This location claims to be a FedEx Authorized ShipCenter; however, they do not understand the differences in FedEx services, and once they have your FedEx package they'll give it to the wrong carrier. I had a FedEx SmartPost package that I dropped off at this location, and they turned around and gave it to the US Post Office because they thought the tracking number looked like it belonged to USPS and not FedEx. They did not understand that that FedEx takes SmartPost packages to the destination Post Office (in this case a location in California), and THEN the USPS takes over, and they did not even bother to ask the FedEx driver if it was something he would take. Instead, they misrouted my package out of ignorance. When I contacted them about it, they simply told me I was wrong and hung up on me. They have no business accepting packages for FedEx, and I've opened a claim with FedEx to have their "authorized" status revoked. In the future you can save time by simply throwing your own box in the trash since that's the equivalent of what they do for you. read more