This may take a bit…read more My daughter is a senior in college, and I am 300 miles away. She had a noise coming from the rear. I told her that I just fixed the front brakes and that she probably needs "rear brakes". "Take it to a place near you, I am 300 miles away. She took it to Midas, and they proceeded to tell her she needed pads, rotors, and calipers all the way around. They never asked for the "lug nut lock key and said they needed to cut off all the studs and replace etc...$2900. The lug nut lock was in the glove compartment. I was ready to have a heart attack. I called them and told them (Midas) the front pads and rotors were just replaced. I personally just replaced the front pads and rotors 3 months ago and Midas proceeded to tell me that replacing everything was "recommended. After that, they lowered the price from $2900 to $2200. Really? $2200 to replace rear brakes on a 2008 Honda CRV....(I'm Sick) I could do it myself in a few hours and $200 in parts. I immediately looked for another mechanic in the area (even though I am 300 miles away). I saw Garrett Hill Auto service and called them with my predicament. I had already done the research for the cost of the parts, estimated labor and said to my daughter, "this should be no more than $600. And that is with markup, shipping costs etc....I texted my daughter and said there has to be someone that will give us a fair price. I was ok with even $800 at worst case I called Andrew from Garrett Hill Auto Service and explained my situation. I found him online and it appeared the reviews were from normal people like me. He told me to bring the car to him ASAP and he could look at within a week and that it sounded to him too like the Midas was on a mission to get the best of me. I am not made of money and the car was only worth $3000....for God sake. I called AAA and had car towed to his place from Midas within 2 hours. This was without an estimate but just a hunch that he sounded "Honest". (Thank you AAA) they used K&S towing. My daughter's car was safely at Garrett Hill by 5pm. Its was close, but Garret Hill stayed and waited for my car to be delivered (Thank You Hex), thank You So Much. K&S Towing said they take most vehicles to Garrett Hill and that they were the best. That tells you something and also made me feel better. So Anyway,,,I called Andrew this morning and he said the car was already fixed. Even though he originally told me he should be able to get to it early next week (today being a Friday before a BIG Snow Storm). He told me he would get back to me with the cost later in the day. Let's just say.... Garrett Hill Auto Service took care of me and my college attending daughter and saved me "well over" $1500 from what Midas was going to charge. Next day "Done". Daughter is back on road. My Daughter learned a great lesson. She was thinking that the "big box" stores are cheaper, safer, and better. What she learned is that when you find a small businessman like Andrew that is actually fair, does great work, and cares for us "normal people"...you need to make exceptions to the rule that they teach you in school. Keep these people in your mind, because they take care of us when others simply are looking for the extra $.... Thank You Andrew for what you have done for me and my family during this very difficult time as well. This is only my 2nd ever "review" of my life. Sometimes people need to know. And I hope you all Know now,... Garrett Hill Auto Service can be trusted. Even from a New England Fan at 300 Miles away. Cheers

I would literally NEVER take my car anywhere else. These guys actually explain stuff so you…read moreunderstand any possible issues with your car, are more than affordable for ANY car (trust me, I've had a few over the years), and just know their craft better than most. Always friendly, and also open more than normal business hours to accommodate customers. Just overall good vibes in this shop, no doubt they are the best and it is easy to see why they have been so successful for multiple generations now!!!! Thank you to Joe & Drew for always being a reliable place to tackle any car challenges that inevitably come my way!!!

Paid over $600 for 1 set of brakes and rotors to be replaced and they made the most terrible sound…read moreafter they got finished with the car. So, I took the car back so they could fix it and after it still sounded worse than when I started. I took my car elsewhere the 3rd time and they told me the angle at which they put the brakes on was causing that sound. I want something done properly the first time especially when paying such a premium. I believe I was overcharged, the place that ultimately fixed my brakes said they would have charged me in the $400 range. I heard Kings auto mechanic down the street are good and honest people I would suggest going there. Not to mention everytime I sit in there to wait I hear people calling about mistakes being made to their car like putting too much oil in or problems persisting after multiple trips to this mechanic. I believe they are good people but maybe some of the mechanics are not up to par.

