I needed shoes for my lymphedema…read more Shoe fly got me comfortable shoes Not cheap but well made

Had an amazing experience being fitted for shoes by Rick. I have impossible to fit feet-- bunions…read moreon one foot, two surgeries on the other, orthotics, narrow heels, and overall extremely sensitive feet. It is virtually impossible for me to find comfortable shoes. After trying multiple rounds of online shopping/returning and another in-person shoe store, I decided to come to shoefly. Rick understood my needs and was able to suggest styles of sandals, shoes, and sneakers based on my issues. He was very patient with all the shoes I tried on (I think I was there for an hour and a half). When we finally found a pair of sandals that fit, there was an area with stitching on the inside that irritated my foot, but he was able to take it to the back and smooth it down. At the end we had several successes and I am thrilled.

What I like about this store is the shoes are really good quality, are truly comfortable, have lots…read moreof options and colors to consider, and the staff was very helpful. Win! Win!

I had such a pleasant experience, purchasing shoes at comfort one in Mclean. The owner of the shop…read morewas very knowledgeable. Patient kind and understanding of my needs. He discussed the nuances of the different brands in order to help me make a selection which was right for me. I can't think of the last time I had really good service in a shoe store, but this was a pleasant surprise. excellent shopping experience. There's also a machine that reads hotspots on your feet to better determine size with and insole needs. Very happy with my shoes.

I love love love Comfort Shoes! Most importantly, they carry a wide selection of wide width…read morewomen's shoes as well as a smaller selection of men's. And, as important to me are the many choices of very stylish shoes that are available in wide widths. Sales are great, I've purchased three pairs recently of shoes at 50% off :-).... I shop for shoes at the Alexandria, McLean and Washington DC stores and all are equal in choices of shoes and exceptionally friendly and patient employees. Go, people with wide feet, especially. You will enjoy and be rewarded by the many cute styles (no SAS for me) in W I D E widths not found in the majority of shoe stores in the US with the exception of stores in Europe (in the past where I've purchased many pairs of shoes and sandals)... Thanks, Comfort One for appreciating women's long overdue need for choices in wide widths shoes, boots and sandals plus recognition of women's loyalty and purchasing power!!

The Comfort shoes staff provides excellent service…read more Their shoes address multiple foot concerns.

Located nextdoor to Staples. This DSW location is similar in space compared to other DSW stores…read more The only thing with this DSW was the clearance shoe options. Maybe, i should come earlier in the day, but i have came here multiple times and i can never find a shoe in my size and a style that i like. I really like other DSW in other locations because they have variety, but this particular one i think my shoe size and my preference in style is being taken earlier in the day. Just like that saying early bird gets the worm. I will give me them other chances since they are close to home.

This wasn't the shopping experience we were anticipating. Upon walking in, the store is large and…read morewell organized; however, the merchandise selection was less than desirable. Many of the shoes felt outdated and didn't align with the styles we typically enjoy purchasing. We were visiting the area and planned a full shopping day. We generally love DSW, but this particular location seems to offer a lower-quality or less trend-aware selection, perhaps the buyers for this store aren't keeping up with current fashion trends. The store was also fairly empty, which stood out, especially since it's located in a busy shopping center where other stores were bustling with customers. Another difference we noticed was that most of the staff were gathered near the registers. At other DSW locations, we usually see associates walking the floor and actively assisting customers. Overall, it was an okay visit, but not one that met our usual expectations for DSW.

Every fashion-maven knows that finding the perfect shoe at the right price is a Cinderella moment…read more Once this match made in heaven occurs, savoring your designer shoes requires researching the best cobbler who will take care of your red-soled babies like his own. Well, I've found the best cobbler on the 2nd floor, over the McDonald's in Tyson's Corner Mall. This place can repair, protect and revitalize your shoes. From giving your designer digs a rubber or their interesting shiny red sole to new welting for your cowboy kickers to stain protecting. They do it all and quickly.

I stopped by The Shoe Shoppe in Tysons because I have a pair of slingback heels that I love, but…read morethe back strap constantly slips off my foot and makes them almost impossible to walk in. I really wanted to wear them to my cousins wedding and this shop came recommended. I originally thought the strap needed to be shortened, but the staff suggested a different fix. They told me that adding a pad under my foot and a non-slip band on the strap would solve the issue. It helped a little, but not completely leaving me somewhat disappointed. In addition to not receiving a complete fix, what really disappointed me was the service or lack thereof. The man working there barely looked up from what he was doing and never asked me to try on the shoe to see the problem for himself. He gave short, vague suggestions and seemed uninterested in actually helping. I had to walk back and forth to the shelves three separate times to find the products he mentioned, rather than him taking a moment to show me where they were. The whole interaction felt dismissive and rushed. The shop itself is tucked away inside Tysons Mall, so it is easy to miss unless you are looking for it. While it is convenient if you are already nearby, I would not make a special trip back. For a store that specializes in shoes, I expected more attention and care. The experience left me unimpressed and still struggling with the same pair of shoes.

