Ordering was easy and delivery was as promised but the balloon centerpiece was nothing special and they glued one of the numbers on upside down so I had to very carefully detach it (thankfully, it didn't pop) and reattach it myself. My guess is that their larger balloon installations are impressive but I wouldn't spend close to $100 for this product again. read more

So many options to select from on the website! I ordered at 8am and my order was ready in less than 2 hours. The only weird thing I had happen is I kept ringing the door bell and no one answered until I called but they were super apologetic. Also one of my balloons came off the ribbon it was tied to but it could've been because it knocked on my ceiling, will definitely give them another shot! read more

Everything that I have ever ordered from Luft has been wonderful! My inside bursts look great for up to 4 months. I have a foil stars stand up piece that will be 3 years old in July! The team is so creative and kind! They also give back to the community! Thanks Elaine and Team Luft for making my world a more joyful place! read more

Elaine is a true artist. Her vision, creativity, and attention to detail are unmatched, and it's clear that every project she touches is infused with passion and purpose. Elaine doesn't just design balloon displays, she creates experiences. Whether it's a storefront installation, a private celebration, or a large-scale event, she brings an energy that elevates everything around her. She also leads with heart! Her commitment to giving back to the community and building a business with soul is deeply admirable. If you want something show-stopping, unforgettable, and designed by one of the most talented creatives in the industry, go to Luft Balloons. Chicago is lucky to have her. read more

Luft is our favorite balloon provider in town! They are a thoughtful and kind company that truly brings joy to the Chicago area. When our kiddo was born early in the summer of 2020, they bumped up our outdoor balloon delivery and installation so that it arrived the day we came home from the hospital which was such a special surprise for all of us! We have attended multiple of their events in their space over the years which my young children LOVED, the joy! We order from them for special moments like baby showers or birthday balloons. I have never been let down on the product selection and service. Their customer service has always been on point, most recently I ordered a standing Valentines balloon for the kiddos and realized I wanted a different option (the Huggable Bear was SO CUTE) and within moments of my email they said no problem and switched my order for me. We have been at home so much these last couple years and Luft Balloons have helped us bring much joy into our home. read more

Luft Balloons - Balloon Services Near Me - Chicago, Illinois

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I got exactly what I wanted when I wanted. The arrangement looked led great and was delivered in excellent condition. I ordered a few days beforehand if that helps. I got texts when the driver left and when was close. Would definitely recommend. read more

Luft is a true gem! Their installations are creative and beautiful, and their customer service is fantastic. I've ordered many times in the past, and will absolutely order in the future. We had a minor miscommunication about the design of a burst, and Elaine sent someone back immediately to adjust so we could have a great design for our event. Thank you, Luft! read more

I've been working with Luft for over 8 years and no other balloon company comes close to doing what they do. I'm a former event planner and I used to work for a major University, where I planned building openings and other large scale, multi day events. I have a lot of experience working with vendors and the challenges of event decor. Elaine is an artist and she is a wonderful partner to work with. She is innovative creating new and different experiences every time we work together. She's done everything from balloon bouquets for me to massive installations down the front of my house spanning two stories. We created jungle for my daughter's second birthday party by using helium balloons to suspend "vines" - it was magical to walk through and people still talk about it 5 years later. This past February Luft did a massive installation for me and filled foil balloons with helium and they lasted OVER A MONTH (my kids didn't want me to take them down). Yes, latex balloons don't last as long but that is true of all latex balloons (google it). She has the best and most extensive foil offerings, her foil quality is excellent (hence the foils lasting for over a month) and the range of colors for her latex balloons are phenomenal. Luft is the only company I use when I want balloons. read more

Luft Balloons - Balloons - Balloon Services Near Me - Chicago, Illinois

I had balloons ordered from a website and went to Luft to get them filled on Friday, with the hope of having them floating and available Saturday for my bachelorette. Sadly most of them were on the floor within 6 hours of bringing them home. I would appreciate if the company would provide a refund for their crappy helium services as I paid $50 for the air! read more

Luft Balloons - Of the 15 balloons filled, only 4 are surviving after 6 hours of pick up - Balloon Services Near Me - Chicago, Illinois

Ordered balloons to be delivered the day before my daughter's birthday so we could surprise her when she woke up and by the time we opened the bag the next morning the latex balloons were no longer floating. When I flagged this issue to the company, they told me it was my fault for not reading the product description carefully enough because it states they will only float for 18hrs and that i should have ordered them to be delivered as soon as I needed them. Please learn from my mistakes: when they say they only float for 18hrs, they mean it. They will literally self destruct at 18:01. If you are looking for helium filled balloons, I recommend ordering from other local companies with higher quality products and kinder customer service. read more

Luft Balloons - Special delivery: sad birthday balloons - Balloon Services Near Me - Chicago, Illinois

Still love the company and what they stand for. I ordered a balloon burst for my son's birthday and it is still 'standing' 2 weeks later without a single balloon popping. read more

Great service! We just wanted a basic birthday balloon bouquet delivered to downtown Chicago. Balloons were very high quality, and the delivery service was prompt and reasonable. Thank you! read more

Luft Balloons - Basic helium balloon bouquet with two foil balloon add ons. - Balloon Services Near Me - Chicago, Illinois

They did AMAZING and were so helpful when I ordered last minute. The two women that helped me ended up helping change up the bouquets I ordered so they were cuter and more on theme for the bachelorette party. Also these pictures do not do them justice. I will definitely be coming back. read more

Luft Balloons - Balloon Services Near Me - Chicago, Illinois

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Ill start with this. I'm not saying to not go here for you balloon and party needs. They do some really great work that we have admired in our neighborhood, but if you want gender reveal balloons or need something kept secret don't go here. Read below for the rest. My wife and I were so excited to support a small, locally owned business for our gender reveal party so we decided to purchase sex-specific balloons for the party. However, we didn't want to know the sex of our baby until the party so we had a friend place the order for us. Due to her work schedule she was unable to pick them up and my wife had to, so our friend left comments on the order that it needed to be concealed. My wife also called twice (once before the order was placed and once after) to confirm that the balloons were going to be concealed. On the day of the party my wife walked into LUFT balloons to pick up the order and without even asking her name or order number they instantly blurted out "are you here for the its a boy balloons," ruining the surprise for her and taking away from a moment that was supposed to be ours together. In follow up calls and emails, LUFT claims that they never received the comments our friend put in the order and that they had no way of knowing that the order was ours. Furthermore, in email correspondence they specifically said '"We don't do Gender Reveal Balloons" which would have been really nice to know before we placed the order when we were told that they could be concealed 100% and that she would not find out the sex of our baby. The most frustrating part of it all is that they won't take responsibility for what happened. In my opinion an apology isn't a true apology if its attached to qualifiers like theirs was (which placed all the blame on us) On a more positive note, I will say this so I don't get accused of trying to bring down a small business. The balloons did turn out really well. We were happy with them. They did offer a bouquet to celebrate the birth of our son when he arrives, which we do really appreciate but are going to decline due to the negative associations that we personally have with LUFT balloons. We're disappointed in losing that moment together and frustrated with the lack of a true apology. read more

This place is the best! I ordered a last-minute balloon bouquet for my niece. They were able to deliver next day for $6, and the quality of the balloons is WAY better than other places that cost twice the price and charge a TON for delivery. Please open a store in washington, DC! read more

Luft Balloons - Great balloons! - Balloon Services Near Me - Chicago, Illinois