Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly inside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA read more

Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight forward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!! read more

The best window replacement service by far. The pricing, the customer service, the attention to detail and the installation were all 5 star. I would recommend them to everyone. read more

Bob Cravin, Steve, Andrew and Rich installed 13 windows today in my home. I can't tell you have extremely happy with the exceptional job they did with the installation and once all windows were installed. They cleaned the entire house to perfection. Anyone who uses Bob Cravin and crew will not be disappointed what so ever! 5 Star review to them all They also were very polite and courteous. Thank you Bob, Steve, Andrew and Rich!! read more

I had Window Source replace a Harvey sliding Patio Door and three Harvey Casement Windows. I went with this company because they sold Harvey Products as I have 28 Year old Harvey vinyl casement windows that are as good as the day they were installed and the original contractor is now retired. Anthony came over and wrote a proposal on the spot detailing my purchase. The price was fair and honest and the installation and product was perfect! Much better than the Renewal by Anderson product I previously purchased, Do yourself a favor and go with the Window Source and Harvey Casement windows and vinyl sliding patio Doors. Price Performance and installation was excellent! read more

The team did a great job and the experience was straight forward. Quality windows installed perfectly and double-checked by the owner.

Their salesman was completely unprofessional and even insulting. He didn't take a single measurement on any of our windows and instead simply sat down at the dining room table without asking. He had a completely unmerited swagger about him. His first question was "How much do you know about windows?" Seriously? I was a bit surprised but said I'd done a bit of online research and had a couple other window companies provide estimates and learned from their inspection. He gave me a condescending look throughout my explanation, like I hadn't tried to inform myself before investing into our home. He started to explain the U-value, which I'd already learned a bit about, but then stopped himself mid-sentence and asked if I'd seen their video online. No, I hadn't. He pulled out his phone and had me watch the video, which was full of salesman gimmicks and completely lacked in personal touch. That was it, that was his pitch. He asked how many other window companies I'd had visit and provide estimates. I told him two or three. He said "Why are you bothering with that many?". He told me that there was only one thing I needed to know about windows, namely online reviews. Duh. I told him I'd only requested estimates of companies with decent reviews. Finally, he wrote down an estimate on scratch paper. Instead of providing me with the paper, he asked if I wanted to take a photo of it with my phone. The other companies who provided estimates emailed me official quotes or provided them on paper with company letterhead. What can I say? Another company got my business. read more

At first it was a dream that turned into a nightmare with this incompetent install company. I could write a long winded post about how truly awful the whole experience was but I'll keep it short and simple. Do yourself a favor if you're looking for new windows to be installed please look elsewhere. Steer far far far away from this sorry excuse of a company. Here are pictures of the "finished product" afterwards dents and all... read more

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We just had 28 windows replaced and several frames repaired. From customer service to sales to business owner involvement to the A team of installers, every aspect was handled with utmost professionalism. The install turned out great. Everything went as planned and presented. The crew of Joe P, Kevin, Freddy, Cappy and Alberto work together like a well oiled machine. They were courteous, neat, and their workmanship was excellent. They left the house as the entered it but with 2 exceptions...beautiful windows and warmer!! I highly recommend this family company for replacement windows. read more

WOW!! Just WOW!! I thought I was going to come home to just a new "bow window;" I was wrong. As soon as I pulled up to my house, I was startled by just how beautiful this window is. The craftsmanship, the quality, the beauty of it all, I was simply amazed. When I walked inside my house, I was even more surprised at just how beautiful this new bow window with the oak wood and finishes looked; simply gorgeous. My house looks "healthier" just by appearance on the outside and the inside. Thank you to Window Source, and especially the contractors, Joe P and Freddy, who completed the job, not only with perfection, but cleanliness, tidiness, and with great enthusiasm. Five Stars is not enough for how impressed we are with our new window, Window Source. Thank you Richard Puopolo and your wonderful team, including Aleea, who kept in touch and was very personable and helpful throughout this process. Just WOW!!! read more

