Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

So, I scheduled an appointment with my dealer after hearing this clanging noise in my tire. They…read moresaid no problem, there's no noise. Again I brought the car back thinking they would surely hear it. No. This treatment is something I experience often. You're not hearing correctly .... I went to RELIABLE. Solved immediately. The small device that monitors tire pressure changes had disengaged and was spinning and falling inside my car tire. I have to say. I felt relieved to know I heard it!!! They took me seriously! I'm an educated teacher ... 74 yrs old. These folks heard me and heard it! l highly recommend them.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Keep your money, worst car service! Car was just as dirty after the wash, customer service is…read morehorrible!

Broke our windshield! Owner will not return our calls! Returned to car wash twice to try and…read moreresolve issue with no results.

I've had my car serviced by John HAUSER'S a few years now.. ever since I moved to this area. Right…read morefrom the get-go I noticed how polite and respectful they are, actually treating you like you and your business matter and are important to them. They are honest and direct about the repairs they do, always explaining options or necessities, prices, etc. Their pricing is solid too. But the BIG point I want to make here is about the character behind the business. I had some rather extensive repairs done on my car last year. Shortly after which I had to travel to Massachusetts for medical reasons, needing to stay in Massachusetts for surgery and a fairly long PT rehab. During this time I had difficulty with my car. I was told my car needed the same repair John's shop had done on my car...big $$$. I knew it couldn't be true but had no idea what to do. I reached out to John HAUSER'S and John went ABOVE AND BEYOND, helping me trouble shoot, find a reputable garage, and HE called to apprise the garage owner about the case. I have no words!!! I have such respect and gratitude for John's kind, professional, honest, straightforward help!!!! This took time and effort away from his busy day with quite a few different interactions; not only calls with me but researching garages in the area I was in in Massachusetts, but also actually calling and talking with the owner of the garage I ended up taking my car for the service needed. The net result of the repair saved me HUNDREDS of dollars (over a thousand) and a car that's safe to drive back to Pennsylvania in a few weeks! I would give John and John HAUSER'S garage a HUNDRED Yelp stars if I could!!! It is rare that businesses now days treat customers respectfully....but John and his Company not only treated me with respect, but with honesty, kindness, and effort that will stick in my mind forever, inspiring me to "pass it forward"! Thank you, John!!!

I'm very impressed with the service I've received at John Hauser's Drexel Automotive. I've used…read morethem only twice, but they were very highly recommended by my neighbors and now I agree with them. The service was quick, prices competitive, employees are friendly and honest.

Always get great service here with Josh and Mike. Serviced my AC that Conicelli Toyota could not…read morefigure out, they also installed new tires on my Toyota. Honest and knowledgeable.

These great folks have just moved into these new digs! Although it's a little unusual, these folks…read moreare really two businesses in one location. The gas operation is separate from the service station. Over time the gas side has changed hands but these excellent mechanics have REMAINED THE SAME GREAT PEOPLE SINCE 1973! If you are like most folks, there is always some unpleasant pressure when you bring your car to a service station. How much is it going to cost? Will I get it back on time? Will I be pressured to buy unnecessary stuff? There is a reason why I've been using these folks for 18 years! My car is always ready ON TIME. Of course I'm going to pay $$ but I always feel the price is FAIR. I'm never pressured to purchase UNNECESSARY SERVICES. If you live in or around the Havertown area, it doesn't get much better than this!

Havertown Automotive is everything you want in a well-run auto repair shop. They were friendly,…read moreprofessional, reasonably priced, and made the entire experience easy from start to finish. It's hard to find an honest and reliable mechanic these days, and a good automobile mechanic is worth his weight in gold. I highly recommend Havertown Automotive for all your automotive needs.

they provides great services by honest and trust worthy gentlemen. They delayed their closing to…read morehelp me fix my tire; and only charge a reasonable standard fee,. When I insist to pay extra to show my appreciation for their help, they refused to take any extra. Their skills are great, but their honesty is a rarity in today world

Staff at the front desk are very kind, and clearly want guest to have the best experience. They are…read morequick to own up to mistakes or miscalculations and will try to have an honest conversation. I do think the master mechanic is a bit young-and was a bit to aggressive with my car but I felt like I could come back if anything really concerning were to happen and they would do what they could to remedy this. I wish I remembered names but both front desk staff and the person that was hired doing promotions that works in the nail salon were excellent!!!

I am leaving this review because I am extremely disappointed with this establishment…read more I brought my vehicle in due to issues with the air conditioning. After a diagnosis, they completed a repair they believed would fix the problem. I was told my car would be left outside after hours, unlocked, with the key placed under the mat for pickup. However, when I arrived, the key was clearly visible inside the cup holder. Anyone could have taken my vehicle, which was very concerning. After driving home, I quickly realized the air conditioning was still not working properly. When I contacted the shop, I was told I could bring it back for another assessment. I asked whether I would be responsible for additional repair costs and was informed that while the diagnosis would be free, I would have to pay for any repairs. This was upsetting, as I had already paid for a repair that did not fix the issue. The owner, I believe her name is Patrice, explained that their process is to start with the least expensive fix and move on to more costly repairs if the issue continues. I find this approach unacceptable. If the root cause of the problem is unknown, that should be clearly communicated rather than charging customers for unsuccessful repairs. Despite my concerns, I gave them another opportunity to diagnose the issue. I was then told the repair would cost $680. I explained that I could not afford another failed repair after already spending a significant amount of money with them. They suggested financing through Koalafi. I specifically asked if they could assure me this repair would resolve the issue, as I could not afford to finance something that might not work. I was told via text message, which I still have, "The replacement of the AC condenser should certainly be the immediate fix to this AC issue you are currently experiencing." Based on that assurance, I proceeded with the financing and repair. Unfortunately, after picking up my car, the exact same issue occurred--the AC still did not work. I had explained to them how critical this repair was, as I have a child with seizures that can be triggered by heat. I was devastated and cried the entire drive home. As a single mother caring for a child with special needs, this experience was incredibly distressing. When I contacted them on the next business day, they allowed another diagnosis and performed what they described as a "small fix" at no charge. Once again, it did not resolve the problem. At that point, I was completely done. I sent a message expressing my dissatisfaction, and their only response was to offer another free diagnosis--no offer to repair the issue at no cost or take responsibility for the repeated failures. I do not believe they made a genuine effort to make this right. I do not recommend this establishment unless you are prepared to waste money. I recently finished paying the $680 through Koalafi (all of my payments were on time as they were direct debit), only to discover that I still owe $749 because it was not paid off within 90 days ( I guess I did not read the fine print). My advice: run far away from this business unless you have disposable income and are willing to pay for repeated, unsuccessful repairs.