Leigh was wonderful but if she wasn't available everyone else there was willing to help. Even when I needed help while on my trip they were on it. would definitely recommend them. read more

Do NOT waste your money! My travel agent (Amy Bressler) booked the wrong room even though I only told her I wanted a 2 bedroom family room. I found out 2 weeks before we are supposed to leave that she booked the wrong room! I contacted her right away and she blamed me for not noticing earlier! How is that even my fault? We went with a travel agent for a reason. To add I nsult to injury Ken Fronk the branch manager called me and also told me it was my fault! I am not an agent and do not know the lingo so how the heck was I supposed to know the wrong room was booked. Even after sending them screenshots of all this, I have to pay $154 more than what the room should have cost us! Horrible customer service and Amy even said "you should feel lucky I even got the room you wanted". I brought them over $50,000 in business but that doesn't matter! read more

Work with Ken @ Camp Hill Boscov's travel for now 20 years, He is the best, He always looks out for us and always lets us know about the Island and the safety there and the Resorts standings, Ken is our got to for all are travel. He is always up front with us and tries to get us the best deals. And he has also tried to get the price matching from other carriers, We were trying to book a trip this year but worked with someone else in the office because Ken was on Vacation, but they didn't get the price match for us, but don't think they work on it like Ken always has. If you want to travel Go see Ken @ Camp Hill he is very personable and will get you a good Vacation. The STREBIG read more

Coordinating with our Mom/sister in Reading my brother in Portland, Oregon, my sister in Eugene, Oregon and my wife and I in San Diego, Ca., Susie Roth did a terrific job putting our Alaskan cruise family reunion together. We sailed on the Norwegian Pearl from 8/12 to 8/19/18. Everything from the flights to ground transport to and from the ship to on shore excursions went off without a hitch. For a party of 6 coming from several cities that was no small feat. We were kept well informed all through the process via mail and phone. All documents arrived as described. We had a wonderful trip and experience. LOVED it! Thank you Susie. read more

Terrible experience! I booked a trip to Sandals in Jamaica. Was quoted a price so I booked it. Calls me two days later, said the price went up. I said how can that be, I locked it in? Was told by Pat in the corporate office that they forgot to book it before they went home! She said, oh well. read more

My husband and I took a family trip via Boscovs (Pottsville Agency) to Disneyworld. A total of 10 people, 2- 3 year olds and 2 -6 year olds , their parents and grandparents. The magic started the moment we talked to Maureen Bologna( our agent). She made everything so easy from start to end. Nothing was too much for her. The departure from Reading Pa. Airport, so very convenient. I encourage everyone to utilize this travel agency! Fantastic service! Thank you, Gemma G. read more

I Will never travel and /or spend money at Boscov again. My husband and I planned a trip to Cancun, Purchased the insurance that was sold to us that for any reason you can't go on the trip you will get your money back. When the worst happened and we could not go on our trip we only got a portion of the money we spent (less then 50%). I think it was dishonest and poor business. They pushed the buck saying it was Apple vacations that wouldn't give it back and maybe that was so but they still should make good on what they sold. Very Disappointing. Save yourself some trouble and plan with someone else. read more

I accompanied my dad on a Boscov's bus trip to the 9-11 Museum on 10-18-14. That was my first, and LAST, time. My dad has taken several of these trips, and says this was his LAST. It was a fiasco. The trouble started early, at the 3rd, and last, pickup location in the morning. The travel director stood outside the bus, calmly conversing with a passenger she knew, while waiting for the people who hadn't bothered to be on time. She didn't seem to care how long she delayed the trip. Everyone finally arrived, and the bus departed 15 minutes late. The trip kept running further and further behind schedule from that point. The trip coordinator must not have taken traffic into account. There was supposed to be a 90 stop at Rockefeller Center for lunch or sightseeing. The tour was running so far behind schedule that there was not enough time to get there. That stop was canceled, and we were taken to South Street Seaport instead, where we were told there would be a nice food court, and given half an hour to get back to the bus. The only food available was from street vendors set up in a dirty alley. The bus was late picking up the passengers, even though we'd be told repeatedly that we could NOT be late arriving at the memorial, or we would not be allowed in. We did arrive late, and we were dropped off 2 blocks away. The tour director led the whole group in the direction of the memorial, across a street, then back across the same street, then back across the same street AGAIN. She didn't appear to know where to go. We did eventually get inside, but lost more than half an hour of the time promised in the itinerary. My dad and I hurried through the museum, and made sure we got back to the bus on time. About half the passengers were NOT on time, and the tour director took the time to round everyone up. We left the memorial more than half an hour late. The scheduled dinner stop at a turnpike rest area was shortened, because the trip was still running so far behind schedule. When we got closer to home, I saw that the bus was taking the long way back to the mall. Then he was going the WRONG way. He was relying solely on incorrect GPS directions. The tour director asked passengers for directions. We finally got back to my car more than an hour past the scheduled time. The bus driver was joking about it. After that disaster of a trip, and spending more time sitting on the bus than at all stops combined, I did not find this funny. I e-mailed Boscov's to request a partial refund, since what was promised had not been delivered. I received a reply which said that it was the bus driver's fault, since he relied on GPS instead of the directions he was given. I replied to say that was only PART of the problem, and Boscov's is still responsible, since it contracted with the bus company. I received no response after that. Don't waste your money on a Bosov's tour. It's a rip-off. read more

My husband and I went on the Journey West tour through Boscov's and could not have been more pleased. We visited many parks and sites of interest with many photo and comfort stops. Our guide, Cheryl, was a wealth of information about places and persons of this area. Our accommodations were much more than adequate. I thoroughly recommend this trip to everyone even if you have been to this area before. As we know Cheryl goes other places, we hope to travel with her in the future. She really made this a trip to remember. read more

You responded to my review about calling you, but the same e-mail I posted on here was the same one that I did send to your company and it was NEVER responded to. You were not the issue on the trip, the poor planning and false information from the travel agent was the problem. I will now be planning a "make-up" trip since the first one turned into a disaster. read more