Ray saved the day! After just having my service appointment with Brandon and purchasing very expensive surge protectors for my two new-ish machines I was quite upset when my air suddenly went out last night. With 90 degree weather I was literally sweating it out. After making an appointment with a new virtual assistant (not sure how I feel about that) I was able to get a first morning appointment. Ray was able to diagnose and fix it quickly. Very much appreciated! read more

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Have a human being return a call when promised by the computer voice. Miserable run around by the computer system that didn't recognize my zip code so kept insisting it was not a service area for them even though they service all surrounding areas. Asked for a return call from a human, was told I'd get one but nothing Have a human being return a call when promised by the computer voice. Miserable run around by the computer system that didn't recognize my zip code so kept insisting it was not a service area for them even though they service all surrounding areas. Asked for a return call from a human, was told I'd get one but nothing read more

Update on my resent review. I mentioned that I experienced the worse customer service ever. They reached out to me quickly and we discussed my experiences. I was pleased with the concern that was expressed and the woman I spoke to was very nice and apologetic. Thank you Same Day. read more

Hats off to this company. We had reached out to a couple of other companies to see if they could help our unique aging heating/cooling unit in our 'shop' in our backyard. Sly was the first point of contact and he did not disappoint. Warm, friendly and professional he checked out our unit extensively and gave us a few options as to what our next possible step might be. We went with one of his options and the guys that came out to install a new AC unit were fantastic in every way as well. We couldn't be happier with their work and the result and can't recommend them enough. Cheers! read more

Fantastic service. Jason is a super professional and one of the nicest plumbers I've ever met! I highly recommend Same Day!

I sent them a message over yelp, they sent me a robot response, I told them how I wanted it to be contacted, and there was no contact after that. Three stars given that they did not respond to a system that they set up to communicate, and I don't feel like chasing them down any other way. read more

I had a great experience with Same Day. On a whim, I signed up at Home Depot to have them come out for a furnace tune up (due to a spectacular promotional price). They came out when they said they would, didn't oversell anything, but offered reasonable services and a service plan that was a spectacular value too. The inspection of my furnace was far more detailed than any other hvac place I've had out. My furnace was in great shape, and my technician, Arlo, was very transparent through the entire process, which I really appreciated. They really succeeded in winning me over as a customer. read more

I ordered a wall forced air heater from Home Depot. Same Day Heating is their third party installer. Same Day did a great job. They were very professional and did excellent work. read more

Derrick at Same Day North Bay, as well as Beto who assisted, were absolutely incredible. They got the job done, solved problems as they came up, explained everything clearly, successfully installed my new heater, cleaned up well, and gave me every opportunity to make sure things were adjusted to my liking. I couldn't recommend these two guys more highly! read more

Mikey and Sean did an amazing job installing our brand new heat pump after our old furnace showed signs of weakness (despite being 5 years old). I kind of wonder if before this new pump was installed we ever had a heating system. Its 68F and I am warm wearing a tshirt inside. Didn't happen before!! read more

Arlo was EXCELLENT! Diagnosing the problem wasn't easy, but he was determined to find it. He made the necessary repairs and made sure that everything was running smoothly. We were so impressed. Same Day is lucky to have him. read more

We've been using Same Day on a maintenance contract for our heat pump/AC system until it just stopped working right before Thanksgiving. The wonderful Bianca checked the schedule and was able to get Derrick, Logan, Mario, and Jason out to perform a full installation of a new system in a single day, the day before Thanksgiving for a very reasonable rate! Incredible service from the whole team with Derrick communicating often, asking questions, running things by us, and these heroes spent the day before the holiday getting us installed, improving our vents, creating two zones for maximum comfort, and completing without issues. We'd highly recommend them to others!! read more

Arlo was an excellent service person who came for our annual heating service. He was so methodical and thorough in the cleaning and maintenance of our carrier system. We are completely satisfied and grateful for his recommendations and feedback on the condition of our unit. We are extremely thankful to have him as our technician. Professionals like Arlo are an asset to their company and deserve high recognition, read more

Installed new Toto Washlet, which required pulling the toilet (bad old Toto design). They were willing to accommodate our schedule, which was very crowded at the time. Good work, professionally executed! read more

Same Day Heating, Cooling, Plumbing - Installed new Toto Washlet - Heating & Air Conditioning/HVAC Near Me - Windsor, California

