Today was my first visit to Antalee...and WOW was it great!…read more My service was a 75 minute facial, plus collagen massage for hands and arms. A number of various processes were involved, all of which were applied to perfection. I didn't want it to end, but of course it had to. I left feeling relaxed, refreshed and rejuvenated...my skin felt like new and my neck and shoulders were without the kinks and aches I had arrived with. BTW the facility was immaculate and inviting! P. Smith Glenview

30 minute massage…read more This was my first visit to this wellness center and spa, and I had a wonderful experience. I was greeted warmly right away, and the space felt very clean and comfortable. The cozy slippers were a nice touch! My massage therapist took the time to ask about my concerns (stiff shoulders and neck) and checked in throughout to make sure the pressure was right. The atmosphere was incredibly relaxing, dim lighting, peaceful music, and even a heated table. By the end, I sincerely felt so much better. She also showed me a few simple stretches I can do at home, which I really appreciated. Thank you, Laura! I'll definitely be back and am excited to try more of their services. I can't believe I hadn't stopped in sooner!

INCREDIBLE!! I procrastinated getting my haircut for so long, and when I finally knew I needed to…read moreget my life together, it was the night before my engagement photoshoot. I called every salon in Wilmette and the surrounding suburbs, and (understandably) everywhere was booked. I called Scruples and explained the situation, but also noted that I in no way expected them to make any special considerations for me, just that I was really in a bind if they happened to have an appointment. They fit me in the schedule, and Ben did an AMAZING job with my haircut. They were so kind and welcoming, and I will be going back in the future! Highly recommend!

I made an appointment for color, cut and style with Jackie, based on a recommendation from a…read morefriend. She took her time to do a great job, utilizing a pull through technique that I love. The salon has lots to offer---

I really enjoying spending the full day here. I had some work to do; it was nice to hang out in the…read morecafeteria and common areas with my laptop while still relaxing. When work was done, it was easy to store it in the assigned locker room. Upon arrival, check in at the front and receive your wristband before walking down the hall to the gender-specific locker rooms. Wristbands are how you'll charge any/all purchases, included spa services. Halfway down the hall, there's signage requesting you remove your shoes. From that point on, expect to be barefoot (socks are okay; socks and slippers are available for purchase in the locker room) You're given a uniform when you enter the locker room. The locker rooms and pool/hottub area is clothes-free. Be ready for that. The body scrub was amazing! I still feel as smooth as a baby, nearly a week later. There are several saunas available to try, along with a meditation/nap room, oxygen room, and movie theater. Be ready to spend hours here. It's worth it.