The Window Source of Rhode Island - Bow window with wood and fiberglass trim! - Windows Installation Near Me - Smithfield, Rhode Island

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The entire experience with Window source was fantastic. Everybody I dealt with was very professional and extremely pleasant. Joe and Cappy were the best. They explained everything to me and got right to work. My windows look beautiful. I can't thank them enough! Kathy McGowan read more

Wonderful Work We had a great experience with Window Source. Rich did a great job giving us several options for our bow window. The proposal perfectly fit our budget. The installer team was on time and prepared well. They did a great job and were extremely clean. They left the job areas spotless. I couldn't ask for the whole project to go so well. All in all the team replaced 13 windows in about 5 hours. I would recommend WS to anyone. Thanks read more

The Window Source of Rhode Island - Old bow window transformed into 5 double hung windows. The bow look still remains. Half the price. Thanks Rich - Windows Installation Near Me - Smithfield, Rhode Island

This place is a real joke. I had 8 windows installed in 2021 and Wayne quoted us a price. Then Richard came over and changed the quote saying Wayne didn't factor in that my windows are new construction windows. That should have been first red flag. They both said a whole team comes over and it will be a 1 day job. Well on the agreed installation day I was told they'd be there at 9 am and come 930 I got a call that the everyone called out and they'd have to reschedule. The following week they sent 2 people who started the job and I could hear them saying that they didn't know I had new construction windows. After a few hours they said they were done for the day and didn't know when they would be back. The two windows they installed were half assed and crooked. My dad came over and said what kind of f-ing work is this? I had to call the owner and figure out when they would be back to fix what they messed up and finish the other 6 windows. He then proceeds to send only 2 guys again who took all day and one couldn't be bothered to clean up the mess. This place sucks and I'd avoid them at all costs read more

Bought a bow window a few years back from the owner. My order was to be a 5 section window but I got 4. The window is nowhere near the cost of what I paid. All glass sections have vapor locks. I had to call for adjustments twice. The second time I was told that I would need to pay for them to come to do the adjustments,. In fairness I did not have to pay and the owner came himself and did the repairs. Although the window is extremely light, I probably won't need a replacement for some time. I am disappointed in what I got for the money, and for the treatment I received for needing them to come b. I will not use The Window Source again. read more

Excellent service and quality installation by Joe P., Cappy, Freddy, Joe K. and Nick. We had many new windows installed and are very happy with the product and with Window Source RI. read more

After doing a bit of online research and getting a few quotes, I decided to have the Window Source RI replace a bay window and a basement 'hopper' window for me. Both were sorely in need of replacement. Every employee I interacted with from the person who answered the phone to the salesman to the installation crew was extremely knowledgeable friendly and courteous. The one person who really sold me was the owner, he not only came out and measured the windows himself BUT he also stayed the whole install to ensure that it was done right. Can't say enough about this company. read more

The Window Source of Rhode Island - Windows Installation Near Me - Smithfield, Rhode Island

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I own a two family rental and needed two basic replacement windows in the hallway. I chose Window Source because they were a little lower than the first quote. Rich came and measured and I gave a deposit. Price also included removal and disposal of old windows. Work was done a few weeks later. He left the old windows behind and I had to call him to come and get them. About a week later I went to the rental to examine the windows. The first floor window had a gap about 1/4 inch at the bottom! A brand new window that let's air into the hallway! When I called him about it he said something like, "you need a carpenter for that. I just install the window.' So, I didn't have a gap before this window was installed, but now I do. There may be satisfied customers out there, but sadly I'm not one of them. read more

Richard is a genuine guy who isn't trying to upsell you or cut corners. I needed a bow window replaced and not only was his price cheaper than other competitors, Richard's advice was spot on and I am so glad I chose to go with his company. The quality of the window is more than I expected. Additionally, the crew is hardworking, friendly and timely. I really can't say enough about Window Source. Give them a call, their quotes are free and you can see for yourself the professionalism and expertise that they have to offer. read more

