They did a really good job repairing my sandals. I had no tread left (my shoes were worn completely…read moresmooth on the bottom!) and the straps on the side were starting to wear away. As you can see from the photo, they replaced my tread on the bottom of my shoes and repaired my straps. I think I'll get some more years out of these, which is great! Repair time was pretty good too - they can get backed up, but I dropped these off on Saturday and they were ready by Wednesday. I think the damage was relatively easy to repair, so that might have been a contribution to the quick turn-around. I'll be bringing in my boots this weekend - I am definitely pleased with the results of my sandals and my boots also need their tread replaced.

TLDR: expensive, slow, low-quality repairs…read more Roughly 6 months ago I had my shoes repaired here I had a terrible experience. I was inspired to finally write this review because the sole of my shoe has since fallen clean off so my frustration is renewed. I'm no expert, but I don't think 6 months should be the lifespan of a shoe repair. I brought in a pair of oxford docs to be polished and resoled. Notably, there was a crack in the midsole that I requested they repair (I was hoping that they would replace the whole sole but literally just some glue would suffice). They charged me nearly 100 dollars, did not offer me a receipt, and told me they'd call me in about 2 weeks when they were finished. Two weeks came and went and they did not call. So I called them. They stated they did not have any shoes matching my description and asked for information from the receipt (which they never gave me!). Eventually they did find my shoes, but they took another week contact me again. When they did, they told me they had finished my shoes but used the wrong sole, so they would have to redo them. When I finally went in to pick them up, they had totally ruined the finish (gross, thick, gelatinous looking polish), didn't even resole the shoe. They had simply glued new treads on and entirely ignored the crack. I understand that docs can be tricky to resole properly but if they were not able to do what I asked for then they should have a) been up front and b) not charged me 100 dollars. I really regret not saying something....

I have now taken a few pair of old favorite shoes and each time they come back like new! I am so…read moreglad I have a place to resurrect my favorite shoes!

AMAZING SERVICE! I scored a pair of Colehaan Brown Leather Chelsea boots at Goodwill that were past…read moretheir prime with stretch elastic. But given they were quality boots for only $5 at the Thrift Store, I wanted to give them a chance. So, I bought them and took them to Mr. Shine. Let me tell you- I was blown away with how they returned to me. They look brand new and absolutely stunning. The service was incredible and the work they did was beautiful. I HIGHLY recommend Mr Shine Shoe Repair for all your shoe needs. A+++ service and care!

Drove from foco to come look at their shoe selection as it was referred to us by some local…read moreclimbers. They have a cute little shop with a fairly good selection. The staff was friendly and spent a lot of time with us as we went to make a selection on shoes. Prices are that to what you would see online. They did answer all of our questions. I am not sure if I would drive again from foco to Boulder but if I lived in the area i would definitely shop there again in future.

We paid $140. We went over the repairs to be done. They did nothing but GLUE new soles and polish…read morethe boots. Awful. Never go there. 3 weeks all they did was glue soles on.

Customer service and basic competency when it comes to running a small, service oriented business…read moreis lacking here. Drive 20min to Longmont's redwing or anywhere else within a 20mi radius if you have questions before you spend hundreds on boots. Also these are the people Redwing has authorized to sell and service their products in the area. I wouldn't trust the people who run this store to organize a Sunday picnic, let alone run a business. To be clear you are much better off ordering any Redwing products online and researching it yourself. The store is staffed with young associates that can't help much and the system has "been down" so transactions are on paper and with carbon copies. Hope you don't have to order or return anything that is on back order.

Well that was about the most amazing shoe store I've ever been in!…read more The manager/owner? Linda is an amazing woman so kind so personable, truly cares that each of her customers gets the right shoe for what they need. I won't go into deep detail, but after getting fit with the wrong size (Red Wings can be finicky) linda made sure to make the situation right and I could not be more grateful for her! I will only buy shoes from her from here on out

I have visited Little Boot for a number of shoe repairs and have always had excellent service…read more Today I arrived there after searching all over town for laces for my Keen hiking boots. I couldn't find the correct size and color, but the proprietor took time to look for what I needed, found them and gave them to me. Yes, GAVE. While I entered the store as a return customer, I can confidently say that I'll keep returning for all my shoe services and fully recommend this shop to anyone in need of shoe repair or a friendly face.

