Star in the front office is incredibly nice and helpful!! She made moving in and out very easy…read more Will definitely be using this location again if I need a storage unit in the future!

This location has declined rapidly past year / since new management took over (am assuming). Place…read moreis Not Cleaned, front doors often don't work, bathroom is out of service. Front desk staff sit and look at phone all day -- while it used to be kept clean and maintained. They also keep raising rents despite the above. I miss old management (And Nick and Anna and the crew that used to be engaged and professional and keepign it functioning). My partner recently tried to address a situation on the phone with a woman named Starr (I believe the manager) and she was combative and hung up on him. Childish and rude. It is such a shame, we were hoping to keep belongings here. But we just don't trust how place is declining and we've now made a formal Complaint with corporate offices. especially when good competition and clean well maintained places are opening nearby, how could you not just try, especially when your ads claim "Extra Clean" -- which is now like a joke. We Literally have someone else's floss and crumpled up papers sitting outside our unit for months. so I'm guessing they don't mop, lol. And if you look close, at the walls and corners, dear God, this place needs to be incinerated with a torch it's so dirty. . Beware.

We just rented a unit a few days ago but the process was very smooth and quick! I was able to book…read morea unit on line within minutes. Friendly staff called me the next day and were so informative and friendly! When we went there he brought us directly to our unit and again was so friendly! Very smooth process and reasonably priced. Definitely recommend them!

Not 24 hrs . I'm sitting in front of a gate 1 hour after they close and called a number listed on…read morethe gate. Woman answered and informed me that I need id shown? She asked for the last four digits of my social security number but that wasn't enough. She said she would email manger and he would then call me. How I am going to show id to a manger that isn't on site is going to be tough.

Amazed! Very professional, fast and reasonably priced service Art was a pleasure to work with and…read morethe place was left spotless i was very impressed!!

They were on-time, efficient and friendly. Everything went smoothly, and our move was definitely…read morepriced well for what we asked for.

I am so beyond relieved to have found this company when I did. I had a horrible experience with a…read moremoving company when I moved from the Bronx to cortlandt Manor, so I was nervous going through it again. Miguel the owner was so attentive and reassuring with the whole process. I was honestly amazed while witnessing their professionalism in the move. All of my furniture was securely shrink wrapped and carefully placed. Nothing was damaged and they got everything done so much faster then expected! Having gone through my prior bad experience I was BLESSED with this company. I'd refer them to anyone!

Miguel and his team did an awesome job. From Miguels Estimate without even seeing my unit being…read moredead on. His entire team worked hard, carefully and were kind and considerate in challenging heat. I will recommend them to everyone. Thank you for an awesome job and a great experience at a fair price.

Benliza logistics is amazing. I did a long haul move from NYC to Chicago. The price was amazing and…read moremy stuff showed up next day! Highly recommend!!!

DON'T DARE to think about using this moving company .....I WOULDN'T EVEN TRUST THEM TO MAKE A FOOD…read moreDELIVERY!! We decided to use this moving service to support a local business in Astoria and also discovered that the owner (Moses "BEN" Benliza) lived two blocks away from us. He came to our apartment to inspect the items we had and take photos before providing a quote. Upon delivery, we received 13 boxes of wet, mildewed, damaged boxes which included a large portion of our work clothes, important documents/books, and small electronics (i.e., 3 laptops and routers). Our mattress and was wet/damaged, and they never wrapped two sectional pieces of our cream-patterned banquette couch because they thought the sheet that I laid on top of it just to keep it from getting dirty was sufficient (resulting in a damaged couch and dining table). We are also missing a lampshade because they left it at an auto shop while replacing a flat tire during the move. Our floor got chipped/scratched because one of the elderly, very frail men he hired to unload the truck dropped our armoire. Ben's cousin, Steve, is the driver of the truck, and I was recently informed by another friend who used Benliza's moving services of an equally horrible experience because they arrived five hours late to start the scheduled move after claiming a cat was inside the engine. Please do yourself a favor and find another moving company that doesn't try to take shortcuts. Have a look at the photos I have included and ask yourself if this is how you want your items to arrive. He is unprofessional and has absolutely no idea of how to run a business. I am perplexed as to how he is still operating and wouldn't wish this on my worst enemies. DISHONEST/UNETHICAL/UNPROFESSIONAL/UNPREPARED/UNORGANIZED * has a known leak in the roof of the truck that Ben deliberately chose not to repair but still books moving jobs knowing there could be a risk of water damage to items * did not wrap several items despite charging an additional $630 for wrapping materials (what kind of moving company doesn't wrap a couch or table?!) * made an appointment directly with our building management to deliver items without confirming or notifying us first of the time (we found out from building management that he did it behind our back). * showed up late when picking up and delivering items despite pushing back the appointment time twice * had to leave in the middle of the move 3 separate times to go out and buy wrapping materials when he was already provided an inventory list, had come to take photos, and inspected items in advance * told us there would be three movers to help pack the apartment but only one showed up who had to leave early (hires guys from Craigslist and other hourly handyman moving apps) * the second group of different guys he hired to unload the truck and bring our items into the apartment chipped and scratched our floor (one was a very frail, elderly man, Reggie, who was too weak to lift much of anything) * the two unloading guys had no idea what to do because there was no one there to provide them with instructions (hired them from some random app) * truck is old and he fails to keep it properly updated (got a flat tire while delivering our items which took 3 days to repair because the lug nuts were so rusty and broke off when the auto shop tried to replace them while our things were still loaded on the truck) * failed to provide an update on when our items would arrive (we had to continuously reach out to him to get an answer)

Don't rent here…read more They have no availability. The building was draftier than an Eskimo hut in other words the rooms were cold and damp. Moisture was forming on the inside of the unit metal door. The floors are separated by plastic sheets you pass through, that make the whole affair seem like you are storing in a Bowery butcher's freezer. The last open and vacant unit I got, was half size. So I ended up paying 2x as much to have an 8 foot metal pipe come down from the ceiling in my unit and -whoop - down into the next floor! Each time I came, the staff was "Out To Lunch" (and the office locked) or "Gone" or actually stinking up the office eating food off the desk. One time the sole parking spot up front was occupied by a heavy-set woman, snoring. There was a guy rummaging in the dumpster at night. Four weeks later, the pot-head attendant in the office, asked me: "Did you bring the broom up and sweep it?" I kicked some gravel into the hall. Awful. Review: 2

great storage company! Highly Recommended! clean prime…read morelocation l! quiet and well lit

The struggle for storage is always hard to find, but I'm so glad I found this place. My wife and I…read moreare moving into the area and we needed a place to temporarily move some things so we can stage our Condo for rent. The phone representative was super nice and understanding of the situation. But together a fair deal and we jumped on it. The facility is immaculate they have plenty of carts to help move stuff around I was worried about that because my hand truck had a flat tire! The manager forgive me but I can't remember his name was very nice and also accommodating. The entire situation was nothing but positive. And would recommend any of my friends and family to this company. Thank you again for all your hard work!

I give this storage company a five start because the manager has great communication, nothing but…read morehelpful and knowledgeable. Any and every issue he went above and beyond.

Don't know about the outside units, but I highly recommend the climate controlled inside units…read more Every experience I have ever had with the office personnel has been pleasant and professional. I recommend Life Storage -Middletown, for its clean safe environment also!

Beth & Jamie from Life Storage are both very professional, friendly, and very helpful. Beth…read moredefinitely gave me some great options, and helped me pick the right size storage unit for me. I prefer the indoor insulation space. I recommend booking online because it's cheaper than booking at the location.