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I recently had 15 windows installed in my house. The installation crew was personable and professional and the product fully met my expectations. After installation, I had a minor concern and Aleea promptly addressed it and assured me that Richard the owner would stop by to be sure I was satisfied. Overall experience is excellent and I'm glad I chose Window Source over the rest. I highly recommend them. Thank you,James Chin read more

Window Source replaced 14 windows. The product is great. The windows are high quality and I've already noticed a change in just how much quieter my house is. The drafts are gone! I'm sure the savings will be there with heating and cooling. Wayne was the salesperson I dealt with and he was very knowledgeable. He presented the product without any pressure. Rich, the owner, came out and measured the windows personally. The crew were great and very clean. Anthony answered all my questions. read more

We contacted Window Source to replace our patio sliding door. We were impressed with this company from start to finish. Customer service is important to them. They contacted me to set up an installation date and time, and they came as planned. John and Anthony did a great job. They were courteous, neat and thorough. We will not hesitate to use Window Source again. Thank you John and Anthony. It was a pleasure. read more

My experience with this company was terrible. The only reason I'm even giving them a single star is because they did show up when they said they would. Back in November, the owner/installer knowingly installed defective windows in my elderly Mom's house. The snap beads on almost all of the windows were awful. Instead of lying flush against the window exterior, most of the windows had a corner which overlapped creating large gaps. My Mom and I noticed this when I started cleaning the windows after the owner/installer finished the job. I immediately called him. He acknowledged he knew about the defects. I asked him why he would knowingly install windows in this condition, not mention anything, ask for payment in full and just leave as if everything was fine? His response was that the defects were only cosmetic. We refused to accept that. Between November and April he came out to the house four times before it was somewhat resolved. On two occasions, the windows he brought out to correct the problem were the wrong size and had the same defects. He blamed the manufacturer. While I understand he doesn't make the windows, I was surprised he did that. I unsuccessfully tried to contact the manufacturer myself. It seems the manufacturer is an LLC owned by another LLC with no contact information for customer service or complaint resolution. I called the number provided with the warranty information and they referred me back to the installer. After the third failed attempt to complete the job properly, I asked him to refund my Mom so she could hire someone else. He refused. Shortly thereafter, I received a call from the manufacturer's Regional Direct Sales Manager. While he was apologetic, he wasn't much help. If we had to do it all over again (hopefully we won't), I'd work with a well known manufacturer that is willing to speak with customers to resolve issues. Being forced to resolve everything through The Window Source of Rhode Island was not a good experience. Don't be fooled by the television commercials! read more

The Window Source of Rhode Island - Windows Installation Near Me - Smithfield, Rhode Island

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Amazing work and prices. I was impressed how quickly they scheduled our appointment for an estimate and got the job done. Kim held our hand through the whole process and was so patient even when we had the smallest questions. I'd highly recommend The Window Source and will definitely use them on my next house. read more

Bad experience, horrid craftsman ship and all around badly run business... get your act together, would not reccomend..

My dad had a bay window installed in his living room. He was very impressed with the quality and professionalism of the window and technicians that installed it. read more

Very dissatisfied with the finishing (or lack of) work by Window Source. Bow window in the living room was replaced and installed. Below the new frame, there was a three-inch length gap which was 96 inches long with holes within the plaster. The caulking used was not the correct type of calking which was discussed and agreed upon with the woman at Window Source. She told me that the workers were told not to use the caulking which was used. There was a patchwork piece of aluminum on the outside the bottom covering which shouldn't have been visible. After work was "done", I had to hire a contractor. He had to plaster the holes, sand, and attempt to match the paint on the walls. He also had to replace the incorrect caulking. The total cost for repairs was $520 to fix the unprofessional work which was completed by Window Source. A complaint was filed to the B.B.B of RI. There will also be a claim with the small claims court. Pictures of all of the above was provided to Window Source. I would not recommend Window Source to anyone moving forward. read more

