Three strikes, I won't be back again. The first time, I made an appointment for 3 and waited in the shop for over a half hour. It was an okay pedicure, not really that great, but I was literally chased down for a tip. What? NEVER had that happen before. Was pretty upset they took my appointment if they couldn't honor the time. Second time, I got a no chip mani, and it just wasn't good. The finish was streaky (like from brush strokes with too little polish), and had bubbles. I thought, maybe that was bad day. Went back one more time, another no-chip, another not good job. I was cut pretty bad. The finish is so bumpy, bubbly, the nail polish is up onto my cuticle - so you know how that looks. I wish I could get another no chip RIGHT AWAY because this looks ridiculous. Actually was considering not posting this review, but I have now broken two nails in one week. And my nails just look awful. Such a bummer because I'm local and wanted a quick place to go to. Pics are from one week and one day read more

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I bought a Groupon and decided to try this place out and boy did it not disappoint. Amy went above and beyond to make me feel comfortable and had me well taken care of. The absolute finished product of their services performed looks absolutely marvelous for the spa pedicure and manicure and I will definitely be back!! read more

Boutique Nail & Spa - Completed manicure, which looks nice. - Nail Salons Near Me - Northfield, Illinois

This place is top notch with affordable prices From the moment you walk in the door your greeted with a warm welcome and cute little Daisy even says Hello. The place doesnt have that horrible toxic smell like most nail salons, Boutique nail salon is clean, with all natural plants, green tea pedicures, friendly service and a non toxic environment which is my ultimate favorite!. Positive vibes only;) Becky does an amazing job! I will definitely be back and just found my new nail spot for me. Thank you for your services.. read more

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The only positive thing I can say is that the women working on my nails were very sweet.....it's been just a few days and my No Chip is chipping badly and turning a weird grey color. I'm really disappointed especially for the price. I want to add that this pink color has 4 layers on it. I also got a pedi and again a disappointment. The woman there barley cleaned my feet. Safe to say I won't be going there again nor will I be recommending this place to my friends/family. Save your money and go somewhere else. read more

Boutique Nail & Spa - Nail Salons Near Me - Northfield, Illinois

I happened upon this place today via Groupon and just had an awesome manicure with Amy! She was very sweet and professional and made sure I could try the no-chip color on to make sure it was the one I wanted. Fun conversation, too! The salon is very nice and spacious. I am here visiting my parents, but if I was in the area permanently, I would make this my go-to place. Thank you, Amy! read more

Boutique Nail & Spa - Nail Salons Near Me - Northfield, Illinois

Best mani pedi in town! Always nice, accommodating, professional and clean. The offer a lot of different services. Great spa edicure, massage was very very good, and I am very picky. I would absolutely recommend this place. Everyone is certified which is also really nice... there is a difference! read more

This nail salon is truly an oasis. From the owners, to the music, the massage, and the quality of their work! I'm very impressed and very happy! will definitely be coming regularly! read more

Boutique Nail & Spa - No chip mani! - Nail Salons Near Me - Northfield, Illinois

I chose this salon since I was having lunch nearby and was not disappointed. I usually use gel polish but the color I wanted was in shellac so decided to try that. I also had a broken nail that needed fixed. So three weeks later my nails still look great! The fix on the broken nail has held and they are all still shiny and bright. The texture of my nails was a little tacky for the first day or two which bothered me a little but then it went away. I will definitely go here again if I am in the area. read more

Boutique Nail & Spa - Still shiny after 3 weeks! - Nail Salons Near Me - Northfield, Illinois

Stumbled upon this nail salon/spa/clothing jewelry boutique after a stop at Mariano's one afternoon. I did not have an appointment but they were able to accommodate me. The ladies working here were the most friendly and pleasant out of any I've encountered. Had a great manicure that lasted for a full week . They do have a small selection of women's clothing & jewelry. Some of it is custom made (come to find out the owner also runs boutique reform in Glencoe - she did a great job tailoring my husband's tuxedo but that is for another review ;) I wold definitely call ahead next time and schedule an appointment as they had a steady stream of people coming in - even at 4 pm on a weekday. It can be hard to see the entrance from the construction on Willow but you enter from the parking lot behind the building. I will definitely be back! Happy to find a great nail salon in the area. read more

Change of ownership has caused a decline in service and quality. I was here recently for a no-chip and the service took a full 2 hours. I had a scheduled appointment and waited 30 minutes for my service to start. A friend had a vinyl lux polish and they accidentally put no-chip top coat on top and she had to come back since her nails were still sticky an hour later. My Manicure/pedicure tools were kept in barbicide between clients while I was there. I would not recommend read more

