We had a backed-up drain from our washing machine that was causing water to back up into our…read moreutility sink. I first tried snaking it myself with a 15-foot snake, but it was still backing up. I then hired two other plumbers to come out and snake it, and neither was successful. One of them even told me I needed to redo a good portion of my plumbing for over $5,000! I found Rock Solid Drains after that, and they told me that all they do is unclog drains and that they have the equipment necessary to clear difficult washer/utility sink drain clogs. John from their team came out and within about 15-30 minutes had run a snake through our washing machine drain line, cleared the blockage, and had our plumbing working exactly as it should again. These guys are great if you have a drain clog that you can't clear yourself or that a normal plumber doesn't have the right equipment to handle. They solved a problem that two other plumbers couldn't, and did it for a very reasonable price. Highly recommend Rock Solid Drains. John was great to work with, and I'm very glad we called them before spending thousands of dollars unnecessarily!

Another 5 Star review for these guys. Fast professional service with a fair price on a complicated…read moresewer lateral reroute. Big thanks to Coltan, John and the rest of the crew.

We recently had Simeone Plumbing replace our aging 75-gallon water heater, recirculating pump and…read moreleak detector. They responded quickly to our inquiry and Domenic himself came out to review the project and discuss options. The pricing was fair and they were able to schedule us quickly. Micah handled the installation and the City Inspector commented that all of the work was done very well. Highly recommended!

We moved into a house that needed some sewer work done, called around and got three estimates and…read morewe decided to work with Simeone. From the first time we chatted they were up front, professional, and knew how to deal with a high maintenance client like myself. Gina in customer service always answered the phone and knew who I was. LOL. She was an angel and was able to get us scheduled quickly even while we were waiting for permits to come in. The guys who came out were the same guys we met originally who drew up our estimate. It's always nice to see familiar faces. They were informative and kept everything surprisingly neat and clean. If we ever need any sewer or plumbing we will definitely be calling Simeone.

Had a break in the main line going from the street to my house on a Saturday afternoon. After…read morestriking out with several plumbers I've used in the past I decided to give these guys a try. I thought the word "Rooter" in their name indicated some sort of franchise operation but I was mistaken. This is a local outfit and the owner actually answers the phone. (Another place I called connected me to what sounded like an AI generated robot). She assured me I would be in good hands with Dave, who arrived well within the hour. A very personable guy who not only fixed the break, but fixed it in a way to prevent it from happening again. I will be calling Rooter Man next time I am in need of a plumber.

We've had these guys do work for us in two different situations and they both get five stars all…read morearound! Courtesy, professionalism and, oh, right - they really know what they're doing! We've had guys over here before who are baffled about our sewer setup and Patrick knew just what to do. Tony came and took care of our kitchen sink and we were just thrilled. Don't mess around with those other guys, just call Tony and his crew!

Arlo was very professional and knowledgeable. We are confident our new heat pump will last a long…read moretime and save us on energy - it already has. thank you Arlo and Same Day Heating Cooling and Plumbing! Arlo is the best!