My grandchildren are growing taller and their shoes needed some love. Shoe Train has a nice…read moreselection of shoes for children of any age. Shoe Train is my favorite store to measure and fit shoes. I have been coming to Shoe Train with my own kids and now, my grandkids. My granddaughter grew two shoe sizes. We found a nice pair of shoes. Service was fabulous. We had a really nice lady measure my granddaughter's feet. We tried on a couple of pairs of shoes and decided on a favorite. I think the shoes are fairly priced. You pay a little more for the time and attention you receive. One granddaughter down and one to go, see you this weekend Shoe Train. Thank you.

I decided to go back in because I really need my children's foot measured and I didn't want I order…read moretheir shoes online or get them some place random. This experience was much better. The two people I dealt with the initial visit were not there. There seemed to be about 3 salespeople working and the one I worked with was extremely friendly. They have a great selection. I can't emphasize that enough. I got some ugg books for my daughter along with unicorn tennis shoes and ASICS for my son. This was a much better interaction. I'll write the first one off as a fluke.

3.20.22 This…read morelocation is much larger than the one by my house. It has two levels whereas my local store has one. This location also has a large selection of designer merchandise for apparel, shoes, and skincare. It also has a large selection of sunglasses, which I am on a mission to purchase a new pair of cat-eye style. I didn't find one that I liked so the quest continues. My friend and I tried Herve Leger dresses, which we only found in the XS size. They also had a few pairs of Gucci, Valentino, and Jimmy Choe shoes. I had sticker shock looking at the price tag even though it was discounted. I could never bring myself to buy a designer brand unless I got it from a second hand store or consignment shop. Checkout line was long on a Sunday afternoon, but it moved pretty quickly.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

Had an amazing first experience over the weekend. I was a bit overwhelmed at first because there…read morewere so many customers being helped when I first walked in. However, within about 5 mins I was offered help. The man who helped me was extremely personable and made my two year old daughter feel comfortable to ask for what she wanted. Although the guy that helped us was planting seeds to get my daughter to one day be a Kappa Sweetheart, he was still a pretty nice guy lol. Will be back in a few months when it's time for new shoes!

We went to the store because it specializes in kids' shoes and we wanted to measure our daughter's…read morefeet. It was busy so we signed in and started looking around while we waited. An employee saw my husband opening a box to check out a pair of sneakers and ordered him not to touch the boxes. When I told the man my husband was merely looking for a pair of sneakers, he snapped: "do what you want!" This store is not friendly to customers and doesn't want people to apparently touch anything, even though they barely have any shoes on display to inspect. The brand my husband was looking at had nothing on display and he put the box back exactly where he found out. We were disgusted by how we were treated and will never be returning. And to be disrespected like this in front of children?! A terrible example.

Although there are several DSW shoe stores near my home, I keep coming back to this one! The…read moreinventory in stock is one of the largest in the DMV. Also, they are great sales and prices on their clearance items, which is fully stock with shoes that are more in style and in season; not as dated as some stores. I would agree with some of the comments here that at times when I come to the store, the customer service is a hit or miss. There are times when you are greeted as soon as you come through the door and/or someone ask if they may be of assistance. Other times, it can be crickets and the staff here seem to walk around as if they don't want to be bothered. lol. This does not bother me personally, but I can see how others may be offended, especially when you're spending your hard earned coins in this store. A little customer service, goes a long way.Other than this, I have no complaints. Between the huge selection that seems to be ever-changing and well stocked items for males needing larger sizes, this store is the place to shop for me. For males, there is a huge selection of male athletic, hiking/walking shoes, and dress to casual shoes as well. As for the females, there are plenty of shoes, variety of styles, and accessories (bags, belts, clothing, etc). as far as I can see across the floor of the store. You can't go wrong with this place...imho. Of course, I'll be back. And, I recommend For the conscious buying "shoe lover" --as they call it here looking to save a few dollars or buy shoes on the cheap.

This DSW unfortunately did not have a large selection of shoes and we noticed the prices on some…read morepairs were higher than other DSW locations. We will visit another location or online in the future for a wider selection of products.

This is a great shoe store, you can find anything you need and if by any chance it's not on the…read morestore, they find it for you. Today I came to buy my working shoes, I couldn't find it, but CICI went above and beyond, she look on my account and find it for me, that was really great, I'm so very happy and pleased with their assistance. I will keep coming back for sure. Thanks Cici!!

I don't normally review places like this, but the customer service was really excellent. I was…read moregreeted by multiple people when I walked in. They were very helpful and I was in and out quickly. I did not buy shoes, but my wife wanted a gift certificate from this place which also tells me it has good quality shoes.