This is the best furniture, we would rarely shop anywhere else…read more We have bought things in the past from much larger stores and have been disappointed or felt cheated. The folks at Furniture Plus are the best, knowledgeable, and friendly. There is a large selection at this store. For specialty items you may need to look on-line, they are available, but most items are well represented. We have bought a couch, a fine mattress, a great living room chair and other items, and are pleased every single time. There is no money wasted.

I just had the best experience with this locally owned furniture store. Excellent customer service…read morefrom start to finish, sales staff to delivery men were helpful, agreeable and went out of the way to help with an out of town, over the phone purchase for my country home. The delivery was fast and although the second piece was on backorder it came in this morning. Having been in sales for years, I'm very impressed with the courtesy and professionalism I was shown. The delivery men went out of their way to move my old couches for me and set up the new ones. I love the couches, they are pretty to look at and will be wonderful for entertaining! Thank you so much!

Once again, working with Donna Mae, I made a perfect selection of fabric for my new chairs. The…read morechairs are very sturdy and comfortable. There were so many fabrics to choose from and Donna Mae patiently helped me make a decision. I also chose a coffee table set exhibited in the store which fits so well with the modern farmhouse style of my home.

Tip Top Furniture lives up to its name in every way----top-notch owners, extraordinary service,…read moreattentive staff, and quality furniture. We utilized Tip Top for an entire "top-to-bottom" furnishing of our home. The experience was exceptional due to the interior design skill, knowledge of industry products, warmth, accessibility, and business savvy of Owner, Donna Mae. She is especially adept at assessing the needs and design preferences of her customers and works tirelessly to ensure complete satisfaction. Notably, there was never any pressure to purchase items and there was always extreme flexibility and offers to return or exchange items, which is a complete rarity in the business world today. It was an absolute delight to work with Donna Mae at every stage of the process. In addition to purchasing many furniture items from their expansive store and impressive showroom in Freehold, New York, she helped us to find other amazing accent pieces by doing research for us, including calling multiple furniture manufacturers and consulting with her industry contacts. On the day of the furniture delivery, Donna Mae and her delivery team went above and beyond to assist us. Not only did they install all of the furniture in a careful, timely, organized, and helpful manner, but they helped us to put up paintings, unpack and dispose of our own boxes of items, and assisted in making sure that we were pleased with how the furniture looked. We simply cannot say enough about Donna Mae and Tip Top Furniture. They are a superb example of how to run a first-class operation that is customer-centered! We highly recommend them for any furniture and interior design needs.

This place is a joke. It's the mattress store equivalent of a used car lot. The mattresses are…read moremostly the same as at Furniture Plus down the road, but pricier. We went in with a straightforward goal: a full mattress, a queen mattress, and basic platform beds for each (no box springs or headboards needed). The salesman two salesmen wouldn't give us straight answers about how much anything costs, tried to convince us to buy box spring sets, and seemed to be pulling up models at Wal-Mart and tacking on their mark up. 0/10, would not recommend, stay away. The Google reviews are a scam; the business asks you to submit a 5 Star review and they have a third party software filter and post them.

This store is a sham. Trust your instincts and avoid it…read more The sales guy, whose name I believe is Tommy, sold my friend a nice new matress at a good price. He explained he can extend the discounted price because the matress my friend was interested in was discontinued, they have them in the warehouse to sell, and they can be flexible in price. We walked out satisfied. About a week later, the matress was delivered to my friend. She took off the plastic cover only to find out that this store delivered a used mattress or floor model with blood and stains all over it. Never ever did Tommy explain that the discounted price for the matress was only for a used or floor model matress. In fact, prior to completing the purchase, I asked Tommy where the matress will come from and he explained his warehouse and that they own back stock of the discontinued model. This store tried to deliver a used matress to my friend, but fortunately she is smarter than these swindlers. Ultimately, after a fight, metro matress agreed to pick the matress up and refund my friend what she paid for the matress. What a waste of time and energy! Of note, tommy insisted my friend post a review on Google and sent her a link to fill out a review prior to receiving delivery of the matress. She now cannot edit her review because tommy gets people to use the third party review platform that doesn't allow edits. So I wonder... How many of these five star reviews are accurate???? Don't find out for yourself, just avoid this store.

I was looking for a mattress and stopped at Affordable Mattress and Furniture. Received Excellent…read moreservice and great price. I was even able to get same day delivery.

Horrible customer service. Went down the street to Mattress Firm and found a more affordable priced…read morebed with many more options !

Besides having a store of one-of-a-kind furnishings in West Stockbridge MA, I style homes…read more North Elm, and owner , John, have literally, always, provided the best selection, pricing, quality and relaxed assistance in working with me to choose the foundational furnishings (couches, chairs, etc) when creating new looks in my clients homes. It's almost an hour drive, and it's always worth the trip.