It's wonderful to have LITTLE BOOT SHOE REPAIR & LEATHER WORKS in Downtown Longmont. Recently, I…read morehad a previously replaced sole come loose and quickly learned that they stand behind the quality of their work without additional expense. That's excellent customer service, and sincerely appreciated!

Can I create a negative review? Bc after TWO YEARS of trying to get my purse back, 2 phone calls…read morefrom other locations that said they found it and just this month, a text from a totally different location that promised it at the Boulder store 3 days ago. "New Manager" kept walking in circles saying it happened before he was there and couldnt do anything, even after I gave him the number of the other location. Still no purse. If one takes money AND an item that I own AND they dontvreturn it, I call that stealing. But, im not supposed to be angry...

This people rip me off, lost the sandals.. It took two weeks…read moreto find the sandals .. I would not recommend them to anybody.. I learned my lesson. Actually if it was up to me I'll give them o for a review..

Customer service 5 stars! Tyler was great! I've made three…read moreseparate purchases at the Broomfield store, and each time I've been lucky enough to be helped by the same salesperson. Unfortunately, her name escapes me at the moment -- and I'm really sorry because she's awesome! A bright young lady with dark hair and tattoos, she's always been incredibly knowledgeable, helpful, and kind. Even when the store is busy and the team is juggling multiple customers, everyone stays friendly and attentive. Great job to the whole staff!

This is actually the Broomfield location I am reviewing, but close enough. Called yesterday for the…read morecost of a full resole on a pair of boots. $80.00. Sounded good. Went in today to drop off the boots. $110. A classic bait and switch, which is illegal. No offer to honor the quote or even meet me halfway and I was in a bind and had no time to shop around. So for $30 more they not only get this bad review, but I will not do business with them in the future. Neither should you.

I brought 4 items for cleaning. A puffer coat and vest, linen pants and a sweater. When i went to…read morepick up, vest and coat looked like they had not been cleaned. I requested linen pants not be pressed. They were pressed, and due to darker, color had a shine all over them and seems had lightened marks due to being pressed. The sweater had some marks where soup splashed. It still had all the marks and i even scraped off a tiny bit food residue at pickup. I asked that they all be redone. Coats and sweater were much improved but linen pants are destroyed. No offer to dismiss and charge. Oh, and the associate made a comment to me about significant amount of redo's on my account. This place might be fine for business shirts or very basic, standard cleaning if no other cleaners is convenient.

lousy job on my my suit, wrinkled inside lapel. The lapel looks awful all the way from the top to…read morethe bottom the suit doesn't hang right and is wavy on the bottom what a horrible job. I brought it in because it had a teeny little spot on the lapel. There were no wrinkles now there are that's messed up. Guess I should not expect more from a company that can't change their sign in over a year cachet cleaners did a good job these guys -no. Wish I could post pictures.

Dropped off 3 shirts for a job interview on sunday and the girl told me they'd be ready tuesday for…read moremy interview on Wednesday. I showed up Tuesday to pick up my shirts and they were ready, although i never received an email saying so until after I picked them up. I'd give more stars, except there was quite a line (apparently they lost another customer's order) and there was nothing extraordinary about this dry cleaner, other than they were on time and my shirts were clean.

Truly a horrible experience. We're way too aggressive with my suit, broke every button including…read morethe ones on the pants. Didn't even tell me when I picked it up and when I went to wear this for an event, I noticed the buttons had been replaced and on top of that the stitching is horrific that's it's pulling the sleeves. I'm am incredibly disappointed. I have called and not heard back so now leaving this review. Do not go here.