Gr8 work guys thank for the good service and proper training on the job. Id recommend services the…read morerest of my family

THE WORST EXPERIENCE! I called ahead about getting my car inspected and they said to bring it…read morebetween the hours of 8:30am-12:30pm, which sounded easy enough. I arrived and was greeted by a man with an attitude- he scoffed and said "I supposed I can take you"... it was 11:15am. He gave me a hard time about the lugnut for my tires, which I had. Then tells me to wait inside. When I get inside he yells across the counter "he needs keys" so I go to hand them to him and he says "go put them in the car".... Sir the attitude. While sitting I was looking up google reviews which were all TERRIBLE. At that point, I wasn't feeling confident about what they were gonna do during the inspection, I didn't appreciate the unwarranted attitude, I left.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

Not as bad as the reviews say. It can be hard to speak and understand some of the workers due to…read morethe language barrier but they seem to do a pretty good job. I got the VIP full service wash for $30. Although I was expecting more, for $30 they did decent work. Parking is tight and usually very busy. Recommend for people looking for a quick detail/wash. However, take it elsewhere if you are looking for more of a professional detail.

Keep your money, worst car service! Car was just as dirty after the wash, customer service is…read morehorrible!

I've had my car serviced by John HAUSER'S a few years now.. ever since I moved to this area. Right…read morefrom the get-go I noticed how polite and respectful they are, actually treating you like you and your business matter and are important to them. They are honest and direct about the repairs they do, always explaining options or necessities, prices, etc. Their pricing is solid too. But the BIG point I want to make here is about the character behind the business. I had some rather extensive repairs done on my car last year. Shortly after which I had to travel to Massachusetts for medical reasons, needing to stay in Massachusetts for surgery and a fairly long PT rehab. During this time I had difficulty with my car. I was told my car needed the same repair John's shop had done on my car...big $$$. I knew it couldn't be true but had no idea what to do. I reached out to John HAUSER'S and John went ABOVE AND BEYOND, helping me trouble shoot, find a reputable garage, and HE called to apprise the garage owner about the case. I have no words!!! I have such respect and gratitude for John's kind, professional, honest, straightforward help!!!! This took time and effort away from his busy day with quite a few different interactions; not only calls with me but researching garages in the area I was in in Massachusetts, but also actually calling and talking with the owner of the garage I ended up taking my car for the service needed. The net result of the repair saved me HUNDREDS of dollars (over a thousand) and a car that's safe to drive back to Pennsylvania in a few weeks! I would give John and John HAUSER'S garage a HUNDRED Yelp stars if I could!!! It is rare that businesses now days treat customers respectfully....but John and his Company not only treated me with respect, but with honesty, kindness, and effort that will stick in my mind forever, inspiring me to "pass it forward"! Thank you, John!!!

I'm very impressed with the service I've received at John Hauser's Drexel Automotive. I've used…read morethem only twice, but they were very highly recommended by my neighbors and now I agree with them. The service was quick, prices competitive, employees are friendly and honest.

This was about as good a repair experience can get! Great customer service and communication. Job…read moredone correctly with good quality parts installed. Background: I woke up to a car that didn't start. I went on the nextdoor app and asked my neighbors for recommendations as I was new to the area and this spot was the first of many. I researched them on Google and yelp and they had great reviews. I called, spoke with Miguel, and dropped my car off around noon. They fit me right in and the guys at the front desk were professional; it was a quick check in. I recieved a call a short time after to explain the diagnosis. It was a bad battery and corroded terminals. I was then asked how I wanted to procede after he explained the charges thus far. I gave him the ok and we moved forward to ensure it wasn't the alternator or starter and luckily it wasnt. He called me an hour later informing me the car was ready to go. The guys went the extra mile by making some recommendations but not at all pushy. All in all, great experience with honest professionals. I did do some research on the going rate for this job and the price was very very fair. I highly recommend if you're in Havertown/Upper Darby/Drexel hill area.

Outstanding - repeatedly knowledgeable, professional, courteous, timely, and at a fair price.read more

Always get great service here with Josh and Mike. Serviced my AC that Conicelli Toyota could not…read morefigure out, they also installed new tires on my Toyota. Honest and knowledgeable.

These great folks have just moved into these new digs! Although it's a little unusual, these folks…read moreare really two businesses in one location. The gas operation is separate from the service station. Over time the gas side has changed hands but these excellent mechanics have REMAINED THE SAME GREAT PEOPLE SINCE 1973! If you are like most folks, there is always some unpleasant pressure when you bring your car to a service station. How much is it going to cost? Will I get it back on time? Will I be pressured to buy unnecessary stuff? There is a reason why I've been using these folks for 18 years! My car is always ready ON TIME. Of course I'm going to pay $$ but I always feel the price is FAIR. I'm never pressured to purchase UNNECESSARY SERVICES. If you live in or around the Havertown area, it doesn't get much better than this!

Staff at the front desk are very kind, and clearly want guest to have the best experience. They are…read morequick to own up to mistakes or miscalculations and will try to have an honest conversation. I do think the master mechanic is a bit young-and was a bit to aggressive with my car but I felt like I could come back if anything really concerning were to happen and they would do what they could to remedy this. I wish I remembered names but both front desk staff and the person that was hired doing promotions that works in the nail salon were excellent!!!

Was recommended to try GAC. Went for a prepurchase inspection. They charged me fees to fill…read morewindshield washer fluid, etc for a car I didn't own. They also didn't ask me if I wanted it topped off. After about 6 years I thought I'd try them again. Left a vm in general mailbox. No response, a week or so later, Larry message in general manager's vm. No response. It's been about a week. Can't imagine how this place stays in business.

I've been here 3 times since they opened this year, twice for flat tires and once for car…read moreinspection/oil change. This review is primarily about the latter. They only have one mechanic, who by the way looked exhausted when I dropped off the car in the morning and had a day's work ahead of him. I made an appointment for 10 am on a weekday for my inspection/oil change (I purchased my own synthetic oil to save money), but didn't get my car back until 5:30 pm after I showed up and told them I needed the car. They've got signs that say they give estimations for time but it's not a guarantee, and I'd say the same seems to apply for their pricing. When I called to schedule the appointment whoever answered the phone did not seem very knowledgeable about their prices, and even the day of my service when I spoke to someone on the phone towards the end of the day it still didn't seem clear how much everything would come out to be...well I was shocked to find that they charged me $25 for the oil filter and $32 for the emissions sticker required by the state even though they didn't even do the service itself because we're exempt from driving less than 5000 miles in the past year. I know things cost more nowadays due to inflation, but I think they need more staff, to be transparent about their pricing for standard services like what I had done, and to have better communication. I'm still thinking about that poor mechanic who's overworked here and I think I will look for other options before I come back here for even these simple jobs.

This place is wonderful. They help the customers out pricing is fair. The service is amazing. They…read morevalue the customers and help them in any dilemma or issues pertaining to their cars. I never had a issue going to them for several occasions so I recommend them to everybody