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    Boston Eye Group

    2.5 (2 reviews)

    Services - Boston Eye Group

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Boston Eye Group Photos

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    5 years ago

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    7 years ago

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    Milford-Franklin Eye Center - Waiting area of the factory...

    Milford-Franklin Eye Center

    1.8(105 reviews)
    2.1 mi

    My doctor (dr Patel) was excellent, but everything else about this practice is subpar…read more They never called that 3 pairs of glasses were ready. I had to call the office multiple times. Then the woman was half an hour late from her lunch break after explicitly telling me when she was going to be back at the office. She was 30 mins late, came in reeking of cigarettes, and offered no apology for being late.

    I drove 45 minutes to get there. Had 5 texts confirming appt, and 2 emails. They informed me that…read moreif appt was cancelled w/in 24 hours a $50.00 charge apply. They told me to bring meds info , copay and insurance card. NEVER SAID to bring id. I didn't have my current, but had my previous license, which has the same pic, they said no. My husband, the insurance carrier, offered his license, and and he had an appointment in a cpl of weeks and I could bring in a current id. She told me to sit while she IM her boss, instead of picking up the phone. I had to already wait 15 minutes to check in because they are SO SLOW, now I was waiting another 10 minutes, only to be told no. This is now 70 minutes of our time. I asked what the purpose was for the id. She said it was to confirm you are the patient. Well, morons, the 2 1/2 yr old id shows my picture, you can tell it's me, you just had to be intelligent enough to look at it. My husband, the insurance carrier is confirming it, and we provide you with his insurance card, wtf more do you need. they refused to see me. MAYBE WE SHOULD CHARGE YOU $50. For wasting OUR time. You guys suck. Cancelled husband's appointment

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    Boston Eye Group - optometrists - Updated October 2026

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