Fleet feet is a professional running shoe store and since I'm somewhat of a runner, I've visited…read moremany of their shops in different states. For those who might not know what professional shoes sales means, well it's no "Rack Room Shoes", not that it's a bad thing, rather for a focused audience. From a novice runner or a seasoned veteran, Fleet Feet is one of the most reputable stores for high-performance and specialized shoe sales in the greater Charleston/Summerville area. One thing I didn't know is that this is locally owned, not corporate like in TX, KS, MO and NC. That means, if you shop here, you're supporting local owners, which means a lot to me. FF offers an array of different brands and builds to help all sorts of runners with feet issues. For instance, my body isn't exactly a marathon build which means I need almost customized shoes. I have a wider foot and it pronates (rolls) to the inside along with falling arches. FF was able to take my input and offer several styles and brands which address the issue. Their staff are very well versed in what runners need and it's reassuring when a salesman pulls out 4 different shoes all with different functions. They helped find the exact pair which addresses my running and has allowed me to comfortably run without issues. I settled on the Asics GT 1400 GT which helped my feet after I broke them in along with my back and shins (plantar fasciitis is no joke so plan accordingly). Moreover, the staff also has accessories which any runner should consider. They carry several different running sticks to workout trigger points, foam rollers, go (energy for the go!), wicking socks, compression wear, electronics, etc. The staff isn't pushy but when asked they are very good about giving the customer exactly what they need. Finally, if you set up an appointment they can scan your feet for for the exact shoes you need and I believe they can even judge your gate to offer advice. That's doctor level assistance! I can't stress enough how valuable a reputable store Fleet Feet is and I highly encourage anything to give them a "looksie" and see what all products they have for you. If you're just starting up or a long-time runner, this store can help you achieve success. From my experience the staff will have a smile on their face helping you out along with chit chatting about upcoming races. A truly great customer experience with a staff that truly cares for you!

I've been getting more serious into running especially since I've incorporated it into my training…read moreregiment and I've always wanted to find shoes fitted to my feet. I've always bought a pair and hope they would work out. Today I went to fleet feet and I'm so glad I went! When I first got in, I got asked a couple of questions on what i was looking for, if I had any injuries etc and then I got my feet scanned. The running specialist was very informative and gave a thorough detail of both my feet which was super helpful. Afterwards, I went through several pairs of running shoes until I found a pair I liked! The nice part with fleet feet is that there is a 60 day return policy if you're not satisfied with the shoes selected. The downtown Fleet Feet was overall a good experience! The downsides are parking and limited shoe availability. There is no designated parking space. I took about two laps around until I could find a parking space relatively close by. Definitely will be back to check out their accessories and other shoes.

Staff was soooo amazing and helpful! It was my first time buying boots and wasn't sure what to…read moreexpect, they took time to explain how the boots break in and expand a bit and how they should feel at when you first put them on. I've never had a better experience in a store before I felt welcomed, comfortable, and confident that buying was the right decision and I love my new bo

Bought a pair of boots 5 months ago. They are already in need of being resoled. The company's…read moreresponse was they need to be resoled yearly. I own several pairs of boots and these are the worst quality. Buyer be ware!

Chanel was very helpful in deciding on boots for work. Very knowledgeable and willing to help out,…read morego check out bootjack on rivers and ask for chanel !

My father has been going to this store for over a decade to get his work shoes however after his…read moreexperience today I am telling him to stop. He was given such a terrible experience because the shoes he got originally to wear after a major surgery didn't fit so he wanted to return them and exchange the product for some work pants. He didn't even want a cash refund and if the cost of the exchange was over the original amount he was perfectly fine paying the difference. He had to argue with the woman because she kept saying it was his fault that the shoes he got did not fit. Once he finally got her to talk to the manager she reluctantly agreed that he could exchange the shoes for pants. As my father was looking at the work pants another customer came to get a refund on some shoes he bought. The same exact woman stated of course you can return your shoes we have a 30 day comfort guarantee. I guess she didn't think my father was worthy of the same guarantee. My father had worn the shoes a single time and she was giving him a hard time because he had worn them to work once. Overall the woman was extremely condescending and rude to him for absolutely no reason. I hope the manager of this store can help her understand that her treatment towards him was wrong. Long story short if you go to this store you better hope that the workers actually like you in every way or the experience you will receive will be like having your teeth pulled. I personally will not be going here anymore I might go to the store in Summerville and hope that this was just a single bad incident and that it isn't a systemic issue with bootjack in general.

This store has many different varieties of shoes. Walking shoes, running shoes, dress shoes all for…read moremen and women. They are people that help you to decide and discuss the pros and cons of all these shoes. These are shoes that fit better and have different sizes and widths to find the right fit. I would highly recommend this store.

Phillips Shoes staff very knowledgeable and helpful! Clean store and large selection of shoes for…read moremen and women!! They carry ON waterproof shoes for women and men! Awesome store 5 Stars !!

Best service and knowledge with a fit for your foot! Nice sales and full ON choices…read moreThanks for always sharing your help with Gooder selection!!

Have shopped at Phillips shoes for merchandise is essentially limited to sandals.years. Generally,…read morecustomer service has been great however but lately it is rapidly going downhill. The Salesforce seems a bit reluctant to answer questions.

Beautiful and huge selection of dresses. They have some of my favorite brands. The staff is…read moreincredibly friendly and helpful. Love this store!

From the minute I walked in, I was greeted and asked if I was looking for anything in particular…read more The girl that assisted me was awesome! Can't remember her name, but she was tiny, cute and really wanted to help me. I told her I was looking for something for my daughter's surprised engagement for myself. We actually ended up picking something out for her. I went back the next day and bought the dress. She was so invested in the story of the engagement and said for my daughter to come in at some point so she could meet her. She gave me the best service I have had in a long time.

Great place to get fit for running shoes in West Ashley! The staff is kind and patient and they are…read moreable to pull inventory from the other Fleet Feet stores in Mount pleasant and Summerville. I was able to exchange shoes I purchased for a wider size with no issue. I even liked the colors better! I also bought a fun seasonal tank!

The woman who helped me was very helpful with finding the right sneaker, so I give the staff 5/5…read morestars! she was so knowledgeable and patient. I just wish they had more smaller sizes.

Unhelpful when trying to locate the bathroom. First associate pointed me in a general direction but…read moreled me nowhere, then the second associate gave me direction in the complete opposite direction of the first one, but those eventually also led me nowhere. I went to JCPenny and got an immediate and helpful response and visible bathrooms. Much more helpful. Do better or just say you do not have a bathroom.

My dad's birthday is right around the corner so I stopped in. The store is organized. The sections…read moreare organized by designer so it's easy to find the brand/type of clothes you're looking for. It was a little difficult to find an associate on the floor when needed. It was a weekday--maybe that had something to do with it. They had a big year-end clearance deal going on so there were some great deals. You can now use the Belk app to check prices of items on your phone.