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Ck Tours & Cruises

1.0 (1 review)
Open • Open 24 hours

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6 years ago

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Hampton Inn Reading/Wyomissing - Guest room

Hampton Inn Reading/Wyomissing

2.6(42 reviews)
1.4 mi
•$$

I'm extremely disappointed with my stay at the Hampton Inn Wyomissing. What should have been a…read morestandard, reliable experience quickly turned into one I would not recommend. The noise level alone was unacceptable - honestly worse than a kid-focused resort like a "fun dome" environment. There were large team groups staying at the hotel, and the staff made little to no effort to manage them. On both Saturday and Sunday mornings at 6:00 AM, coaches and teens were running through the halls, loudly pounding on every door to wake their teams and using profanity and racial slurs. Despite clearly being an adult business traveler, I was repeatedly disturbed until I had to yell through the door to be left alone before threatening to call the front desk. That should never be necessary. Beyond the noise, the overall condition of the property was disappointing. The bed sagged noticeably, the AC unit appeared to be filled with mold as did the room itself, wallpaper was peeling, and the air in the room felt stagnant with an unpleasant, almost rotting odor. The paid food options were underwhelming at best and not worth the cost. As a Hilton Honors Gold member, I expected at least a baseline level of recognition or service, there were no meaningful benefits acknowledged during my stay. While I did receive a verbal apology and was offered a refund for one night, that refund and any associated points were never actually processed, which only added to the frustration. Lastly, the surrounding area felt questionable and did not provide a sense of safety. The surrounding area is not safe Overall, this stay fell far below expectations across multiple levels noise control, cleanliness, service, and follow-through. I would not recommend this location.

I enjoyed my stay at the Hampton Inn. The rooms were clean but basic. There was a refrigerator,…read morecoffee maker, and data plugs built into the furniture and light fixtures. I accidentally booked the handicap-accessible room, and the hot water wasn't really hot. They sent a maintenance person up right away to address it, which was greatly appreciated. I only had breakfast there once, but it was a nice buffet with hot and cold items, including oatmeal, which I loved. There was coffee available all day, and parking was more than ample. In the heart of the shopping area, it was nice to have things to do around the hotel. As part of the Hilton group, it was also nice to have the digital key option, although they turn it off at midnight the night before you check out. I would stay here again.

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Hampton Inn Reading/Wyomissing - Reception

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Hampton Inn Reading/Wyomissing - Guest room

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Ck Tours & Cruises - travelservices - Updated May 2026

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