I am writing this review based on the quoting and sales/purchasing process, as I have not yet…read morereceived the windows I purchased, or had them installed yet. I will absolutely plan to update this review through the lifetime of the project and my windows, which I am very excited for. When you buy something you usually know instantly if you have nervous feelings (second guesses) about your decision, or if you made the right one. Right now I can confidently say I feel like I made the right one, and in actuality should have made my decision sooner. So far I have nothing but good things to say about Venture Window. The quoting process has been very straightforward, and easier than other companies I tried to get quotes through. My sales person, Scott, has been professional, honest, courteous, and dependable from the start. I have gotten other quotes from other companies and found them to be overly salesy (and some of them quoting insane prices) but Venture Window, and Scott, pretty much tell it like it is with no sugarcoating. Venture Window also had extremely competitive pricing for the tier/range of window that I wanted (mid tier). Venture Window is different from other window companies because I felt like they were the most human, and I can say I interacted with a lot of companies before making this important decision. I felt like Venture, represented by Scott, was empathetic to the reasons for my purchasing a window and more importantly to my budget. Rather than getting a one-size-fits-all glammed up sales pitch complete with a free pen and keychain, I instead got a professional conversation, two-way dialog, and some honest and valuable education on windows, to meet the specific needs I was looking to solve for (energy efficient and budget-friendly) which totally demonstrates the caliber of the staff. Another word to describe Scott is patient, which created a sense of ease in the purchasing process. There was not a moment that I felt rushed through the entire purchasing experience, and my purchasing decision probably took longer than most people. I had a chance to visit the showroom before my final purchase decision to physically compare the windows. There is quite a huge selection from to the most basic/budget-friendly window, up to the most premium cadillac of windows. They had a lot of unique windows like skylights and the fancier natural wooden ones. It was really valuable for me to see the windows in person to be able to see how they open, tilt inward, the locking mechanisms, and the construction, to see the differences in the windows that I had the options of choosing. There is only so much you can understand from a brochure. In the showroom, Scott explained the subtle differences between the windows (things you can see, as well as things you cannot), as well as how the windows I was considering differed from the most budget-friendly option, for comparison sake. This was a good learning experience because it shows that in many ways the statement 'you get what you pay for' is so true, while in other ways, any new window will be better than my current 110-year-old, super drafty and rickety windows. For example, did you know ALL windows must be manufactured to a certain minimum quality standard? I did not know this before working with Venture. I was glad to visit the showroom because I could see that for the price, the option I selected is of good quality. In fact they seem more durable and sturdy than a lot of windows in places I've lived before, or the windows in friends/family members' houses. Once I literally felt the quality and construction of the window, I could tell that I was making the right decision. If you care about your crazy heat bills and are wanting to some modernity, like me, you can't go wrong with Venture. I'm very much looking forward to getting these windows installed and the added comfort and energy efficiency that will come along with them. Will definitely update this review after installation.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

I stopped in today with a hand mirror that was missing the glass…read more Even though it was an extremely small job I was treated so kindly. Shortly after I left I received a call that the job was done and needed a day to dry and I could pick it up tomorrow. I haven't even seen the mirror yet but I'm already so impressed with the fact I was told the amount due was under $10.00 That is great and honest customer service and I will definitely be a repeat customer.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

I could not be happier with the work Chris did for my mom. I had been trying to get outdoor hand…read morerailings installed for her since June, and after a frustrating search I had almost given up on getting anything done before next year. I found Stergis Supply online and called Chris. He was extremely professional and very reasonably priced. I visited the shop to see the railing styles he offers and paid a deposit, and two weeks later the railings were in place. I highly recommend Stergis Supply. If I could rate him higher than 5 stars, I would. I'm so grateful to Chris for coming through for us.

I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

We had window world install a new sliding door for a deck, and I can't say enough good things. Very…read moregood price very good service would definitely recommend.

Definitely not the easiest company to work with. We had the sales rep come out early fall to get a…read morequote. We were told our custom sliding door would be in within 6 weeks. Between the price, quality and lead time we decided to move forward. Weeks went by with little communication, no estimated install date, WE had to call to find out when they were coming out to measure again. It took a total of four months to get this door installed. And when we were finally given a day to install, they called asking if we could move it. The install was fast (within a few hours) and the crew who installed was friendly. While the door itself looks nice, the outside has these patches all around. The door itself is also tricky to open. Not pleased and would not recommend window world.

Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

The damage to my sisters' home was horrendous. Company told her to have her painter touch up the…read morewindows . Her windows weren't painted they are wood. Plus the door that was damaged. The floor that was damaged. The company should've stood behind what their employees did to her home. Just taking advantage of elderly people.

I highly recommend this company. John, the owner, and his sons and team did an amazing job at our…read morehouse removing old wood siding and placing new vinyl siding, all the trim, new gutters, and even replaced gutter guards from my old guarders onto the new ones, which they did not have to take on. They were professional, meticulous, organized, they worked like a well-oiled machine together. I sought out multiple quotes from other companies. John came with a clear and concise presentation, he was organized and patient, presented a clear itemized quote that reflected the unique parameters of our job. We had a garden window that wasn't sealed properly and they ripped it out and replaced it with a slider that looks beautiful. This company is fair and competitive, kept to their quote, and I would say went above and beyond, while remaining affordable. We will be calling them for future projects.

Horrible at best craftsmanship. It's hard to find one straight cut on any of the work performed. He…read moreintentionally used substandard decking wood, splitboard when nailing, huge splinters on deckfloor, and railings, exposed nails,no backing in areas under the siding, etc etc. The list goes on and on. Dozens and dozens of pictures showing horrible work. He deceived me fir over a year with promises to return and repair ALL issues. He has refused to take calls or texts after I was so frustrated on a call he told me " I don't like the way this is going " then hung up and refuses to contact me. I am a disabled veteran and cannot afford an attorney. We put everything we had into 5his project so we could leave our kids something when we pass. The joists are NOT even sitting in the supports properly. Shame on me for taking his word. Do not use this company. Dozens more pictures.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!