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    Party equipment rental

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    Lake Chelan Wedding Rentals - Tent drapery from LCWR! So gorgeous!

    Lake Chelan Wedding Rentals

    (13 reviews)

    Customer beware! Our contract was written to put entire burden on us while allowing LCWR to rent…read moreequipment that is not fit for grass (unstable) or moisture (not water/weather proof) assumed during an outdoor wedding. Our wooden picture frames (designed for indoor use but they were inexpensive so we didn't mind using them) were not damaged from rain but somehow their wooden equipment (advertised as adequate for outdoor wedding verbally, via email, and on LCWR website) was damaged and the burden was put on us weeks later - possibly after renting to other parties. LCWR admitted to not having insurance or a warranty on their equipment. The contract seems to be set up for LCWR to profit from weather related "acts of god". The contract calls for LCWR to be immune from "acts of god" but consumer assumes "full responsibility for weather related damages". Read VERY CAREFULLY before signing. Other detailed concerns: 1) Bar was poorly assembled upon delivery. Unstable and falling apart. Groomsmen had to spend 1/2 hr fixing the structure of the bar so it could be moved / hold drinks without falling apart. 2) Dance floor was not assembled properly upon delivery. Groomsmen had to spend 1/2 hr taking floor apart and re-securing pieces back together. Orange caution tape was applied by groomsmen in order to avoid trip hazard created by dance floor which would not stay together. 3) Flatware was delivered dirty and stained by rental company. This was discovered upon wedding day. Groom and family had to wash each piece by hand with cold water and cloth the day of the wedding. 4) LCWR crew was witnessed tearing table cloths from tables and throwing them with all contents from the tables onto the wet grass. Candle holders were on the tables and were broken from being thrown to the ground. 5) LCWR owner admits that dance floor was not meant to be set up on grass. Dance floor pieces would not lock together properly and were unstable to walk on, creating safety hazard and preventing proper use of equipment. Based on research (interview/online resources), best practice when setting up dance floor on grass is to put sub-floor underneath in order to improve stability, keep pieces dry and together. Lake Chelan Wedding Rentals failed to provide/set up a dance floor that is usable for an outdoor wedding. Feel free to send me a private message if you have questions about this review. I will respond promptly. I hope this information helps. Good luck to all newlyweds in planning your special day! Hopefully it turns out better than ours.

    My husband and I had a wonderful experience with LCWR! They were very accommodating and met with us…read moreeach time we were in town prior to our wedding. They had so many trendy items to choose from and were great at answering our questions via e-mail throughout the planning process. They were kind enough to send us photos of what we could expect things to look like as well! Jeff and Gwen were really kind and worked within our budget to help us plan the perfect set up. We really wanted the dance floor in between two tents with string lights hung across both tents and we were SO happy that they could make that happen for us. They accidentally delivered the wrong color chargers which we realized the evening before the wedding but were very responsive and delivered the correct ones by the time we arrived on the day of the wedding! I only have great things to say about this company!

    Bounce Lake Chelan - partyequipmentrentals - Updated May 2026

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