out of danger. We showed that section of Romex to a number of people -- other electricians, our 2 engineer neighbors. All went wide-eyed and said we were DAMN lucky that our house didn't burn down. Is JD more expensive? Possibly -- which is why we got a 2nd bid ( for $8000!) I was unhappy to read the poor reviews above. I can only "speak my truth" which is this: JD Service Now has always showed up quickly for us when called, their staff have been great. we've felt that the people who came knew what they were doing and we believe (HOPE?) that they will stand behind the work they have done for us. Sometimes that is worth paying a premium forand we hope we are right in saying this is one of those times. P.S. I should, perhaps note that neither my husband or I know anything about building, construction or electricity. My engineer neighbor told me it's easy to upgrade the panel myself "can you use a screwdriver?" I asked AI if it was possible to add arc protection to my electrical panel myself -- that my neighbor said it was easy -- and the first thing it said was "DO NOT ATTEMPT THIS YOURSELF!" I asked Kevin and he said "yes, you -- if you'recomfortable doing that kind of work." He confirmed AI's statement that, even with the Master electric switch for your home is turned off, there is still electricity coming in from the street. Touch the wrong part of the box and -- you're fried.

I thought JD Now was a reputable compay. I had them replace two old HVAC systms with new Carrier…read moreACs. We also included complete replacement of duct work and the air filter systems. We also enroled in their after-sale service contracts. In 2026, during the heat wave, at a temp of 114F, one unit malfunctioned. A service tech dtermined that the problem was the unit's fan motor. The part was under warranty, but not the labor. The cost to replace it was $13,000 which I paid in advance. When the tech with the replacement part came to install the fan motor, he determined the root cause of the problem was a coil tem sensor that regulates fan speed. He went away and cam back 2 hrs later with the temp sensor replacement. I theen was charged $600 for the labvor associated with the temp sensor replacement although the part was installed b the same tech at the same time as the fan motor. So my fila cost was almost $2,000! I have sincve cancelled my sevice contracts with JD Now.

My first experience with Durham Plumbing Services was for a whole house re-plumb in Chapel Hill…read more Michael, the owner, was professional and quick to give me an accurate quote over the phone. After shopping around for a better price, I came back to Michael because nobody else could beat it. These guys did great work replacing our old polybutylene pipes with PEX. Michael, David and Kenny were courteous, professional and try hard to please. The project was completed on time and I paid exactly what I was first quoted. I would highly recommend them to anyone needing plumbing services both big and small. I definitely will be coming back to them for my future plumbing needs. Michael, David and Kenny, thank you for your hard work. It was a pleasure meeting you all. Feel free to use me as a reference!

Excellent service they knew exactly what was wrong. Fixed a problem that the other plumber from…read moreanother company did wrong. Pricing was excellent ,would recommend this company to anybody, give them a call you won't regret it.

Rayan Plumbing service responded quickly to my repair request. He quickly assessed the situation…read moreand had my sewer pipe cleaned out within a few hours. He was a professional throughout the entire time he was at my place. The price he quoted was more than reasonable.

I asked Rayan's Plumbing to repair my water leaking toilet. They charged me $130 to come out to…read morereplace the flaper. But it was still leaking. The 2nd time they charged me $80 to replace some hardware inside the tank. But it was still leaking. Then they refused to come back to fix it and did not give me refund for issue they were paid to fix but failed to fix. They don't have any warranty on their work. Don't use this service!

Matthew's Plumbing was great, very responsive and well organized, also the people who came to my…read morehouse were very nice, and didn't leave a mess. They swapped out my electric water heater for a tankless gas, and also set me up to have on demand natural gas access for my generator!

We received fast and courteous service. After the serviceman checked our project he gave us…read morechoices and explained things to us. Good service!

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more