Love this store! Great selection of unique furniture, reasonably priced, and staffed by friendly,…read morehelpful people. We bought a sofa table recently and delivery was on-time, right to the minute!

We've lived in Saugerties for almost 50 years. We have purchased many many pieces of furniture,…read moreand mattresses from Saugerties Furniture Mart. Always happy with Russell and his Son. A great store and a nice family. Fast delivery too!!'

I purchased a sofa with a 'washable' slipcover from this store 5 years ago and have treated it with…read moregreat care. I routinely wash the cushion covers in cold water and drape them inside to dry. I've never had a problem with shrinkage. Until this week, I had never washed the slipcover itself. So I called the store beforehand to make sure that washing it would not be a problem. The son of the owner confirmed it was washable and suggested I remove it from the washing machine and fit it back on the sofa while it was still damp. I removed the slipcover, washed it in cold water, removed it immediately from the washer, and tried to put it back on the sofa. It had shrunk by at least 5 inches. I then called the store for some resolution. The owner couldn't have cared less. He was snarky and just kept repeating that nobody had ever had that problem, except for one person a decade ago, who washed it in hot water. I repeated to him that I took extreme care in making sure I washed it in cold water, because I was so concerned about ruining it. Bottom line: he didn't stand by his product. When I purchased the sofa, I needed to find one that would fit through my door at the time. I had wanted to buy an IKEA couch, but it was a little too wide. So I was relieved when I found Saugerties Furniture Mart and they assured me that their sofa would fit. However, I will say that I was put off by the owner's attitude, and I should've trusted my intuition. I had a feeling then that if I ever ran into a problem with the couch, he wouldn't make good on it. Unfortunately, I was right.

It must be an oversight that I never wrote a review of Mattress Xpress. We moved two years ago and…read morewent on a mattress-shopping mission, going to a couple big name stores and this place, which appears to be just a locally owned, stand-alone mattress store. Making any kind of big purchase can be fraught and stressful. You want to get a good deal, but it's like the people selling the things are trying to make that as difficult as possible. But I'm happy to say that getting our mattress at Mattress Xpress was probably the most pleasant "big purchase" shopping experience I've had. The showroom is absolutely massive, and no one was hanging around, watching our every move as we tried them out. We did meet Karl, and he directed us to some we'd like and answered any questions we had, but he mostly let us figure it out for ourselves, which was great because we were probably there for 1.5 hours going back and forth between our favorites. We ended up getting a great deal on a king size latex mattress. And even though it was one of the most expensive mattresses in their store, it was sooo much less than what you'd pay for a latex mattress elsewhere, and even less than a mid-range mattress at a big name store. We used to come back from traveling wishing that our bed at home was as comfortable as one in a hotel. Now that's reversed and our bed at home is more comfortable than any hotel.

Service was excellent.. bought what he showed us, delivered 2 hours later! ! Great experience.,read more

it was AMAZING such a fun day trying all the chairs and was very cool with all the history. Totally…read morerecommend and all the prices were amazing for what they give you. Love it here!!!!

While this furniture store didn't have the style of stuff we were interested, it's got to be the…read moremost impressive and beautiful furniture store we've ever been in. Formerly The Main Street Hotel, this building has such a rich history...briefly told to us by the sales woman, Margaret, who was extremely helpful in leading us around. If you like traditional furniture, this could be your place. They also deliver, with their own service Tuesday through Saturday.

I just had a great experience at Mattress Firm. The person who helped me was very knowledgeable and…read morehelpful. He was not pushy, but spent the time with me so that I was able to make a good decision. I will recommend this place to others!!!

I am clearly not the only person to have been lucky enough to meet Darnell. We needed a specific…read moretype of mattress super fast in the midst of a bit of a family crisis, and Darnell was so helpful. He quickly picked up on the urgency, found us a perfect option in stock and made our check out and loading so fast and easy. We will need a few more mattresses replaced this year and I will seek out this store and Darnell because of the exceptional customer service and genuine caring. Mattress Firm is lucky to have him!

excellent place the products are top shelf. The customer service is excellent delivery is…read moreexceptional. Excellent value the owners will work with you. this is the place to go to get your hands down.pf 4-7-26

We just purchased a mattress and box spring at their moving sale. I am extremely pleased with the…read moremattress as well as customer service at the store. They were so helpful in helping us pick the best mattress for comfort as well as our price point. The gentlemen who delivered the mattress were both professional and personable. It pays to support and shop local business and I will definitely shop there for any future furniture.