Sean and Dave and all the guys at Rosemont Tire and Auto were amazing today. A day before the 4th…read moreof July, and a well earned long weekend, I woke to my car having a flat. Despite their current workload they squeezed me in and replaced my tire, windshield wiper blades, changed my oil AND completed my inspection. They did me a BIG solid and I won't forget it. Thanks guys - I owe you one. Happy 4th - enjoy our time off. You all deserve it. Best, Rick

If you need a trusted car spot that is run by experts who don't nickel and dime their customers J&J…read moreis your spot! Bill is awesome and really cares about his customers. My car needed a new water hose and every where in the area was giving me an outrageous quote with a week long wait. J&J got me in within two days and had the lowest price around. They did a fabulous job. I am beyond happy with their work. My car is back in perfect condition. I will absolutely continue using J&J.

I found my new mechanic(s)! These guys fixed an exhaust pipe rattle in my husband's old BMW that 2…read moredealerships and 1 private garage wouldn't touch. The fix involved replacing a $10 broken bracket and these guys did it, eliminating a years-long, loud, embarrassing rattle that the other places couldn't be bothered to try and fix. Based on this experience, I've since taken my Toyota and Subaru there for inspections and repairs and they have been accurate, honest and fairly priced.

This is the best place to get your car serviced. Been coming for years. Price is fair work is…read moreexcellent

They do quality work without finding unnecessary stuff to work on. Cash or check only.read more

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Excellent work! Honest Mechanic what more could you ask for. Definitely going back! Completed my…read morebrake job and inspection in a timely fashion while keeping my informed of what was happening. Awesome!

Inquired about getting my car check out after a new purchase and received a reply within a hour…read more Was given a quote and was given a appointment time same day. Although, I was not able to make it Ryan the owner was prompt and professional. Ps: Will be working with Ryan in the future and update my review.

I stopped in for a quick visit to just get a headlight put in and oil change. Unfortunately when I…read moreleft I realized that work was not done completely or the wrong way and my headlight was still not on. I plan on going back tomorrow and hopefully the issue will be resolved but it is annoying that I will have to go back to get such a minor issue resolved. Should have been done right and tested before I left the location. Their courtesy check was nice as they brought me out to the vehicle and ran me through a couple things that can be done as far as keeping up the vehicle, but I just wish I didn't have to go back. Update: I am deciding to upgrade my review to 3 stars. When I arrived everything was done to resolve the issue. When I arrived they told me that the bulb I bought blew out which is hard to believe an hour after it was installed but did everything possible to resolve the issue without charge. I may not go back to this location but I appreciate what they did to make sure I left this time with a working headlight

Hi Zack fixed My Cadillac with the ease of a pro .very nice guy I bri my car here for all my auto…read morework. Great work.

I've had a couple really good experiences here. I live close to this shop but I frequent a mechanic…read moreclose to where I work. Both times I came here with near "emergency" issues. Both times the car was serviced properly, on time, reasonably and with good communication with the shop. The key drop area is stocked with envelopes and pens, all portending to a good experience.

I'm so happy to have found this repair facility. The gentlemen who work here are knowledgeable,…read moreprofessional and prompt in their repairs. The prices are reasonable and clearly communicated. It's easy to make an appointment with Dennis who manages the office. This place is a find!

I stopped using this mechanic because they release customer information to 3rd parties. They use…read moreMitchell service/software (inputting all your info including name, address and the car identifiers), a third-party that is not constrained as to how they can redistribute your information, which they do -- to multiple other third-parties; as a proof, you will get contacted by many of them in connection with your Lament repairs. Who wants a stranger go to your address to watch your wife and kids while you are at work?

This place just saved me. I was on a huge time crunch to get my car fixed and they were able to…read morehelp me out. They were kind and honest and extremely helpful and i got charged what other mechanics quoted me so I believe the price was fair. They did what needed to be done without tacking on extra stuff that would have unnecessarily cost me more. Thanks guys!

Still my favorite mechanics. Matt has been taking care of our cars for over 15 years now.read more

Best mechanic I know.honest, fair, knowledgeable been talking my cars to Matt for 10 years . highly…read morerecommend.