My colleague reached out asking for a virtual wine tasting experience for a team building workshop happening in ten days. I contact Bottles Nation via online and they responded immediately. I was at their mercy because of the time sensitivity for this workshop.
When I say Michelle S. and her team went above and beyond to make this happen for us, I am not exaggerating.
I'm already stretched and did this so quickly that I made a mistake with the State for shipping. Day of I find out the wine package will not be delivered to one of my nine participants. Ouch.
Bottles Nation helped find a solution and had the wine delivered to her within a few hours, right before the event. This was my fault, they jumped into action, saved the day and completely took care of us. I am very impressed with Michelle who I worked with via email and phone, she's great!
I sent out a feedback survey to the team after the experience asking if they liked the wine, if they'd be excited to do another virtual wine tasting, if they'd like Ryan to be their Sommelier again and a scale of how much they enjoyed the experience overall. Gold stars on all of the responses. They really like Ryan and truly enjoyed the experience. We will definitely be booking them for more team building experiences. read more