Ray was the best! Kind, courteous, honest and on time. Able to fix our issue really quickly. We do the membership and its money well spent to make sure we are covered. read more

Arlo came by last week to assess our furnace. He caught a critical issue for us (heat exchanger had a crack) that was releasing carbon monoxide into our living space! He also helped get someone else on site the same day to talk through options for a furnace replacement. Highly recommend this service! read more

I want to start by saying the installation crew, Justin Jordan and Sean Heemwad, we're excellent. They were professional, hardworking, and clearly skilled at what they do. They were respectful of my space, answered my questions honestly,and worked long days to het the job done despite challenges that were not of their making. Unfortunately, the overall management of tje project was a different story. I was originally quoted a two day installation which ultimately turned into 5 days over 3 weeks. The delays seemed to stem from a lack of understanding the scope of the job and insufficient planning before the job began. Communication was another major issue. There was little to no proactive outreach from the company about delays or changes to the schedule. I only received updates when I called myself, which was frustrating and unnecessary for a job this size. In short, the crew on the ground deserve praise for their effort and professionalism, but the management side needs serious improvement in planning, coordination, and communication. read more

we had a fantastic experience with same day heating and cooling. they were very professional and efficient during the whole job. Bianca did a fantastic job with the quote. Ryan the supervisor came after hours and explained the quote in great detail. I trusted him from the beginning. Dylan Jason, and Mynor did a fantastic job and kept the job site clean and organized. it was like we didn't even know they were there. we definitely recommend this company to others for their professionalism and value. read more

Communication was great. Arrived when they should. Jason the technician. There are two. Did a great job. We learned some new tricks together. Anyone open to learning gets an A in my book. Each mini split is different and the older units are to say the least a pain. The job was done in an orderly manner. Yes, you read that right, you should get your actual mini split heads cleaned. They do get covered in dust over time. See what came out of our large unit below and I clean the filters every month! read more

Same Day Heating, Cooling, Plumbing - Living room mini split after cleaning - Heating & Air Conditioning/HVAC Near Me - Windsor, California

Called here when my furnace wasn't working properly and they did a great job. It was Silvestre Espinoza in particular that came out and helped me out. He was quick and very informative. He got my furnace to run again. I highly recommend him and look forward to working with him in the future. I also joined their subscription service. Great job overall! read more

Ian was super knowledgeable and explained everything very well. Also a Vet so I appreciate that being one myself. I would definitely recommend. read more

Fantastic interaction with our tech (Ian Stewart) who came out to service our AC system. He allowed me to follow him and ask questions. He was extremely thorough and detailed. When it came time to talk about needed repairs, he was very honest and gave good, factual advice. He didn't try an push anything on us and he was very honest. If you need an HVAC servicing give these guys a call. read more

I have an old home and my bedroom is in the attic space. On a hot day it can be miserable. Same Day came out to install additional ductwork and a return in my bedroom. Technicians Gus and Berto were courteous and friendly.They removed boxes and boxes from my attic crawl space and replaced them all neatly when they completed the job. They cleaned all the areas when they were done, wiping down the walls where it was dusty. Overall great experience. read more

Ian was very thorough with explaining everything. I was able to have a clear understanding of my entire HVAV system.

It's 2 days before Christmas and your furnace breaks. Thankfully, Same Day comes to the rescue and sends someone out that day (it's in the name after all). our technician Arlo came early and was of incredible help. He was incredibly knowledgeable and kept us aware of what was going on every step of the way. We found him to be extremely honest and trustworthy. There was a problem with our furnace necessitating a call to the manager Carina who was also very helpful, knowledgeable, transparent, and reassuring that at no point would they try to upsell us. Arlo spent hours investigating every element of our furnace with incredible thoroughness. The technician triage was also very affordable compared to some other companies we've used before. read more

Arlo came out for the HVAC inspection today and immediately discovered major issues that need to be addressed. His friendly manner, professionalism, extensive knowledge, willingness to explain the issues that needed to be addressed were taken care of in a timely manner. I hope you know that he is an exemplary employee to your company. He deserves to be recognized as such (hopefully monetarily)!!! I will be personally requesting him to head this project. read more

We have just had our galvanized pipes replaced by Same Day. As homeowners who have employed a variety of construction and repair companies for our home, we are extremely pleased with every aspect of the service we received. The scheduling was prompt with excellent communication and flexible availability. The entire crew who did the work were very polite, friendly and helpful with explaining the process to us. When a couple of unexpected complications arose, they were resolved quickly and economically for us. This company is at the top of our list for future needs and to recommend to our friends! read more