The team at Window Source RI did an AWESOME job at my house. They went above and beyond to clean everything up and the before they left they even asked me if I loved the windows because if there was anything I didn't like they'd fix it. I got quotes from six other window places and Window Source RI was the second to last one. I wish I started with them it would of saved me about 12 hours from all those pesky salesman who are still harassing me a month later. They beat everyone's price even with there 4000 series window. Save your time and your money and just go with Window Source RI. I bought my house a year and a half ago and this was the last major project I needed and I'm glad I gave it to them. read more

This company is a nightmare, had widows, doors and vynal siding done, started in june and we are still fixing unprofessional work in October, the subcontractors ripped are house apart with no regard to detail, they put a hole in are main electrical line outside when they weren't even supposed to be working on taking that off, thats why we paid to pull a permit for an electrician. No one cleaned up after themselves, and no one spoke English so we couldn't even communicate with them when we saw things going wrong. We were promised by the owner Richard that a supervisor would be on the job at all times that we could talk to and that lasted for a day, then he would just come and leave without even telling us, staying no longer than about an hour, then we were left with no communication again. When he said the house was done we looked and there were a bunch of issues, like open unsealed spaces, dented material, uneven placement of electrical boxes, holes in are new expensive dutch lap vynal siding, that they tried to cover up with corking, and so much more. We have pictures of proof and the owner Richard just said that we were to much of a perfectionist and regular people would be fine with the job. How unprofessional to even talk to a customer like that and even other people have seen our house and have the same opinion as we do, they can see the horrible work before we even say anything. Now the owner has a new guy from ANOTHER company trying to fix the mess, but he (who is very nice) has his own business and unfortunately can't get to our house alot. We been living a nightmare for 5 months now and things are still not complete and we don't know when it will be. PLEASE I BEG YOU ALL DO NOT GET INVOLVED WITH THIS COMPANY, THE OWNER HASN'T EVEN BEEN IN CONTACT WITH US FOR AT LEAST TWO MONTHS NOW, he obviously can't be bothered and doesn't care or something more would be done to get this job done right and in a timely manner. If 0 stars was a choice thats what i would give with a big negative in front. read more

I have not had my door put in yet but i have seen thier work and it looked awesome so i called glad i did sales man wayne was awesome. And seeind thier work and meeting a menber of thier compamy dont waste your time looking for deals. Go straihgt to the souce read more

Richard and Scott replaced my picture window with 3 double hung windows, and replaced our front door with a new Therma Tru front door system. I could not be happier! They installed out new windows and door, and did not leave until they, and we, were happy. We were thrilled with the result! Quality work, great price; could not ask for more. They were easy to deal with, and a pleasure to talk to. A distinct difference from our previous contractor. They repaired the bad work that had been done in the past. Thank you Richard! We thank you and recommend you highly! read more

We had windows installed in our upstairs floor by the previous owners of the company and were very satisfied. When we had the downstairs windows installed by the present owners, we thought we were satisfied until one of the windows began to have condensation on the outside. My husband called several times during the pandemic but there was never anyone who answered. He called again last week and set up an appointment with the owner to come and check out the window. The day before he was to come, he called to say there would be a charge to check out the problem. Needless to say it does not appear that they stand by their product. This is not what the previous owner would have done. The window in question was installed by the current owner who obviously no longer cares about a customer after the purchase. A product is only as good as a company that stands behind it. Customer satisfaction is certainly not their top priority. Plenty of other places to buy who would provide better customer satisfaction. Check them out instead. read more

Overall really good experience with Window Source RI. They are a very well-run family business that exercises transparency and quality in their work. We went with the middle of the road vinyl replacement windows and we love them. Great sound-proofing and not drafty at all. The only complaint I have is that some of the caulking done after installing was done in a hurry and not very thorough. We had to go back and go over it again ourselves. Also a tip: get your windows installed BEFORE doing any house renovation projects. Inevitably, getting the old windows out and new ones in will inflict some damage on your window frames (cracking, chipping paint). They tried to get all the spots, but missed a few. read more