UPDATE: No followup from Tony, the manager. The place has gone downhill. The level of service could…read morenot be worse. People shouting at you and interrupting treatments is exactly what you don't want in a spa experience. While the prices have gone up, the level of service has gone way down. I scheduled a scrub for 6:45. I was told there would be a 10 min delay, and to wait in the pools, but I was ready to get out of the pools... I was verging on pruned and overheated. I told the scrub scheduler that I was going to get some dinner and a massage and would come back afterwards for the scrub. She began bullying me, saying it was although it was her fault I had to wait, changing my appointment would throw off her entire evening schedule. I told her to stop trying to convince me of something I didn't want. I wasn't canceling; I was rescheduling for later. I was going for a massage and food, then I would return for the scrub. I left the locker room and went for a 1-hr Reflexology massage. Halfway through, a massage scheduler who was clearly sent to find me by the scrub scheduler came in shouting my number (that the scrub scheduler had given her) and blurting out times that I must pick for the scrub. It was unexpected, loud, disruptive to me and everyone else receiving a massage. The times she offered wouldn't allow me to resoak before the scrub, and I knew it would hurt. I picked the latest choice offered, 8pm, and she left. When my massage was over, I was left without any time to eat because the scrub scheduler made it that way. When I returned to the locker room, the attendant was shouting at me: TALK TO THE BOSS! YOU NEED TO SCHEDULE! 8 O'CLOCK! 8 O'CLOCK! I told her: "Stop yelling at me. She already had someone interrupt my massage to yell at me. I'm already scheduled. You need to stop." The attendant apologized. I went to soak for 10 min before the scrub, and it wasn't enough. I have abrasions from the scrub. When I was ready to leave, I attempted to do exactly that and walk out. But the scrub scheduler wanted to apologize -AND- she wanted me to accept her apology. I had zero interest in talking with her and made that clear. She got in front of me and wouldn't let me leave. So I walked past her and told her to leave me alone. Her behavior--faulty scheduling, bullying, sending another staff member to interrupt my massage to get me to commit to a time, her locker room minion rudely and loudly attempting to corral me into scheduling when I'd already done so, then harassing me when I was trying to simply leave--was completely unhinged and it ruined my night. I told her about the interruption during my services, and she only apologized more but wouldn't stop begging me to accept her apology. I yelled at her twice to leave me alone. When I got to the front desk, the manager, Tony, was not there. Justin took notes about the awful evening I had. I was not guaranteed and kind if follow up. I was charged the full amount. In the last 6 months, I've had multiple REALLY BAD experiences. Food poisoning from contaminated fresh fruit (don't eat the watermelon, and no: they never deducted it from my bill). Forty minutes after consuming only the cut up watermelon, I was puking in the trash can at the re-entry into the Women's locker room. You can still see the vomit splatter on the wall behind it months later. Then I was puking in the bathroom. Only watermelon and nothing else... very clear what the source of my sudden illness was. I was asked if i was ok once. At no time did a manager come to see me. Although I certainly did leave my number, no phone call from our friend Tony, the manager... unclear what he manages, though. Not Customer Service is what I can surmise. Another visit featured two massage staff without clients using the treatment room as their break room to loudly gossip and tell jokes while other staff had clients. This has happened multiple times, and sometimes they have addressed the masseur who's working on me, who then pauses to chime in, deducting focus and time from the service I paid for. What's the point of having a separate room with a door for treatments if they're noisy and not used for the intended purpose of a spa? Which I think is to relax. Not relaxing listening to other people's loud conversations. Likewise, the new PA system freaked me out. Hearing an unexpected and booming announcement in a male voice when you're in your birthday suit in a vulnerable setting is extremely jarring and not relaxing. My expectation on the Women's side is WOMEN ONLY. It's hard to relax when you are startled by something so unexpected and that makes you think you might not be safe. Although I've been going to King Spa for more than decade, I am not going back. Just terrible. Rude and aggressive staff. Ridiculous prices for the level of service. And multiple sanitation problems: cross-contamination of their food -AND- remnant vomit splatter on the wall. Super disgusting.

Great massage! The experience totally relaxed me. I highly recommend their deep tissue massage!read more

One of the things we planned for our girls trip was the headspa. We made an appointment at 88…read moremassage, they were nice to schedule us in the evening. The massage included scalp, shoulders, arms, hands, and legs. Then the washing and shampooing and hot steam treatment for our hair. We left the spa feeling fresh and relaxed.

Lovely spa. Will go again. Vibe was good and quiet. Service was high quality. I had a full body…read moremassage.

Came for a couples massage with my husband while we were on vacation! We had an amazing 90 minute…read moremassage with hot stones. I have had a few massages in the past, my massage at Melody Spa was most definitely in the top 3. We both left completely relaxed and rejuvenated. Everyone was extremely friendly and accommodating. If we are ever in the area we will be back.

Always a great experience!! Kathy is such a perfectionist and so sweet to visit with when she's…read moredoing my nails! Highly recommend!

The DDnails2025 tour continues. I've never been in this plaza, Carillon Square, before. There's a…read moreClub Pilates, a Foodstuffs, and more! I was glad to be able to book online. The nail area seemed a little small to me and my tech had to keep stopping to answer the phone, check people out, etc so it wasn't very relaxing. They didn't sterilize the tools (or have them in a sealed pouch like some salons do) and I was thinking maybe I would get an infection (I didn't - I repeat, I was fine). They didn't charge extra to have a few different colors of DD. Overall a good job.

I went in for a haircut. I can't go to a regular salon anywhere. I need to go where they have cut…read moreasian hair before... especially thick wavy hair with a mind of its own. I was cautious at first since I've gone to a korean hair salon and paid $75 for a haircut only to look like a christmas tree in the middle of July (needless to say it was in a bun all year long until it grew out) There was only one guy to take care of me and my two friends. We each wanted something different done. I wanted a haircut, one friend wanted a perm and another wanted her hair dyed. I was the last to be done but it didn't wear this hairstylist a bit. He took time to cut each of my layers and checked over and over to see the "flow" of my natural waves. He cut more of my bangs then before and ive received so much more compliments than before. All i did was get a haircut but i felt like a new person! He was great! I wish i couldve asked for his name. He wears glasses and has a mustache? He is the person to go to!