The Staff is very sweet and profesional , you will love coming here . Amy, Hannah & Becky the owner are great & my nails always look the best . Is fun to relax & have your mani/pedi together or a last minute no chip mani for the weekend . Love them ... read more

My mother, sister, and I had the most wonderful mani-pedi here! The salon is so clean and cute. They took their time with each of us. It was the most luxurious pedicure I have ever had. We left so relaxed. Our nails look perfect. I can't say enough good things. Thanks for a wonderful experience. Highly recommend. read more

this nail salon is a GEM! Super clean. Excellent workmanship and friendly employees. I tell everyone I know to come here! Superb! read more

I used to come here all the time and loved it. Recently I came back for a quick manicure since I live just down the street but it was pretty terrible. I had Hannah do my nails and it felt rushed and my nails don't look so great. There's still polish on my fingers and cuticles (outside my nail) and it's a day later. So... read more

I came here because of the outstanding Yelp reviews. Thanks to all who wrote such helpful reviews! My technician was very skilled and precise, two things necessary for a professional manicure. It is getting harder to find a great looking manicure but you will get one here. The price is very reasonable and worth every penny. They have a little boutique and sell some clothes and accessories. They are open until 5pm on Sundays, which is an hour later than their Yelp page says. You might want to call to double check. I highly recommend Boutique Spa for manicures and am sure their pedicures are equally superb. read more

Went in at 10:30a on a Monday morning. Not a soul in the place save one worker who was on her phone. I asked if I could get a pedicure. The reply : "We are too busy. Come back another day." I said that no one was in the shop. Her reply:"I said we are too busy." Hmmm. I won't be coming back another day. read more

I will not ever come back here due to the owner...literally asked me to change my tip money to 20%...I was in complete shock and the nice person I am I changed it. I've never in all the years been to a salon have been told to give more if I feel like the service I got was was nothing spectacular. read more

No just no. Not a great job on my nails, had to wait and finally interrupt someone who was just chatting with a coworker so I could that I could pay for my service. Not a place that I would try again. read more

I'm really sad; this used to be my go to nail salon. However the salon has new owners-- about 3 months ago-- March 2016-- I'd guess and it shows. It's gone from an A to an F in my book. The manicures and pedicures are now subpar. Down and dirty, get them out the door --fast and nothing special. The massage lasts two minutes. Literally I felt like not one of the employees enjoyed their job. It's a whole different vibe from the cheery, happy salon that I've been to sizes of times. Last week I went in for a mani pedi. They asked if the could do both at once. Great. The staff chats in a different language throughout the service. Fine. But the lady doing my pedicure was interrupted about 5 times to answer the phone or help customers check out. It was very annoying. Then someone walks in and asks for gel nails with no appointment and she can't wait. The woman doing my nails, starts doing her nails, and the pedicure lady has to finish mine. I'm upset-- I really used to love this salon. The decor used to be cute and very clean. Now it's not. There are terrible hand written signs, ugly plants and a old dog that runs around. The read more

Great massage, wonderful lotions, excellent attention to detail. I will return! Love the way my nails look! It's in the same building as the Dunkin Donuts on the south side of Willow. You have to U-turn if coming from the east! read more

I went to the salon for a facial from Janle. I've been going to her for a long time. She also works at another salon. Her treatments are superb. I've had facials, peels, microderm abrasion and micro needling. Not only do her treatments really work, they are also very reasonably priced. She will help you plan a skin care regimen catered to your particular skin type. She is a licensed aesthetician and sells PCA products which are really very good. The skin cleanser is really excellent and smells great. She doesn't push those products on you either which is refreshing. If you're in the market for these types of services, it is well worth a visit to the spa just to get a treatment from her. Too bad about the reviews on the nail salon though. I'm hoping that the salon is going through a period of adjustment under the new ownership because it really is a great location. I'm going to check them out soon. read more

Tried this place today and was very happy with my pedicure and no-chip manicure. (I am very picky about nail places.) The pedicure chairs are heavenly and the staff were all very friendly. It was incredibly clean too. $65 total for both services. I'll definitely come back. As mentioned in other reviews, it's tricky to access with the construction on Willow. You have to drive behind Dunkin Donuts (like you're going to the drive through) and the entrance is right there. Parking was easy in the lot. When more people discover this place, it will be packed. read more

