We ended up having to cancel our spring wedding due to Covid-19/ shelter in place order and Bear Events was less than understanding. I explained that we were both healthcare workers and have immunosuppressed family/friends and didn't feel comfortable having a large gathering. Wendy didn't budge on a refund, stating "I don't owe you anything." She ended up giving back half my COMPLETE payment, but said it was a mistake and for sake of "customer service" she would let me keep it. Horrible horrible attitude. I would never book with them again. If you do book with them, don't expect to get anything back even during a pandemic. read more