We needed a check-up for our HVAC system, and Same Day Plumbing scheduled us very quickly. The technician, Arlo, arrived right on time and did a thorough inspection, finding the issues and explaining the options to us. The methodical and transparent nature of the service and diagnosis report were excellent. Overall, I am pleased with the service timing and technical expertise. Recommended. read more

Ian was very honest and gave a thorough inspection and evaluation of our system. Would highly recommend finding r any heating or AC work needing to be done. read more

Cote and ray did a great job. Very knowledgeable. Figured out our problem very quickly, and fixed the issue within an hour. Our AC works great now. read more

Great experience with this company; they had a low-price introductory offer for drain clearing--Travis came out less than an hour after we called, quickly fixed the problem & made sure everything was working before he left. He was very respectful of us and the property, cleaned up everything before leaving--he even checked a couple of other issues and gave suggestions for no extra charge. Truly impressed with this company and with Travis! read more

I called and they came out right a way. I had someone else come out first and was very distraught by the time they left. I had a clog yet was told it would be 5 k to fix. I was so besides myself. I'm 86 and would no way be able to pay. I was so happy when Jason and James showed up. They were so kind. They checked everything and fixed the clog in 40 minutes with a minimal charge. Thank you so much Jason and James Ill sleep tonight. read more

I was in the market for new duct work and reached out to Same Day on a Sunday, at 8am they reached out to me and scheduled an appointment for Monday. Ryan stopped by and evaluated our situation. He gave us 4 quotes for 4 different setups and his recommendations were great. This was a true consultation, not a high pressure sales technique. After reviewing the options, and a bit of research, we went with the heat pump and new duct work. The project was going to take two days, and they started that Thursday and were done by Friday. Dillion was here both days, he was great at communicating the project with us and answered all questions. Mikey did a great job with the electrial and Mynos setup everything in just the right spots. Beto and Dillon worked well together with the duct work.​ The group has it down! They are efficient, friendly and did everything expected and more. read more

Same Day did a great job installing a new hvac system in my home. I had a lot of issues with my house but they were able to fearlessly tackle the job. Everyone was super nice and responsive. I highly recommend them. read more

The membership they sell which gives you "maintenance" really gives you an "inspection." They need to get these two words straight because many companies will take a look at your existing systems to see if you need a new one. The discount of the membership is also useless because their prices are higher than competitors. read more

We had made an appointment for an estimate to have our pipes replaced. We received a text to confirm the appointment. I also received a text the day before asking for confirmation. This is for a weekend home and we had to drive 2 hours to make the window of 12-2. At 2:00 when no one showed up, we called and we were told that there was an emergency and they could not make the appointment and wanted to know if we wanted to reschedule the next day. At NO point were we contacted and our entire day was wasted. We will NEVER use this company. read more

I got great service from Same Day Heating and Plumbing. Jacqueline came to my house to service an older furnace in my home. When she got there, she realized that it wasn't starting up because it needed a new ignitor. She also noticed a lot of safety issues and educated me on how my furnace works and what we could do to get it up and running. In the end, I realized that there were some serious safety hazards that couldn't be remedied with a quick fix and asked about replacement. She was able to get her colleague Bianca to come that same day to take a look and give me an estimate. I have owned this home for 3 years and dealt with MANY servicepeople for the two furnaces in my home, but I NEVER had a female service person. Both were incredibly professional and knowledgeable. They were both patient with me as I tried to wrap my head around the technical details and the reality of having to shell out thousands of dollars unexpectedly. I got great service that day and even signed up for their club membership for regular maintenance and discount on repairs based on the great service that I received. Being a mathematician, I immediately recognized the value of joining their club membership for maintenance alone, but especially now that I need a new furnace ($$$). I plan to stick with this company for a while. read more

Quick and efficient! I will definitely use them the next time I have a plumbing problem

There is only one way to describe the service: Excellent The servicemen Silvestre spent a half an hour to diagnose the whole A/C system, explained clearly the problems and what have to be done. We took a special offer advertised by the company. We will keep with this company for other services in the future. read more

What's not to love about this company? The employees are knowledgable, friendly, and take pride in their company's good work. Bianca, Mynor, and Beto took care of us and got a great job done really quickly. Local owned and friendly, competitive prices, they just took care of me very well. read more