1. Buoy Collective

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Hyattsville, MD

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Buoy Collective

3.0 (2 reviews)
Open • 11:00 am - 7:00 pm

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4 years ago

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6 years ago

Owner bought a coat from me and paid me more than fairly. Nice woman. I hope she was able to sell it at a hefty markup.

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Marli W.

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Men's Wearhouse

Men's Wearhouse

3.3(49 reviews)
5.3 mi
•$$
Walk-ins welcome
Available by appointment

Absolutely fantastic, wonderful service!…read more Consultant Donald Lewis is amazing. I came in looking to get a formal suit, shirt, and tie I could wear the same day and he more then came through. He not only found a suit that fit well, he got it hemmed in time (and found me a sale to boot). Knowing I would be pressed for time, Donald even pressed my shirt for me. He was a miracle worker with a great sense of style, and deep knowledge of how to help me get the most out of my wardrobe (and dollar). 10/10 would shop again.

Absolutely the worst customer service I have ever experienced…read more I rented a suit from this Men's Wearhouse location (8514 Fenton St, Silver Spring, MD) on December 12, 2024, for an event in February 2025. I canceled the rental on February 3, 2025, and was promised a refund of $202.46. Over 3 months later, after visiting the store more than 10 times, I still have not received my refund. The employees, including the manager, repeatedly gave me false promises, excuses, and contradictory answers, but no actual solution. They wasted my time and showed zero professionalism or accountability. I eventually had to escalate the issue to corporate just to get a response. The next step will be reporting to BBB and my bank if I don't get any response from corporate. I strongly recommend avoiding this store location. They do not honor their word, they mishandle refunds, and they show complete disregard for customer service.

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Men's Wearhouse

Men's Wearhouse

2.0(7 reviews)
5.5 mi
•$$$

We went here to get my son ready for his senior prom. We were greeted right away and then passed…read moreoff to another salesman who we assumed was new because he needed some assistance with the computer and he seemed a bit nervous. He wasn't really personable but I wasn't offended because he wasn't rude. My son saw what he wanted online and they had everything in the store. Although I felt it was a bit pricey, around $200 and he's only wearing it for a few hours. The whole process was quick, we were out in about an hour. However, I did not like that it's one desk with 2 computers so you're sitting there conducting your business while someone else is conducting theirs and you can hear everything. It may not bother someone else but for some reason it bothered me. The store and bathroom were clean. I'll go back again.

This place is the worst and I will never shop here again. I spent about $800 on custom suits, and…read morewhile I was assured that the suits were in the store after a five week period, it turns out that not only are the suits not in the store, no one can figure out where they are in the manufacturing/supply/delivery chain. For a customer to spend their money, or even, the store to accept payment and then have for all intents and purposes lose the customer's property is completely unacceptable. As I type this, the manager has had me on hold for twenty minutes and I still don't have an answer. In fact, I visited the location earlier today and was told to he would call me, but I had to call him. This place is terrible. Do not shop here. Do not rent from here. Do not even think about giving them your business. I saw two other reviews that got automated responses. I would be surprised if this review got an automated response, much less a personal one. I only rate a zero because I am not able to post less.

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Men's Wearhouse
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Men's Wearhouse

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Buoy Collective - menscloth - Updated October 2026

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