TLDR: expensive, slow, low-quality repairs…read more Roughly 6 months ago I had my shoes repaired here I had a terrible experience. I was inspired to finally write this review because the sole of my shoe has since fallen clean off so my frustration is renewed. I'm no expert, but I don't think 6 months should be the lifespan of a shoe repair. I brought in a pair of oxford docs to be polished and resoled. Notably, there was a crack in the midsole that I requested they repair (I was hoping that they would replace the whole sole but literally just some glue would suffice). They charged me nearly 100 dollars, did not offer me a receipt, and told me they'd call me in about 2 weeks when they were finished. Two weeks came and went and they did not call. So I called them. They stated they did not have any shoes matching my description and asked for information from the receipt (which they never gave me!). Eventually they did find my shoes, but they took another week contact me again. When they did, they told me they had finished my shoes but used the wrong sole, so they would have to redo them. When I finally went in to pick them up, they had totally ruined the finish (gross, thick, gelatinous looking polish), didn't even resole the shoe. They had simply glued new treads on and entirely ignored the crack. I understand that docs can be tricky to resole properly but if they were not able to do what I asked for then they should have a) been up front and b) not charged me 100 dollars. I really regret not saying something....

These guys did a great job fixing up my boots! The soles were totally disintegrating and they made…read morethem like new!

I have now taken a few pair of old favorite shoes and each time they come back like new! I am so…read moreglad I have a place to resurrect my favorite shoes!

AMAZING SERVICE! I scored a pair of Colehaan Brown Leather Chelsea boots at Goodwill that were past…read moretheir prime with stretch elastic. But given they were quality boots for only $5 at the Thrift Store, I wanted to give them a chance. So, I bought them and took them to Mr. Shine. Let me tell you- I was blown away with how they returned to me. They look brand new and absolutely stunning. The service was incredible and the work they did was beautiful. I HIGHLY recommend Mr Shine Shoe Repair for all your shoe needs. A+++ service and care!

excellent service, they have good repair prices and the quality in their work it is very good…read more the owner always is there to welcome customers.

I have visited Little Boot for a number of shoe repairs and have always had excellent service…read more Today I arrived there after searching all over town for laces for my Keen hiking boots. I couldn't find the correct size and color, but the proprietor took time to look for what I needed, found them and gave them to me. Yes, GAVE. While I entered the store as a return customer, I can confidently say that I'll keep returning for all my shoe services and fully recommend this shop to anyone in need of shoe repair or a friendly face.

Drove from foco to come look at their shoe selection as it was referred to us by some local…read moreclimbers. They have a cute little shop with a fairly good selection. The staff was friendly and spent a lot of time with us as we went to make a selection on shoes. Prices are that to what you would see online. They did answer all of our questions. I am not sure if I would drive again from foco to Boulder but if I lived in the area i would definitely shop there again in future.

We paid $140. We went over the repairs to be done. They did nothing but GLUE new soles and polish…read morethe boots. Awful. Never go there. 3 weeks all they did was glue soles on.

Customer service and basic competency when it comes to running a small, service oriented business…read moreis lacking here. Drive 20min to Longmont's redwing or anywhere else within a 20mi radius if you have questions before you spend hundreds on boots. Also these are the people Redwing has authorized to sell and service their products in the area. I wouldn't trust the people who run this store to organize a Sunday picnic, let alone run a business. To be clear you are much better off ordering any Redwing products online and researching it yourself. The store is staffed with young associates that can't help much and the system has "been down" so transactions are on paper and with carbon copies. Hope you don't have to order or return anything that is on back order.

Well that was about the most amazing shoe store I've ever been in!…read more The manager/owner? Linda is an amazing woman so kind so personable, truly cares that each of her customers gets the right shoe for what they need. I won't go into deep detail, but after getting fit with the wrong size (Red Wings can be finicky) linda made sure to make the situation right and I could not be more grateful for her! I will only buy shoes from her from here on out

Customer service 5 stars! Tyler was great! I've made three…read moreseparate purchases at the Broomfield store, and each time I've been lucky enough to be helped by the same salesperson. Unfortunately, her name escapes me at the moment -- and I'm really sorry because she's awesome! A bright young lady with dark hair and tattoos, she's always been incredibly knowledgeable, helpful, and kind. Even when the store is busy and the team is juggling multiple customers, everyone stays friendly and attentive. Great job to the whole staff!

This is actually the Broomfield location I am reviewing, but close enough. Called yesterday for the…read morecost of a full resole on a pair of boots. $80.00. Sounded good. Went in today to drop off the boots. $110. A classic bait and switch, which is illegal. No offer to honor the quote or even meet me halfway and I was in a bind and had no time to shop around. So for $30 more they not only get this bad review, but I will not do business with them in the future. Neither should you.

I would never recommend. I took a pair of boots in a couple months ago and the service was…read morehorrible. When I retrieved my boots, one of the shoe laces had been cut and was tied back together... Not only that, but there were other parts of the shoe lace which looked purposely worn down. The leather and an eyelet had been cut into as well; I suspect there was a slip of a tool which cut the shoelace and the shoe leather. The other shoe was fine. I told the man who was there, whom I assume to be the owner, that the shoelaces were never broken and were not worn out when I brought them in. I tried to use logic and compare the worn shoelace to the unworn shoelace on the other boot. He argued with me, claiming that I must have taken them hiking and broke the shoe lace. When I told him that I do not take these boots hiking, he then told me I must have tripped off of a sidewalk to ruin the laces. He then tried to sell me laces from the store. When I wore the shoes, I noticed the insides to be warped. After a week of wearing the "repaired" shoes, the heels started to come apart again. I understand mistakes happen, but this was a poorly done job and I was lied to. Please save your loved shoes by going elsewhere.

I brought 2 pairs of nice boots in, 1 for suede stains and 1 for a basic cleaning. They told me it…read morewould cost $35 for them to "try" to remove my suede stains. I turned that down and asked them to just complete the basic cleaning for the other pair of boots which cost me $10. They said it would be ready in a week and they would call when it's ready. A week and a half later I still hadn't heard anything so I called to inquire and I got a rude response for not having my ticket on hand for the store owner to retrieve the boots. Overall, I was unimpressed with the customer service and communication on their behalf. I couldn't believe the attitude I was getting for THEIR mistake of not calling me in the first place. The shoes were cleaned fine (not great) but I will not be taking any of my items back there, nor do I recommend anyone else to do so.

I am new to this store and have now visited 2 other Red Wings stores. Susan at this location in…read moreLongmont has made our family a true believer in the products they sell and THIS store....

10 Jan 24 5pm. After a horrible experience at another Red Wings store, I decided to give this one a…read moretry. When I walked in there were 2 other customers in front of me. The lady working was helping 1 while the other was waiting. So I started looking at boots. Once she finished with customer #1, she proceeded to help customer #2 and myself. She recommended a couple of pairs of boots in my size, since they didn't have the ones I wanted. Based on her recommendations, I ended up buying a pair of the Apex boots, and some custom insoles. A 4th customer had walked in while she was helping us, so she also began helping him. The lady was very knowledgeable, very customer service based and did an outstanding job during her afternoon rush. I have come to realize that Red Wing Boot stores are hit or miss, and this on is DEF A HIT. Thank you Red Wing boot store employee. Shawn