Got eyelash extensions with my daughter (great Groupon deal), they were natural but still stunning! My daughter got a gel mani and pedi, and I got a pedi. We'll definitely go back! read more

Ownership changed awhile back and experience went downhill fast. Employees were not friendly like before and services were rushed with little effort. So sad to see a great place go downhill like this. I would not return. read more

This spa is very special to me .. I've been coming here 3 years and all of the technicians r extremely talented. But I love Becky and Justin the owners... always welcoming and kind. I highly recommend this location and their other location in WinnetkA. Grace nails read more

Had a wonderful experience! Got a beautiful pedicure in the most amazing massage chair yet. TV is available for constant entertainment. One of the women's daughters owns a boutique and displays clothes here- pretty cute! The estheticians here are very sweet and asked if I wanted tea, water, etc. highly recommend this new place! I'll come back in a heartbeat read more

Just discovered this great nail salon. This is worth dealing with the Willow Rd construction. Had a mani/pedi. The extra touches for massage were nice. Very clean with all new chairs etc. there is a small boutique in the store and found a pretty silk blouse as well. Definitely will return read more

This place is definitely the best around. Wonderful services with great amenities(the massage chairs are amazing), awesome atmosphere, friendly and talented staff. To top it off? The owner showcases some super cute clothing for all styles/ages. Quality all around, I definitely recommend comming here. read more

Really great nail salon! The staff is so nice and place is very clean! And the mani pedis are fantastic! Definitely will be going back!

Wonderful!!! Love everything about the place. Massages are long and substantial. Great prices for great services. Everything is clean and top of the line. read more

This place was amazing!! Everyone who works there is so nice, caring, and takes their time!! My nails looked the best they have ever looked. The staff is personable and sweet! I had the best time! read more

Willow Nails is very, very clean! The owner could not be more accommodating to her clients, and the staff is wonderful. They have created a lovely serene atmosphere in the salon. It is definitely my new favorite nail salon! read more

Oh my. Where do I even start. I came in for no chip and 6 days later 2nails peeled off. I went in to get it fixed and the lady just painted over making the nail bumpy and uneven. I asked her to take the polish off to make it smooth and she told me I would have to wait for a manager who will be in in 15 minutes and then she walked away. While my friend who had a similar problem they removed her polish and re did the nail fresh. Never coming back. read more

Unfortunately, when I went in this past weekend, not only was I rushed but the lady who did my nails used the same cuticle clipper on my fingers and then my friends... without ever sanitizing them! All I could think of was... who else has she used these clippers on before me- without sanitizing? Also, the manicure I got was nothing special- I honestly probably could have done a better job myself. It's unsettling to write such a poor review because I truly wanted to like this place. read more

I loved my experience here. The staff was so sweet and wants to make sure they stay open, especially with the crazy traffic on Willow road. Once construction is done, this place will be in such a great location for everyone going down willow, East on 94, or just running errand in the neighborhood. My no chip mani is perfect and can't beat the $30 price. I'll be going back soon for a facial. read more

I found this spot on google maps as I was in the area . I did not like the atmosphere at all . I have never felt this uncomfortable at a nail salon before . The lady that did my no chip kept on telling me to relax my arm but then she would bent it in a weird way and it was never good angle for her . There was a dog by my feet and I felt bad for sitting comfortably as I would have to push it with the chair . On top of this two nails chipped after 5 days ... read more

I was looking for a new local place to get a pedicure. Based on the other reviews, I made an appointment. As other reviewers noted, the store is very clean and the staff is welcoming. Despite the construction, parking is easy. I got a great pedi and will definitely go back and tell my friends. read more

Great hidden gem.....for now! This is the cleanest nail salon I have ever been in, combined with super friendly staff who do an excellent job at mani/pedis. I hate to share the good news because it's nice and quiet for now but they deserve it!! read more

Deceptive and chipped polish for "No chip" after 3 days. Do not go here! I tried this salon and will not be returning. They had a "special" for mani/pedi, and when I asked about it, they said yes, they could do it. When I finished they gave me the full price because no chip was not included. They should have explained this. Emily told me the shellac would last 3 weeks and was better than the OPI so I gave it a try even though the color selection was limited. I thought I would just be paying the difference, but no, I paid full price. I then went on vacation for a week. My nails on 4 fingers were all chipped and had cracks in them after 3 days. I went back to explain that this is how they looked after three days and the owner said because it grew out, she could not do anything. Bad customer service! read more

This place was excellent. My mother recommended them to me after her own good experience. They were very friendly and the massage chairs are awesome. Will definitely go again! read more