Slickest dry cleaners I've been to. Turn around time on three alterations was less than a week.read more

Champion cleaners is great and I highly recommend them for your dry cleaning needs. they are…read moreprofessional and prompt and know my name when I walk through the door. They are a top-shelf operation and Louisville is lucky to have them!

I took them a very delicate silk dress that I was planning to wear to my nephew's wedding. They did…read morea great job. Unfortunately, we got Covid, so didn't go. Hope to wear it at some point. The plastic bag also really helped keep it mostly wrinkle free, as I'd packed it before we got sick. When I took it back out of the suitcase, it looks good. Will take other clothing there, as needed.

So kind and amazing results! First time they saved my favorite white vegan fur sweater from some…read moremystery gunk in the pocket. Came back Ike new! Second time, I brought a dress for a wedding in the 11th hour and they read the tag and gave me step by step directions to hand wash it at home. Came out perfectly in just a few hours! I cannot recommend a business more! All the stars. All of them.

I drove 20 minutes to Champion Cleaners because I specifically needed a place that could handle…read moreboth dry cleaning and alterations. I had a few pairs of pants that needed hemming, and before making the trip I checked their website, which clearly stated they offer alterations. There was nothing mentioned about any exceptions or special requirements. I arrived right when they opened, walked in, and the first thing the associate asked me was if I knew the inseam measurements of my pants and what length I needed them to be. I was honestly confused by the question. I don't know my inseam measurements -- that's the whole reason I came to a cleaners that offers alterations. I expected they would measure the pants, or measure me, and determine the proper length. She told me they don't do that and that customers have to come in with their own exact measurements. This was never stated on their website. Had that been communicated upfront, I would've come prepared or gone somewhere else and saved myself the trip. On top of that, the interaction wasn't very friendly or welcoming. The whole experience felt dismissive and inconvenient, especially after going out of my way first thing in the morning. Really disappointing experience and not what I expected based on how their services were presented online.

Cannot recommend better! My suits had been stained and I thought in-repairable. They crushed it and…read morewill be back for any dry cleaning. They are a busy location which makes sense with the quality and value in mind.

Locally owed by the same husband/wife team for years and you can tell! Wonderful, friendly service…read moreEVERY time; and we've been coming here for years. We normally bring our king size comforter in but lately have been doing clothes, & never an issue with anything. Competitively priced and wait time is always appropriate. Highly recommended this business!!!

Helpful, friendly service. The owner is often present and the other workers are nice. They do not…read moredo the cleaning on premises, which may deter some, but I have always had good results.

Truly a horrible experience. We're way too aggressive with my suit, broke every button including…read morethe ones on the pants. Didn't even tell me when I picked it up and when I went to wear this for an event, I noticed the buttons had been replaced and on top of that the stitching is horrific that's it's pulling the sleeves. I'm am incredibly disappointed. I have called and not heard back so now leaving this review. Do not go here.

Get my work clothes dry cleaned here and anything else I need -Lots of very expensive items. John's…read morehas fair prices and always takes great care of my clothes and cleans them well. They are also always ready on time.

As a first time customer, I should have read this business' reviews before I dropped off my leather…read moreboots for repair and polish. Took about 3 weeks (though it was written on the paper ticket otherwise). The employees told me it takes a long time to get shoes done there, but it was the second employee who told me that I should wait for an email once my boots are finished (and not look at the date on the ticket). The boots came back with the heels replaced and painted, but the polishing job was minimal and I could still see the scuff marks. I commented on this in front of the third employee (my 3rd time in the store), but she didn't respond. My husband and his friend agreed that the scuff marks of wear are still visible and the boots don't look polished at all. John's Cleaners sends customer's nice emails, and so I responded to their email with my complaint. That was 3 days ago and I haven't heard anything. My husband and I will never go to this cleaners. I will be taking my boots to yet ANOTHER place in order to get them polished.

Simply the worst customer service I've experienced in my 42 years. Situation: I had cleaning to…read morepick up that I dropped off a week ago. I also got a voicemail from "Joanna" saying that I had a pickup that was 60 days overdue. I am not missing any clothing that I'm aware of. The teenager who took my ticket didn't say "hello", "hi", or "welcome". She simply stared at me annoyed across the desk. I gave her my ticket and she annoyedly got my clothes. I then explained that I had a voicemail from Joanna saying that I have clothes that are 60 days overdue for pickup. She looked at me and said, "What you talking about?" I explained again that I'm not missing anything to my knowledge, and I played the voicemail for her. She poked around, annoyed again, and said "well if you're not missing anything then it's not here". I paid ($63!) and even gave her an underserved yet polite "thank you" to which she said nothing. Incredible. Never going back to John's Cleaners.

Waiting, waiting, waiting: at the counter. For them to apply or even locate a gift certificate they…read moresent to me and I brought in ($215 worth!). For them to realize how over-priced they are. For clothing of any type to be finished. I've been waiting a month for a handbag to be cleaned ($85!). I brought in a small dog vest to have a patch sewn on and they magically put it in the wrong place. Still waiting for that to be done, too. I've had it with these guys and am taking everything from now on to a different shop (the one on 32nd near Lowell).

The service is great. They are prompt responding to my questions, always pick up and drop off on…read moretime, and do a good job cleaning my clothes.

this is the most unprofessional, most unorganized contents cleaning company I've come across. they…read moredon't show up when they say they're going to which hurt me at work, and constant rescheduling. i couldn't deal with them. I do not recommend this company at all.

Everyone I spoke with we're very professional and helpful with everything I needed. The ladies who…read morepicked up and delivered my belongings were great!