I am extremely disappointed in our treatment, the lack of professionalism and the constant…read moredismissive behavior that we were rendered on Saturday May 2, 2026. An experience that was supposed to be memorable, ruined by an employee who was more concerned with upselling a used tux than helping my son find something for his first prom. The lady that was there was kind and welcoming. Unfortunately we were helped by an older man who had locks and glasses. Never did extend his name. (Edit looking at other reviews his name may be Dew or Drew) When we first got there it was super busy. This is understandable considering the size of the store and only two employees on the floor. My family and I patiently waited for 15 minutes to let the man know why we were they, in which he says we are late prom people and we should have gotten a look together weeks in advance and that the rental requires 30 days in advance and they would not be able to receive it. We were told we would have to find something in the store , he points to a rack against the wall. I was under the impression that these were rental tux's. He never took time to explain any of it. After being there for another 45 minutes of waiting to get help because he kept saying he would be with us but then taking people who came in after us, we finally got to the point where he talked to me and told my son to try on the tux we found. It was perfect. Looking at it, it didn't need anything done. Mind you I'm thinking this is a rental because there is not a price on it, the size tags are ripped off and you can visually look and see it's been worn, not to mention the bow tie in the pocket. When my son comes out of the dressing room, he ignores my kid and has small talk with a lady who came in with her kid. When he decides he is finished with the conversation, he looks at my son, and says ohhh you found something. It's $450. I said this is not a new suit and where do you see $450 because there are no tags on this and the size patch was cut out, this tux is worn. I said I thought this was a rental? He then says well the rentals are basic, I can go get you a catalog and walks off again. I am highly upset and I wanted his first experience to be special. It was not. Trying to support a black owned business and got treated like a peasant in the process. The funny thing is, if he knew who I was and what I did for a living, I guarantee he would not have done all of that. Treat people right! You never know who could be a blessing to you. I really do hope the owner reaches out to me. I would love to have a conversation. I have attached pics of the "basic tux" we wanted and the timeframe on the website that we would have indeed gotten the tux on time. Update: I wanted to reach out to them on their business page on Instagram to let the owner know about the interaction. I will include photos. I was blocked from their page after sending the message.

Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

This store has gotten very expensive over the years. I didn't even have anyone offer if you need…read moreany assistance we can help. I had to actually ask my own questions. They also advertised a sale. Trust me it was only on very limited scrubs. I just think $26.00 on pretty much every top is a little bit on the high side. Now that's just me. I will continue to shop on line you get much better deals.

I was in desperate need of a lab coat and knew just the place to go. I had previously purchased a…read morefew pairs of scrubs from this particular establishment so I knew the quality of their products. As I was pulling into the parking lot I thought the store was closed due to half of the windows being boarded up. Apparently they are doing construction. I walked in and was greeted by someone named Janette. She was extremely friendly and very helpful. There was a young lady in the dressing room and she grab the wrong size and Janette was eager to help her by getting her the sizes she needed. I didn't know that they a rewards card and she signed me right on up! You can tell she really enjoys her job. There's nothing better than good ole excellent customer service!!!!

The workers here were so kind heart and really helpful. I especially want to thank Talia the store…read moremanager.

I do not recommend this location. I have been here several times and each time no one ever greets…read moreyou nor does anyone ever offer help. The customers always has to ask. They are so unprofessional in there. I would rather go to Snipes on 14th St then here. Or go to Champs, DTLR or any other sports shop where at least they always ask can they help with anything. I only had one guy tell me have a nice day as I was leaving the store. If you want more of a better atmosphere, run don't want to another store because this Snipes is not the place. I am only giving it 3 stars because the cashier was nice once I got in line after helping myself.

Really great store! Great selection of jerseys and cleats. Staff are very helpful and polite, as…read morewell.

Very kind staff, great selection of top notch products, even have a lot of kids gear. Incredibly…read morepleased with our purchase and the experience.

We visited the Timberland Outlet in Arundel Mills Mall, Hanover, Maryland this past Saturday. My…read morepartner was looking to try on Timberland shoes for sizing as he was considering purchasing shoes that he had seen on the Timberland website. They didn't have the specific shoes he wanted from the website in the store. The sales person was extremely helpful he found a shoe in the size my partner needed and got it ready for him to try on even though he wasn't purchasing in the store. Very nice. I wasn't planning to buy or try on anything but I saw a pair of Timberland boots in my size on the clearance rack. I tried them on and the fit was amazing and they were half price. So I went all in and purchased. I wear men's size 14 shoes and these are not easy to find. The TImberland store had a selection of men's shoes in sizes 13, 14, 15 which are actually usually very hard to find. The current sale prices were also very attractive. Like I said I had no plans to purchase anything and I spent money here. Kudos to the TImberland Outlet.

Hours are online for Sunday 10am-9:30pm. Arrived at store at 7:20 pm after calling ahead for an…read moreexchange. Employees had already shut down the computers and refused service for a simple exchange of boots for a larger size that was already pulled aside. I drove over an hour. I understand wanting to go home. But I've worked enough retail gigs where I assisted someone after hours. This is the only timberland store in the area.

Great prices and helpful staff…read more I was in a bind (airline lost my luggage) and I needed a new suit and shirt for a business meeting. Didn't want to pay a lot. Found this store which had a good selection but more importantly good prices. Manager was helpful and took care of me real quick.

CAVEAT EMPTOR! If Nash's Sports (LENFANT Plaza, SW Washington, DC) were the only shoe store on…read moreGilligan's Island, I would go barefooted. I am a repeat customer and have purchased expensive shoes from this place before. But after today's experience, I am through with them. This is 7/25/2013 Purchased a pair of Rockport shoes from Nash's Sports located at 701A Lenfant Plaza, SW Washington, DC 7/29/2013 Wore shoes to work. The back of the shoe dug into my ankle and took a chunk of flesh. Had to treat ankle and put a band aid to stop the bleeding. 7/31/2013 11:00 A.M. Went to the store in person to return the shoes. The person in the store advised that the policy is that once the shoes have been worn even only one time, there are no returns or exchanges. He advised that I could speak with the owner but he would not get to the store until 3:00 P.M. 3:00 P.M. I called the store and spoke with a rude employee. He said the owner might get in at 4:00 or whenever. I asked for the owner's name and he said Nash, Mr. Nash. He went on to angrily quote the store policy to me and yelled since you now own the shoes if you cannot wear them, donate them to charity and hung up. I called back and spoke with George. I tried to get the name of the person who hung up on me and he said there was no way he could tell, there were 3 of them in all and he was not sure who it was. I explained my situation and George said he was the person I spoke with in the store earlier that day. He said the owner was not in yet but it was best to not call and see him in person. I advised that made no sense because no one could say for sure if and when the owner was coming in and I would have to keep going to the store multiple times in hopes of catching up with the owner. George re-stated what the policy was and said he did not have the authority to override it, only the owner could. Cool, but not since no one wanted to take my information to get back with me and only Columbo could catch up with Mr. Nash!

Insanely overpriced. There's literally things in here that you can just google and buy BRAND NEW…read morefor cheaper than the price in this store. Makes zero sense. I get selling streetwear brands for more because they are rare but half the shit in here is listed on grailed, depop, or even the brand's original store for cheaper. On top of that, their employees are incompetent. One of the worst streetwear boutiques I've been to.

Owner bought a coat from me and paid me more than fairly. Nice woman. I hope she was able to sell…read moreit at a hefty markup.