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    Shoe Train

    4.6 (84 reviews)
    ModerateShoe Stores
    Closed 9:30 am - 6:00 pm

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    7 years ago

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    Marina F.

    Thank you so much Trish! We really appreciate it!

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    Marina F.

    Thank you so much for supporting our small business, Alyson!

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    Page 1 of 3

    Ask the Community - Shoe Train

    Review Highlights - Shoe Train

    Even during Covid, they were so polite on the phone and brought my order out to me.

    Mentioned in 2 reviews

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    Road Runner Sports

    Road Runner Sports

    (209 reviews)

    $$$

    I am pleased to say that I had a 5 star experience here at the Rockville Road Runner Sports, and it…read morewas all thanks to Nazar. I bought a pair of shoes a week earlier at the Road Runner in Arlington and came in to exchange them as they didn't have enough arch support for me. Nazar was able to find me some great stability running shoes. He also broke down the pricing for the VIP membership to me in a way that made it easy to understand. After looking at my receipt, Nazar noted that the Arlington branch hadn't included my military discount when I bought my first pair of shoes. He was able to rectify that. I'm very happy with the shoes, and was very pleased with the customer service I received from Nazar.

    Buyer Beware of VIP Program! I bought shoes over five years…read moreago at Road Runner Sports in Rockville. They have a VIP program that charges your credit card $49.99 every year (oddly, I did not see this charge before 2024 so I can't say if I was charged this before but have confirmed for past two years). I wasn't aware of this $49.99 charge and have apparently been charged annually for the past five years. I learned this when I was able to scan for reoccurring charges on my card. I called the company in California and they would only give me $45 dollars back. Talk about a scam. Please check your credit card statements--seriously. Save yourself the money. What's more concerning is that the charges continued even after my credit card number changed, meaning they were able to update my card information on file under the disclosure agreement you sign when you join their program. P.S. Rent-A-Center does this same scam job as well. As I had the same issue when my appliance broke and had to rent something for my home. they did the same thing with their "VIP' program. Except theirs was monthly of $33!

    Shoe Train - shoes - Updated May 2026

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