A Nightmare from a Free Inspection -- and I Still Don't Have Air Conditioning…read moreWhat started with a free inspection offered to me while I was walking through Home Depot has turned into a nightmare, and as of today, I still do not have a working air conditioner. I was not looking for an AC repair or replacement. A salesman from North Bay Same Day Heating Cooling and Plumbing approached me at Home Depot and offered me a free inspection. My air conditioner was working fine, but he encouraged me to have it inspected, so I agreed. When the technician arrived on Monday, August 10, 2026, I was charged $25, despite the inspection having been presented as free. My AC was working perfectly before he arrived. The company's own service report states that the system had a 20° temperature split and, although they considered it undersized, it "has been working well for her." The technician recommended several repairs. I chose what the company called the "A/C Bandaid"--a new capacitor and hard-start kit--for $680. The invoice described the capacitor as extending equipment life and the hard-start kit as reducing energy consumption and prolonging equipment life. I did not use the AC for several weeks because the weather was mild. When I turned it on for the first time on September 6, it no longer worked. On September 9, the technician returned. His written report states that the hard-start kit installed on August 10 was "completely fried" and that the compressor was "completely seized up and no longer functioning." The technician called the office and told the office manager the compressor was fried. About 15 minutes later, he told me the owner had authorized a new compressor at no cost to me and that I would receive the money back for the repair work. I was then told Ben would be coming out and could help me with my situation. I did not know he was a Field Supervisor. When Ben arrived, he told me he didn't want to put a compressor in my old unit. He did not go over with me what installing a new compressor would entail. Instead, he presented me with an offer for a new AC system. The price started at $8,400. About 10 minutes later, it was $7,000. Less than an hour after he left, I received another call offering it for $6,000. The company's September 9 written estimate confirms the $6,000 proposal and shows a $4,125 compressor credit, $680 credit for previous repairs, and $2,689 manager-approved discount. I did not authorize the replacement. I told them I needed time to research what had happened. I subsequently obtained an independent HVAC inspection, but the inspector could not determine the cause of the compressor failure because the parts had already been removed and the original wiring configuration could not be inspected. I still do not have air conditioning. For two weeks, no one from North Bay Same Day contacted me to check on the situation. On September 22, I called Ben and told him I could not afford the $6,000 replacement and would opt for the compressor. He told me that was not his department and that I needed to contact the technician. For the past three days, I have repeatedly tried to reach the company by phone and text. I have only reached call centers that say they will pass along my message. No one has called me back. I am a homeowner who accepted a free inspection of an air conditioner that was working. I am now weeks into this situation without air conditioning, with a failed compressor and a hard-start kit that the company's own technician documented as "completely fried." The September 9 follow-up report states, "Unfortunately the compressor going out was a coincidence after repairs were just performed." From my perspective, I had not called this company because my air conditioner was broken--it was working when the original inspection and repairs were performed. What has been most upsetting is the entire experience--the sequence of events, the pressure to consider an expensive replacement, and especially the lack of communication afterward. I am still trying to get answers and resolve this situation. This review is based on my personal experience and the company's own written service documentation.

We recently had the pleasure of working with Sbragia Septic Service during the purchase of a large…read moreproperty in Petaluma, and I cannot recommend them highly enough. My clients were purchasing a property with an existing septic system, but the seller was unable to provide any meaningful information about its condition or layout. John, the owner of Sbragia Septic Service, personally answered our call and promptly scheduled the inspection. During the initial inspection, John had to dig down 2' in compact gravel to access heavy concrete access covers. Once uncovered, he pumped the holding tanks and snaked a video camera through the system. The video system was clear, showing multiple significant issues, including failed baffle walls, a broken outlet pipe leading to the first distribution box that had been improperly installed, and a failed first distribution box that prevented him from further completing the inspection. When John returned the following week to begin the repairs, the scope of the project became significantly larger. He had to cut through asphalt that had been laid directly over the outlet pipe and one distribution box. As the work progressed, he uncovered six additional distribution boxes, one of which had completely failed. He also found several leach lines clogged with roots and encountered multiple water lines that had been installed along the septic system that were broken during the excavation process. Despite the unexpected challenges, John and his crew worked tirelessly until 8:00 PM that evening to complete the repairs. They came fully equipped, sourced the necessary replacement parts for an older septic system, and handled every obstacle with professionalism, expertise, and determination. Their willingness to go above and beyond ensured the repairs were completed in time to keep the property purchase on schedule. John and his team demonstrated exceptional knowledge, work ethic, and commitment to customer service throughout the entire process. I would highly recommend Sbragia Septic Service to anyone in need of septic inspection, repair, or maintenance. Their professionalism and dedication truly set them apart.

First of all, was 90 minutes late. Put one of the sewer lids on some groundcover plants, instead of…read moreconcrete patio that was 12 inches away. Suggested a service, that when I contacted a different company to get a second opinion, said was not needed. Did the the septic pumped.

