30 minute massage…read more This was my first visit to this wellness center and spa, and I had a wonderful experience. I was greeted warmly right away, and the space felt very clean and comfortable. The cozy slippers were a nice touch! My massage therapist took the time to ask about my concerns (stiff shoulders and neck) and checked in throughout to make sure the pressure was right. The atmosphere was incredibly relaxing, dim lighting, peaceful music, and even a heated table. By the end, I sincerely felt so much better. She also showed me a few simple stretches I can do at home, which I really appreciated. Thank you, Laura! I'll definitely be back and am excited to try more of their services. I can't believe I hadn't stopped in sooner!

Great massage every time we go. Have had three different therapists and all were great. If you tell…read morethem you need a specific area worked on, they actually spend the time to work on that area longer than other areas, which is really appreciated.

I had an amazing experience today at Scruples Salon and Spa! Marsi did my haircut, and I couldn't…read morebe happier with the results. The salon itself is clean, welcoming, and has a relaxing atmosphere. The staff is friendly and professional, making the whole visit enjoyable from start to finish. Highly recommend Marsi if you're looking for someone skilled, attentive, and truly passionate about what she does. I'll definitely be coming back!

Great cut by Avi who's a highly skilled professional. After my stylist at another salon moved out…read moreof state, I've tried several others and am glad to have found Avi.

I only go once in a while because it is a bit pricey for me to go often. When I do go (fall and…read morewinter season) I first do the bulgama, the ICE Room and then the Fire Sudatorium. Wow. It is HOT in the Sudatorium. I've been as long as about 12 minutes in there and man it is insanely hottttt.... Def recommend BUT please be safe. I've tried the soup once and a foot massage once also and it was good. They have movies playing all day long. Go and give your heart a nice workout! Be safe and hydrate.

First: do NOT eat there. The food is just meh. And it's expensive…read more Second: For the spa, it's nice and worth the price if you get a GroupOn, which they seem to regularly offer. When we went on a weekday night, it wasn't crowded, so it was good. The rooms are interesting and generally relaxing. The spa services are expensive. Like the foot reflexology is more than double the places I've been. My friend did really enjoy her scrub, so if you get a service, they are good. Look, I think it's important to pay people a good wage and I value spa services, but these just seemed high.

This was the first time I visited this fine establishment. My therapist Sola was amazing. I…read morechose a Swedish massage and she was very attentive to my stiff neck and arms. I will definitely be coming back here. They were on time too.

One of the things we planned for our girls trip was the headspa. We made an appointment at 88…read moremassage, they were nice to schedule us in the evening. The massage included scalp, shoulders, arms, hands, and legs. Then the washing and shampooing and hot steam treatment for our hair. We left the spa feeling fresh and relaxed.

Lovely spa. Will go again. Vibe was good and quiet. Service was high quality. I had a full body…read moremassage.

Came for a couples massage with my husband while we were on vacation! We had an amazing 90 minute…read moremassage with hot stones. I have had a few massages in the past, my massage at Melody Spa was most definitely in the top 3. We both left completely relaxed and rejuvenated. Everyone was extremely friendly and accommodating. If we are ever in the area we will be back.

Always a great experience!! Kathy is such a perfectionist and so sweet to visit with when she's…read moredoing my nails! Highly recommend!

The DDnails2025 tour continues. I've never been in this plaza, Carillon Square, before. There's a…read moreClub Pilates, a Foodstuffs, and more! I was glad to be able to book online. The nail area seemed a little small to me and my tech had to keep stopping to answer the phone, check people out, etc so it wasn't very relaxing. They didn't sterilize the tools (or have them in a sealed pouch like some salons do) and I was thinking maybe I would get an infection (I didn't - I repeat, I was fine). They didn't charge extra to have a few different colors of DD. Overall a good job.

I went in for a haircut. I can't go to a regular salon anywhere. I need to go where they have cut…read moreasian hair before... especially thick wavy hair with a mind of its own. I was cautious at first since I've gone to a korean hair salon and paid $75 for a haircut only to look like a christmas tree in the middle of July (needless to say it was in a bun all year long until it grew out) There was only one guy to take care of me and my two friends. We each wanted something different done. I wanted a haircut, one friend wanted a perm and another wanted her hair dyed. I was the last to be done but it didn't wear this hairstylist a bit. He took time to cut each of my layers and checked over and over to see the "flow" of my natural waves. He cut more of my bangs then before and ive received so much more compliments than before. All i did was get a haircut but i felt like a new person! He was great! I wish i couldve asked for his name. He wears glasses and has a mustache? He is the person to go to!

I would like to add something else to my original review. When this appointment was cancelled, it…read morewas for the very next day at 10:00 am. which is less than 24 hours notice. It should work both ways but it does not seem to be here. Can you imaging if you have a party, special event of wedding and you made this appointment well in advance like I make my appointment a month in advance and Gail just cancels you out the night before because she said you did not follow the rules. What a horrible situation to be in. Nobody should ever be treated this way. Wouldn't you agree.

