Haitham and Moe were extremely helpful. Got me exactly what i was looking for at a great price.read more

I walked in looking for an affordable couch I could buy that day and take home, and Moe helped me…read morefind one that reclined and had a pull down middle for drinks. Very nice salesman - no pressure. Showed me some options in the warehouse behind his store, which is where I found what I bought. He gave me a good price and let me borrow a strap to tie the box down in our pick up. I recommend him and his store.

This is the best furniture, we would rarely shop anywhere else…read more We have bought things in the past from much larger stores and have been disappointed or felt cheated. The folks at Furniture Plus are the best, knowledgeable, and friendly. There is a large selection at this store. For specialty items you may need to look on-line, they are available, but most items are well represented. We have bought a couch, a fine mattress, a great living room chair and other items, and are pleased every single time. There is no money wasted.

I just had the best experience with this locally owned furniture store. Excellent customer service…read morefrom start to finish, sales staff to delivery men were helpful, agreeable and went out of the way to help with an out of town, over the phone purchase for my country home. The delivery was fast and although the second piece was on backorder it came in this morning. Having been in sales for years, I'm very impressed with the courtesy and professionalism I was shown. The delivery men went out of their way to move my old couches for me and set up the new ones. I love the couches, they are pretty to look at and will be wonderful for entertaining! Thank you so much!

I bought a mattress online from another state for a new home in Lee - my husband landed in hospital…read morethe day before delivery - we had opted for door delivery- I called The GB store and spoke to David - he was amazingly helpful and arranged for inside delivery for me - the mattress was delivered on time the next day and is very comfortable! I still have a guest room to fill and will be going to see David to buy my next mattress and so should you!

Roxanne Was was very helpful in purchasing a mattress over the phone…read more.. She asked all the right questions and helping me secure the right mattress for my house. They were very easy to do business with me and I highly recommend them...!!

I just had a great experience at Mattress Firm. The person who helped me was very knowledgeable and…read morehelpful. He was not pushy, but spent the time with me so that I was able to make a good decision. I will recommend this place to others!!!

I am clearly not the only person to have been lucky enough to meet Darnell. We needed a specific…read moretype of mattress super fast in the midst of a bit of a family crisis, and Darnell was so helpful. He quickly picked up on the urgency, found us a perfect option in stock and made our check out and loading so fast and easy. We will need a few more mattresses replaced this year and I will seek out this store and Darnell because of the exceptional customer service and genuine caring. Mattress Firm is lucky to have him!

I had just moved to the area and needed a sectional. I had a bunch of furniture outlets on my list…read moreto visit, and Bob's was the first. As soon as we walked in, we were immediately greeted by a friendly associate who said she would have someone with us shortly. In the meantime we could go to their free cafe in the back and grab a snack and coffee. I was also very impressed with their interior - they had a calming koi pond and pretty stairs. The layout was also not as overwhelming as other furniture stores and was easy to navigate. Our sales associate was Jackie and she was wonderful. She answered our questions and offered recommendations without being too pushy. She was also very kind and easy to talk to. We ended up leaving for a bit to take more measurements of the room and to scope out other furniture outlets. We only needed to see Raymour and Flanagan's overpriced stock and rude employees before we immediately went back to Bob's. We ended up buying a bigger sectional than we had originally planned and I couldn't be happier. I am looking forward to delivery day and will update this review once my couch arrives. Thank you Jackie and the rest of the Bob's team!

I lithe store but some of the furniture that has padding like the couch sofas the padding doesn't…read morelast a year they just replace my sofa with a new one 3 weeks ago and it's already feel like crap they send people out but it's worse after they leave I will sell it for $1500. The salesman are great. The product is not worth it

ALways a great experience at CT Mattress. Have bought mattresses there before and wouldn't go…read moreanywhere else. They happily return if a mattress doesn't work for you as well.

One of the best shopping experiences of all time. Caroline was wonderful. Such a great listener and…read morewonderful approach. So very knowledgeable. And most of all patient. I highly recommend.

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well

Thought you were going to get a good night sleep tonight? You thought wrong!! I was promised 2 beds…read moreto be delivered and set up 9/29 by 3pm. Noontime rolls around and I am made aware the truck has broken down, delivery will be delayed until 5:30ish. I understand sometimes circumstances don't play out as expected but by 6pm I still had no sign of the beds. Mind you, I had prepared prior, disassembled and scrapped the old metal bed frames (which they don't do for you) and now my old mattress is lying on the floor. Worried, I called the Kingston store where the man who answered continued to reassure me. "They are only a stop away, your beds will be delivered in less than a half hour!" Bullshit!! I was told 7:45 the latest, the beds purchased would be in my possession. It is now 8:30 and i'm writing this review from my floor... this is what almost $3000 and false information does! I would never recommend!

