I have had three good experiences and one bad. The bad one was because the wait was 1 3/4 hours which is unacceptable and I would have walked out if for me, other wait times were about 15 minutes which is fine. I take my 96 year old mother here because Dr. Patel recently opened this business, used to be Dr. Sutula's but Boston Eye Group bought them out and Dr. Patel seems to be running it. She is awesome with the elderly and cares about her patients. She is an Optometrist and has a number of doctors working there as well. Met one doctor and didn't think much of him and only reason had to meet with him is it is required for a new patient to at least meet a doctor other than Optometrist so they can continue to subscribe medication. If you ask me it may be required but is just another way to waste Medicare money as it was not really needed for a 96 year old glaucoma patient, not like we are going to do anything given all is stable and going well. Dr. Patel I would trust, can't speak much of the other doctors although I used Dr. Sutula about 20 years ago for myself and he was fine at that time. Would have been 5 star rating if not for that one long wait time which is not acceptable when you have an incontinent elderly person with dementia. Hard enough getting them to the doctors, at least call and tell people you are running very late. read more