The girls talked so much. I wouldn't come back here. Too bad…read more The back had clothes hanging on a string. And bra inside the bathroom.

Creepiest part of this entire place was some clearly undercover cop came in during the middle of my…read moremassage and tried to openly and explicitly solicit the front desk woman for a happy ending massage, offering to pay her in roses and saying how he had a bunch of lower front-back pain. The walls are paper thin so I heard the entire interaction from inside the massage room. Location was both clean looking and clean smelling. The massage woman was pretty good at her job. A little hard when I asked for regular. Prices were ok for the 1hr... I actually wish I did a 90min because by the time she said it was over, I got an extra 10min and I felt I needed more. She popped my wrist and loosened it so I left feeling great, just tired and worn out. She stretched my legs and tried to increase my flexibility. Idk what that prior woman was on about in prior reviews because this was not one of those "type of places". It was classy and professional, except for what happened in my first paragraph. Would I go back? Maybe, but there are a bunch of other massage places out there to try. Nothing special or noteworthy to write home about.

This review is for Hair Stylist: Atorena at the LifeSpa-Old Orchard hair salon…read more This was my first visit here with Atorena and she was very good at her job as a colorist/stylist! She carefully used the skin protecting balm around my hairline to protect my skin from staining. She also evaluated my previous single process color done at LifeSpa-Northbrook and we chatted on my likes/dislikes. Unfortunately the previous stylist at LifeSpa-Northbrook do not enter colors in the computer system and when I asked the Manager at LifeSpa Northbrook, her idiotic response was: " ...it's like you asking for the formula of a Tiffany perfume!"---Really??!! EXCEPT that formula is ON MY HEAD!! Atorena was very reassuring and explained that a good colorist can evaluate hair and match color very well or even gradually change it if one feels it needs to. She carefully mixed, saturated my naturally curly hair with color and used a plastic cap to cover the hair. The results were terrific. My grey coverage was even and precise without stains on my face/neck/skin like previous at Northbrook LifeSpa salon. Her rinsing off the color and shampoo/conditioning process was very good to ensure no residual color remains on my scalp!---Lifetime Northbrook salon shampooing is a hit or miss making it impossible to enjoy a blowout without an itchy, color ridden scalp! She also said she will enter color in the computer system. Her blow dry was beautiful. She is very masterful with the Round Brush Technique after I showed a photo of how I like volume and bounce at ends. During her blow-dry, she did not pull my hair and it seemed effortless. She used products for a frizz-free finish and shine. I received so many complements! Both in and out of the LifeSpa Old Orchard Salon... Thank you Atorena!

I have only been to a Lifetime fitness location a few times in my life. But this location at Old…read moreOrchard tops the cake! I cannot believe how great ALL of the staff were to my staff at Jacobson & Tsou Orthodontics from the Chicago office last weekend. Our bosses treated us to a spa day. In which Lifetime offered us the day to use as a membership pass. We not only had an excellent spa treatment, but we also were able to use their basketball courts, workout area, sauna, pool, etc. We were even given complimentary treats after our Spa treatment. The manager from the Spa, Tayag Nikko, was very polite and accommodating for our needs. He went above and beyond what I expected as a non member for this health club. I truly appreciate every staff member at this location and would like to return someday as a member with my staff, family and friends. Thank you again for a memorable experience that will go in the books forever!

Only reason I'm not giving it a 1 is because there are some great therapists, like Kevin…read more I have been a member for 6 years now but when I heard about the experience that one of my friends had, I was very disappointed. I just cancelled my membership because of it. For a customer focused business, leadership (manager Carla and owner Kelly) has terrible customer service. My friend had canceled her membership once she got into residency in NY, because she knew she was moving. She went in person and filled out the cancellation form. Months later she realized that she was still being charged. They would not provide a refund and claim that she did not cancel because their process is to process the cancellation and then shred the form! You don't even get a copy of your form. I made sure to take a picture of my cancellation form so that they can't pull the same thing on me. All of our friends and family that have Elements memberships are in the process of canceling and we are making sure no one else goes here,

Whatever you do, DO NOT BUY THE MEMBERSHIP subscription. There are better options at places like…read moreHand And Stone, which also includes facials and is cheaper. My sister is having a nightmare experience where they charged her for months even though she canceled her membership before moving across states. They conveniently lost her termination form, although they shred all the termination forms and do not provide you with copies. And the manager Carla was trying to gaslight and say that my sister never signed it. When I cancelled mine, I had to wait 30 days before it went into effect, which is a wild policy-- I don't want to participate in your business, and I'm not trying to. This policy is just a final cash grab. They do not refund on services that haven't been rendered! Instead they make you get gift cards--after this experience, why would we send other people here?