I have been royally ripped off today by this company…read more Last June I purchased a mattress and box spring; I exchanged only the mattress in July because it was uncomfortable (too firm), no problem. Two men arrived, they removed the mattress, they replaced it, the entire thing took five minutes or less. I then went back into the store last week because that mattress is also causing me issues. The salesperson did not have the different brand mattress in stock and recommended I go to Raymour and Flanigan, which I did immediately. There, I found a replacement mattress (memory foam). I then went back to Mattress Firm thinking they might have this in stock (since I wanted to keep the purchase "in house" with the least hassle for all parties.) The salesperson told me that is not in stock either and there's a wait list for October. That puts me outside my 120 day warranty, so I returned the mattress AND box spring (on paper) and somehow, despite the mathematics, I was shorted about $300. I still don't know how that happened but at this point I wasn't going to argue and she couldn't "fix" it because the "computer" calculated the return amount. I returned to Raymour and Flanigan and purchased another set: mattress and box spring. It was to be delivered tomorrow (Sunday, 8/22). Today (8/21) the Mattress Firm delivery personnel arrived to remove my mattress and box spring. The Superintendent of my building was with them when they got to my door. The younger delivery man stayed, the older went back downstairs with the Superintendent (I have no idea why). The younger man entered my apartment, took the mattress off the box spring, and put it against the pantry door in my living room (in the process he dislodged my security camera and broke it). I objected to this, as I now suspected it might be damaged this way and I knew they'd blame me, but he insisted it was OK and then went back into the bedroom (with me right behind him) and reached down for the box spring, in the process he TORE OFF THE TAGS ON THE BOX SPRING. The box spring was the original delivered to me in June and it had NOT BEEN TOUCHED until the man did it. The tags were lying on the floor. He took the box spring into the hall and leaned it against the wall, examined it intently, then told me THE TAGS WERE REMOVED and he COULD NOT TAKE IT BACK. HE had removed the tags, I had NO idea what he was talking about. We went back and forth this way for a couple of minutes, I called the store, the salesperson told him "If the tags are on the mattress, TAKE THE MATTRESS". At this point, I knew I was going to be STUCK WITH THE BOX SPRING but I thought well, I can cancel the box spring for the new mattress and use this one! His partner had reappeared and the partner said he had to GO BACK DOWNSTAIRS to call the "warehouse" because the tags were NOT ON THE BOX SPRING. Meanwhile, he had a cell phone in his hand, so now I know something is NOT RIGHT about this, correct? I had asked the younger man to step out of my apartment so he was standing in the hall in my doorway. When his partner left, he told me he had to bring the box spring back into the apartment. I KNEW there was a gimmick here and I said NO, first take the MATTRESS out, but he refused. He said he couldn't put the mattress on the "dirty rug in the hall" (even though the rug is not dirty and the box spring was already there!) He stepped toward me, I told him stay out of my apartment, take the mattress first, he stepped toward me again and used one of his hands to try to push me out of the way. At that point, I called the store again. End result: THEY REFUSED TO ACCEPT THE MATTRESS BACK EVEN THOUGH IT HAS ALL ITS TAGES AND IS IN ABSOLUTE MINT CONDITION, NO DAMAGE AT ALL, NOTHING. So now I spent $4300.00 for a mattress THEY REFUSE TO TAKE BACK because the BOX SPRING (sold SEPARATELY) doesn't have the right tag. I called the bank, they are disputing the entire charge, and I went to the police department and filed a report regarding what the younger man did. WHY DID I DO THAT? Because this company is RUTHLESS and who knows WHAT that guy was going to say! ANYTHING is possible. I did not press charges, YET. I find it particularly ODD and SIGNIFICANT that the box spring, original to the purchase in June, somehow INVALIDATES the warranty ON THE MATTRESS especially when the delivery person REMOVED THE TAGS IN MY SIGHT and then tried to push me out of his way so he could bring the box spring back into my apartment. I'm over 65 years old! WTH is wrong with these people? DO NOT SPEND MONEY IN THIS STORE.