June 3, 2026 Today, Lucas came out to do a routine maintenance check on the heat pump that Henry…read moreMechanical installed several years ago. We have been super impressed with the excellence of the units they've installed for us, as well as the diligent, expert technicians they have sent to us over the years. Lucas spent a lot of time with us, explaining various things we asked about. Unexpectedly, he really helped us out by installing a new laundry room fan we had picked up to replace the old one that had fallen from the ceiling. Helpfully, Lucas pointed out that our attic has no fan to pump out excess heat (and it gets hot in the summer!!) He promised to send a quote immediately. We were delighted with his service and awesome communication skills. Lucas is a super star!!

It was expensive. However, the crew that installed everything was professional and efficient…read more They finished on schedule, kept me updated, consulted me regarding all changes, and -- awesomely -- cleaned up after themselves. The end result was a beautifully installed, high end system, that works far better than it's predecessor. Pleased with the quality of work, the furnace, A/C, and new ducting.

Jonathan from Sewer Line Survey was excellent. He jetted my sewer lateral and identified that my…read morecleanouts were not up to code, as they need to be within 100 feet of each other due to the distance from the city connection. He installed a new cleanout and got everything up to code. Honest, knowledgeable, and highly recommended.

WOW! On time, delightful repairman, reasonable prices and the toilet was fixed in just a few hrs!…read more Thank you Joe. My toilet was leaking, the seal was old. I was desperate to get it done quickly and without any mess. This company deserves more than 5 stars for just being honest and, mostly on time!!!!

Their business name says it all. After receiving a quote from a different company of $13k for a…read moresewer lateral replacement I contacted Sean who came out timely and was able to confirm I did not need to replace my service and saved me over $10k. He added a new clean out and conduit but most importantly he provided me peace of mind knowing my sewer lateral does not need to be replaced and we can do annual cleaning. 110% recommend Integrity Plumbing.

We needed to get Moen Flo shut off installed, and Sean did it quickly and without issues. He also…read morereviewed some aspects of our plumbing, which proved quite useful later.

I want to recommend Efran from American Sewer & Drain! I had a kitchen sink that was plugged up…read more Long story short, ultimately he had to go under the house in a very small access to the pipes. Turned out there were two holes in one of the pipes that had been leaking for a very long time. So muddy in there. Felt sorry for the guys to deal with it. Here is a picture of the pipe with the holes. As you can see, it was a very dirty job! Efran never complained....had to even go and get more parts. If you want a job done the right way he is your man! Just go on Yelp and see all his recommendations! I think there were 54 at last count....now I will be adding mine. To contact him, call 707-586-0111. You can tell him that I recommended him!

I submitted a 5-star review a few years ago but, after my experience yesterday (a Saturday!), I…read morejust had to say again how great Efrain and the AS&D team is. They came out just a couple hours after I called with my emergency (tub blockage), and not only quickly determined what was going on and fixed it, they noticed a problem tied to the blockage that was affecting my kitchen sink and fixed that as well, without charging me any more. Very responsive, extremely reasonable rates, no weekend or travel surcharges, and none of those greedy tactics some other plumbers use of charging just to take a look at the problem. I highly recommend Efrain and AS&D.

Our shower drain was stopped up. I found Weatherly on Next Door. I called them about 12:15 pm, and…read morethey showed up at 1:30 pm! Very responsive. Over the phone Douglas said we likely had a main sewer line blockage and he gave me two fixed prices depending on how hard the job would be. Turned out a tree root was causing the blockage (see photo). Douglas cut it out and fixed our problem, and it was the lower of the two prices. They brought shoe covers for the indoor inspection, and did a great job cleaning up afterwards. Would definitely hire again!

Great experience. We had a waterheater that needed to be replaced and it started leaking this…read more morning. Doug responded right away. He answered my questions and gave me an approximate price over the phone. He came out within an hour took measurements and returned shortly and installed a new waterheater. Price was fair, great communication and workmanship. Also, his price is all inclusive. We got quotes much higher and also lower but some don't include taking the old waterheater away, permits, warranties, additional connectors, etc. I highly recommend and will keep his number for future plumbing needs.