I would like to add something else to my original review. When this appointment was cancelled, it…read morewas for the very next day at 10:00 am. which is less than 24 hours notice. It should work both ways but it does not seem to be here. Can you imaging if you have a party, special event of wedding and you made this appointment well in advance like I make my appointment a month in advance and Gail just cancels you out the night before because she said you did not follow the rules. What a horrible situation to be in. Nobody should ever be treated this way. Wouldn't you agree.

I have a new go to place this brand new Spa is the best I've been to in a long time the lady's are…read morevery professional they know there jobs give a great message I walk out the door feeling like a new man Everything is so clean Also a sink in every room I would say check it out

The girls talked so much. I wouldn't come back here. Too bad…read more The back had clothes hanging on a string. And bra inside the bathroom.

This review is for Hair Stylist: Atorena at the LifeSpa-Old Orchard hair salon…read more This was my first visit here with Atorena and she was very good at her job as a colorist/stylist! She carefully used the skin protecting balm around my hairline to protect my skin from staining. She also evaluated my previous single process color done at LifeSpa-Northbrook and we chatted on my likes/dislikes. Unfortunately the previous stylist at LifeSpa-Northbrook do not enter colors in the computer system and when I asked the Manager at LifeSpa Northbrook, her idiotic response was: " ...it's like you asking for the formula of a Tiffany perfume!"---Really??!! EXCEPT that formula is ON MY HEAD!! Atorena was very reassuring and explained that a good colorist can evaluate hair and match color very well or even gradually change it if one feels it needs to. She carefully mixed, saturated my naturally curly hair with color and used a plastic cap to cover the hair. The results were terrific. My grey coverage was even and precise without stains on my face/neck/skin like previous at Northbrook LifeSpa salon. Her rinsing off the color and shampoo/conditioning process was very good to ensure no residual color remains on my scalp!---Lifetime Northbrook salon shampooing is a hit or miss making it impossible to enjoy a blowout without an itchy, color ridden scalp! She also said she will enter color in the computer system. Her blow dry was beautiful. She is very masterful with the Round Brush Technique after I showed a photo of how I like volume and bounce at ends. During her blow-dry, she did not pull my hair and it seemed effortless. She used products for a frizz-free finish and shine. I received so many complements! Both in and out of the LifeSpa Old Orchard Salon... Thank you Atorena!

I have only been to a Lifetime fitness location a few times in my life. But this location at Old…read moreOrchard tops the cake! I cannot believe how great ALL of the staff were to my staff at Jacobson & Tsou Orthodontics from the Chicago office last weekend. Our bosses treated us to a spa day. In which Lifetime offered us the day to use as a membership pass. We not only had an excellent spa treatment, but we also were able to use their basketball courts, workout area, sauna, pool, etc. We were even given complimentary treats after our Spa treatment. The manager from the Spa, Tayag Nikko, was very polite and accommodating for our needs. He went above and beyond what I expected as a non member for this health club. I truly appreciate every staff member at this location and would like to return someday as a member with my staff, family and friends. Thank you again for a memorable experience that will go in the books forever!

I have always enjoyed getting massages but the massages I've gotten from Slywia at Elements are…read moreseriously the best. I first started going when I was pregnant with my 2nd baby and she gave me the best prenatal massage I had ever had. All the prenatal massages I had previously and when I was pregnant with my first were so extremely gentle I felt like they did nothing to relieve my back pain. Slywia applies the perfect amount of pressure and I leave feeling so relaxed and all my knots in my shoulders and back worked out. I just recently joined their monthly membership club because I was paying the full rate every other month but now it will almost cost me the same to go monthly. As a super type-A individual, I also appreciate that Slywia is always on schedule and never running late. Highly recommend this place!

Only reason I'm not giving it a 1 is because there are some great therapists, like Kevin…read more I have been a member for 6 years now but when I heard about the experience that one of my friends had, I was very disappointed. I just cancelled my membership because of it. For a customer focused business, leadership (manager Carla and owner Kelly) has terrible customer service. My friend had canceled her membership once she got into residency in NY, because she knew she was moving. She went in person and filled out the cancellation form. Months later she realized that she was still being charged. They would not provide a refund and claim that she did not cancel because their process is to process the cancellation and then shred the form! You don't even get a copy of your form. I made sure to take a picture of my cancellation form so that they can't pull the same thing on me. All of our friends and family that have Elements memberships are in the process of canceling and we are making sure no one else goes here,