This store has got to be bone of my favourite stores in Calgary. The customer service majority of the time is wonderful, I've had a bad experience maybe once at this location. The return policy is fantastic, I've only had to return one pair of jeans due to a defect, they were quick to exchange them for a new pair in a very helpful manner. The clothing is great quality, fits beautifully without much shrinkage. On top of the awesome in store experience the online store has been a big hit for me as well. Shipped quickly with some awesome deals, the clothing is always the perfect size and super cozy. I ordered the Aztec hooded duster, and it is the most comfortable cardigan I have ever owned. Bootlegger online does have some deals and products that are exclusively online (such as that super cute sweater I ordered) and is definitely worth checking out. I'm completely in love with this store, and will gladly continue to frequent both this location and the online shop. read more