Teach your employees how to drive. Just spent the past 10 minutes being tailgated while going 15 over the speed limit with a line of cars immediately in front of me. This is after I watched him weave in and out of cars and cut multiple people off while waving his hands around wildly and screaming out the window. read more

Great customer service from the office right through to the installers. Calls returned immediately; schedules kept; installers on time. The two gentlemen who installed my windows were courteous, worked non-stop, and clean up during and after the process. Highly recommend this company. Will use them again. The windows look great and are high quality. Good job all. read more

Just met with the rep from Window Source to get an estimate on some windows. In my opinion, the sales call was unprofessional from the start. The gentleman did not introduce himself, offered no ID or business card, had no literature-didn't even have a computer on which to show me the windows. When I asked him to write up a quote, which I thought would be on some kind of company letterhead, he tore off a piece of legal pad paper and wrote down some numbers. Work on properly preparing your sales staff. If this is the kind of sales presentation you are allowing, it needs a lot of work. Sorry to say, because of the way this was presented, I will not be purchasing my windows here. read more

We had our windows installed almost a month ago and I'm still finding issues with the installation!!!!! We got 12 Windows replaced in our house and the installation was a mess from the get go. First off, they were late. We called them 20 minutes past the time they told us they were going to arrive to see where they were and their answer was they were still in Johnston, they were leaving in a few minutes to get dunkin donuts and after that it would take around 40 minutes to get to us. Already we were pretty annoyed. Once they got here there was nothing but cursing coming out of their mouths and cigarette smoking right outside the window (I'm pregnant and a non smoker to begin with so it was pretty disgusting). My restroom was used without anyone asking (we were having issues so I removed all soap and towels, left the TP) and since there was no soap I knew the gentleman that took a stinky #2 didn't wash his hands! My toilet paper roll also went missing, someone was using it as tissues. Again, didn't ask. I put a note on the door to please use the restroom down stairs and they continued to use it anyway. The owner used my house phone to contact customers which was fine as he didn't have reception. Until he used it for a personal call and had his clients using it to call him back... Their supplies were all over our furniture and white linens without anything between them, left a few gouges in it. I put their tools on the floor and asked them to not put them on our furniture or bedding, they only did it once more and got the hint when I put them on the floor again. The capping on the outside of the Windows are garbage. Full of gaps, the Windows inside have many scuffs and in a few rooms they used bathroom caulk so now that I'm going to paint the sills for my baby's room, I can't! The paint is beading right off. Screens don't fully touch some of the sills allowing bugs in. The only good thing I can say is I have 12 Windows that function and I have noticed a difference in heat/cooling with them. Otherwise STAY AWAY. Pay the extra money for a real professional. read more

Far exceeded my expectations. Good Value! Could not be happier with the work they performed. Looking forward to having them back soon. A++

Great products, service and price. Richards replaced our basement windows and will be replacing our picture window. Up front pricing, great customer service. Would not hesitate to use them in the future read more

My wife and I saw their ad on TV and decided to give them a try, especially since they back their work and products with a "Life-Time Guarantee". The salesman showed up on time and he was professional and very friendly. We ordered an "etched glass" Colonial Grid slider door. Though it did take longer than expected for the factory to ship our door to Window Source (we were told that it took the factory longer than expected to deliver the door due to the etched glass), the installation was flawless and the door is as beautiful as we hoped it would be. It is of high quality and slides very easily on the composite track. Plus, the "3-point" locking system is great. During the install, Richard and his crew explained everything that he was doing and ensured that we were satisfied prior to departing. We will definitely recommend Window Source of RI to all of our family and friends. read more

I love the new windows. The installers did a fantastic job removing the old window and installing the new windows. The new windows make the house look more modern. Overall it was a great experience from scheduling the estimate to the actual install. Everyone was very professional and I will definitely recommend the window source to my friends and family read more