Great experience! I just moved to the neighborhood, and my wife came home with a flat tire on a Friday afternoon. The closest place I could find was Edgemont Auto, and these guys were awesome. I called at 3pm and asked if they could plug a tire, late on a Friday. "Of course, swing on bye" was the response I got.
I drove the car there, on a flat, as I had no other way to transport, and got the facts right up front. The tire had been flat for more than a few miles, it was trashed, which I expected to hear. Chris took great care to do what he could for me to get me running, but explained that they didn't have a suitable tire at that time of the day on a Friday, which is totally understandable. I brought the car in, and waited for 10 minutes for a full rundown on my options. It appeared I wouldn't get the car back until the following Monday, which I expected to hear. While I was waiting, I met Rich and Lou, the owner, who came out of his office to personally greet me, welcome me to the neighborhood, and offer me a phenomenal discount. Go see Lou. I mean it. He's a great guy.
I got a call an hour later from Rich, stating that he found a tire for me and could have my car back to me in another hour. Unreal.
Of course. I wondered how much that kind of service and turnaround would cost me, and it was head and shoulders cheaper than anything I have experienced in my 20 years dealing with repair shops. Perfect job, done at more than a reasonable price.
If you are in the Newtown Square/Edgemont area and aren't bringing your vehicle issues to these guys, you should be. These guy's do it right, no up-sell, no nonsense, just hardworking guys doing right by their customers, at least in my experience.
Disclaimer: This is my first Yelp review ever given, but the treatment I got from Lou and his team was worth me taking the time to post this. They could have taken me to the woodshed for that kind of turnaround and service, but I got a handshake and smile, with a discount, and a "Welcome to the neighborhood!"
If I could give more than five stars, I would. read more